Knowledgeable staff with a friendly, relaxed attitude towards my enquiry. I did not feel rushed and I left feeling excited for my first cruise with all my questions answered! Booking was simple and... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Always use Hays Travel in Hinckley. Friendly staff. Jody was very helpful & patience whilst finding holidays for ourselves & grandsons. Nothing too much trouble. Would highly recommend.
L'entreprise a répondu
I have booked holidays with Hays travel for a few years . They always go above and beyond with customer service . Jodie was great and so knowledgeable.
L'entreprise a répondu
I visited Hays Travel with a friend to book a surprise break for her husband's birthday. We saw Izzy. We knew the break we wanted and Izzy did numerous searches to find the required date and pick up d... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
2 Castle Street, LE10 1DB, Hinckley, Royaume-Uni
- 01455348036
4,9
Excellent
447 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lady was able to quickly sort out a…
The lady was able to quickly sort out a hotel in the area of the city ( Kracow) I wanted and also the connections we required.
2 novembre 2025
Réponse de Hays Travel - Hinckley
Thank you for the wonderful feedback and review! I hope you have a great time in Krakow :) ~ Jade
Nothing was too much trouble
Nothing was too much trouble, even though I had to make a few date changes
29 octobre 2025
Réponse de Hays Travel - Hinckley
We appreciate your kind feedback Bernie! - Kacey :-)
Very friendly always print everything…
Very friendly always print everything off for you.
26 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you for your lovely feedback Sue! - Jade :)
Helpful and quick responses to…
Helpful and quick responses to questions and queries.
Good sense of humour.
Friendly staff.
31 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you for your lovely review Darren! Look forward to seeing you again soon! :) - Kacey
We were struggling to decide where to…
We were struggling to decide where to go and found it quite stressful looking at options online. We went to Hays and were assisted by Izzy who couldn’t have been more helpful or knowledgeable when helping us decide where to go. Izzy made the whole process easy for us and we came away very excited for our holiday, would highly recommend Izzy and the Hays team to anyone wanting to book their next break
3 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you so much for your kind feedback Gary, we hope you have a lovely time on your holiday! - Izzy :)
Réponse de Hays Travel - Hinckley
Thank you for your lovely review Ken! Hope you have an amazing holiday! :) - Kacey
Very Helpful
Helpful, friendly team that found us a holiday we wanted. Spent time with us to search all the alternatives etc.
Sam was lovely and took on board all our requirements and made sure they were met .
Very happy customers
22 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you for the kind feedback David, we hope you have a lovely time on your holiday! - Sam :)
Holiday late next year? No problem book now!
Despite only looking to book a holiday in November 2026, the staff at the Hinckley Office were polite and helpful.
We were cared for (no other wording fits) by Kacey who despite her badge saying Apprentice worked through our requirements thoughtfully and carefully, should explain I am a wheelchair user with my wife as my carer, Kacey made sure of all my needs and communicated them through with the airline's assisted travel section.
We were expecting to be told "come back in the New Year", but our booking was handled very smoothly.
Well done Hays Travel.
Well done the Hinckley Office Team.
And especially
Well done Kacey.
11 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you Ian for your lovely review! We hope you have an amazing time and look forward to seeing you again soon! :) - Kacey
The young lady was very helpful
The young lady was very helpful, professional and very informative.
13 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you for your lovely review! Hope you have an amazing holiday! :) - Izzy
Friendly staff
Friendly staff, I received what I ask for, with no pressure for add ons, good service
2 octobre 2025
Réponse de Hays Travel - Hinckley
Thank you for taking the time to leave such wonderful feedback! I hope you have a great holiday :) Jade
Réponse de Hays Travel - Hinckley
Thank you for your review, we really appreciate it, and it is always our pleasure to book your holidays :-)
The staff at Hinckley are always very…
The staff at Hinckley are always very helpful and friendly.
15 août 2025
Réponse de Hays Travel - Hinckley
Thank you for the wonderful feedback! Wishing you a great holiday :) ~ Helen
Very informative Izzy the girl who…
Very informative Izzy the girl who guided us through what we needed to know
29 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you for the lovely review and feedback! I hope you have a great holiday :) ~ Izzy
Very helpful and friendly staff
Very helpful and friendly staff. Great advice. Found a holiday with all of our requirements at a great price. Booked, deposit paid, everything clearly explained.
A stress free way to book a holiday. Would recommend.
28 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you for your kind feedback Paula! - Kacey :)
Great experience
Big Thank-you to Kacey at Hayes Hinckley. She helped make booking our cruise with pre and post stays a breeze. She provided different options and quotes to help perfect and individualise our holiday. Nothing was too much trouble.
Thanks again.
28 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you for such lovely feedback Kelly! We hope you have a great time. - Kacey :)
Very helpful people
The agent was happy to explore options with us and seemed happy to spend as much time as we needed to get the holiday that we want.
24 septembre 2025
Réponse de Hays Travel - Hinckley
Thankyou for your lovely feedback, it was a pleasure to book your holiday for you. Thanks Sam :-)
Once again great help from Kacey to…
Once again great help from Kacey to book our trip at Christmas all the girls are so so friendly we enjoy going in to see them we would recommend Hays travel to everyone well done to you All at Hinckley
23 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you for your lovely review Jenny! We hope you have an amazing holiday and look forward to seeing you again soon :) - Kacey
We were greated with a lovely welcome…
We were greated with a lovely welcome to the shop and We chatted through our options with a lovely member of staff , we were not pressured into booking , but we did book .
16 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you for your lovely review! We hope you have an amazing holiday! - Kacey
Our first time with booking with Hays…
Our first time with booking with Hays Travel. Izzy was extremely helpful and patient in helping us to decide a destination for our city break. She gave us some great advice based on her visit to Krakow.
We will definitely visit you again when booking our next break.
21 septembre 2025
Réponse de Hays Travel - Hinckley
Thank you so much for your lovely feedback Jacqueline! I hope the 3 of you have such a great time in May, I look forward to booking your next! - Izzy :)
Réponse de Hays Travel - Hinckley
Thank you for your review, we really do appreciate it. :-)
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