We looked at this cruise for a long time and went in just two weeks before departure to book. Nadia was so helpful and went above and beyond to get us a great cabin. Sadly, due to family circumstances... Voir plus
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Lisez les avis des autres
Erin, the Hay's representative who attended to us, was very helpful and knowledgeable. Although she hadn't personally visited the place we were thinking about, she was able to give us informati... Voir plus
From my first contact with Nadia all communications were first class,she managed to organise our family holiday of 12 of us to turkey.we were given many option and her knowledge was second to none .Th... Voir plus
L'entreprise a répondu
Staff are always helpful, friendly and professional. All our holidays since holidays have been with Hays Inverness. Nadia Just stopped to say hi and got us out second booking in 6 months with a plea... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
13 Ingles St, IV1 1HN, Inverness, Royaume-Uni
- 01463 897 880
4,9
Excellent
965 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
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Elana was so helpful
Elana was so helpful, nothing was a problem. Very pleasant staff member and checked everything fastidiously.
22 août 2026
Réponse de Hays Travel - Inverness
Hello Sheila,
Thank you so much for your wonderful review! We are so pleased to hear that Elana was so helpful and attentive. We always strive to provide excellent service.
Kind Regards
Hays Travel Inverness
Top notch as usual thanks.
21 août 2026
Réponse de Hays Travel - Inverness
Hello Michael,
Thank you so much for your kind words! We are always delighted to hear that you've had a consistently positive experience with us. We truly appreciate your continued support.
Kind Regards
Hays Travel Inverness
Spoke to two members of staff both very…
Spoke to two members of staff both very welcoming and helpful
19 août 2026
Réponse de Hays Travel - Inverness
Thank you for your wonderful review! We are so pleased to hear that our staff were welcoming and helpful. Your positive feedback is greatly appreciated.
Kind Regards
Hays Travel Inverness
Very helpful
5 août 2026
Réponse de Hays Travel - Inverness
Thank you so much for your review! We are so glad we could help you.
Kind Regards,
Hays Travel Inverness
Ladies in Hays Inverness are always so…
Ladies in Hays Inverness are always so helpful .Found a great hotel good price fir a special girls trip
9 août 2026
Réponse de Hays Travel - Inverness
Hello Susan
Thank you for your fantastic 5-star review! We are so pleased to hear that our team was helpful.
Kind Regards
Hays Travel Inverness
Réponse de Hays Travel - Inverness
Thank you for the feedback and 5 star review.
Kind Regards
Hays Travel Inverness
Very helpful and efficient service
16 août 2026
Réponse de Hays Travel - Inverness
Thank you for our amazing 5 star review.
Kind Regards
Hays Travel Inverness
very efficient! I highly recommend this travel agent for anyone looking to plan their next vacation!
I had a wonderful experience planning my trip, Fiona was incredibly helpful and made the booking process stress-free
2 août 2026
Réponse de Hays Travel - Inverness
Thank you so much for your 5 star review for Fiona! Delighted we were able to get you booked and stress free.
Kind Regards
Hays Travel Inverness
The member of staff we dealt with was…
The member of staff we dealt with was very professional, helpful, friendly and made everything easy for us.
14 août 2026
Réponse de Hays Travel - Inverness
Hello Sharon,
Thank you for your wonderful feedback! We are so pleased to hear that our team member was professional, helpful, and friendly, making everything easy for you. We truly appreciate your kind words.
Kind Regards
Hays Travel Inverness
Very nice pleasant helpful staff at the…
Very nice pleasant helpful staff at the Inverness branch.
14 août 2026
Réponse de Hays Travel - Inverness
Hello John,
Thank you for your wonderful 5-star review! We are so pleased to hear that you found our staff at the Inverness branch to be pleasant and helpful. Your feedback is greatly appreciated.
Kind Regards
Hays Travel Inverness
Friendly and helpful staff
13 août 2026
Réponse de Hays Travel - Inverness
Hi Martin!
Thank you for your wonderful feedback! We are so pleased to hear that you found our staff to be friendly and helpful.
Kind Regards
Hays Travel Inverness
We booked with fiona from Inverness
We booked with fiona from Inverness, she is very helpful and listen to wot we wanted ,great service and would book again x
4 août 2026
Réponse de Hays Travel - Inverness
hi Kim!
Thank you so much for your wonderful feedback! We are so pleased to hear that Fiona was helpful. We look forward to helping you with your future bookings.
Kind Regards
Hays Travel Inverness
Elana at Hays travel Inverness has…
Elana at Hays travel Inverness has helped booked us on a Disney Cruise last year and a holiday to Benidorm this year. She has made sure our stays were suitable for mobility needs and looked in great depth to ensure we got the the best from our holidays and accommodation. She is so friendly and keeps you updated. Made it a very stress free experience.
27 juillet 2026
Avis spontané
Réponse de Hays Travel - Inverness
Thank you for your wonderful 5-star review! We are so pleased to hear that Elana was able to help make your holiday stress-free!!
Kind Regards
Hays Travel Inverness
Our travel adviser Fiona
1 août 2026
Réponse de Hays Travel - Inverness
Hi Pauline,
We are glad to hear about your experience with our travel adviser. We appreciate you taking the time to share your feedback.
Kind Regards
Hays Travel Inverness
Excellent service without being in the shop
Erin was very helpful and listened carefully to what I had to say . The result was a satisfactory deal which we were happy with thanks to Erins professionalism and ability to listen to us 're our requirements on the phone .
1 août 2026
Réponse de Hays Travel - Inverness
Thank you so much for your wonderful feedback! We are so pleased to hear that your experience was so positive and that you were happy with the deal. We appreciate your kind words about Erin.
Réponse de Hays Travel - Inverness
Hello Marlene,
Thank you for your fantastic review! We are so pleased to hear that you found our team to be helpful and that you appreciated our services.
Kind Regards
Hays Travel Inverness
Réponse de Hays Travel - Inverness
Hello Joan,
I'm glad you had a pleasant experience with Maya! Have a lovely holiday when it comes! :)
Hays Travel Inverness
Very helpful
The lady, Maya was very helpful with helping us choose a holiday even though we couldn't decide where to go. She showed us various destinations and gave good description of each location. We chose a holiday following her advice.
1 août 2026
Réponse de Hays Travel - Inverness
I'm so glad we were able to find the perfect holiday for you Stephen! I hope too see you soon for the big 30th anniversary! :)
Maya
Réponse de Hays Travel - Inverness
Hello Ross,
We are glad to hear you had a positive experience with Fiona. Thank you for your feedback.
Hays Travel Inverness
Very helpful staff member
The lady we dealt with was very informative, very friendly and put us at ease straight away.
30 juillet 2026
Réponse de Hays Travel - Inverness
William,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was informative, friendly, and made you feel comfortable right away. We truly appreciate you taking the time to share your kind words.
Kind Regards
Fiona
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