WE have always booked our holidays with Hays Travel and every time they have been brilliant from start to finish , Cloe booked us for our Disney land Paris holiday this time, Holly last time and Miche... Voir plus
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The staff at our local Jarrow branch are always friendly ,polite and helpful.Leslie did our booking this time and as usual was very helpful.This is why we always return to book holidays with them
Michelle always up and above to meet our needs with a friendly attitude and strives to get us the best deal and holiday which suits us, we wouldn’t go anywhere else to book our holidays.
Michelle in Jarrow is amazing, went into to complete our Cruise for 26, to then add in a short break in Yorkshire for August. Then as we chatted booked next Sept Cruise. Amazing service, wonderful st... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
29 Bede Precinct, NE32 3LW, Jarrow, Royaume-Uni
- 0191 4835550
4,9
Excellent
951 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent advice tailored to our…
Excellent advice tailored to our specific needs.
0ptions explored, alternatives suggested all in a friendly and welcoming manner.
16 janvier 2026
Réponse de Hays Travel - Jarrow
Thank you for your lovely feedback :) Michelle
Chloe was so helpful she got me the…
Chloe was so helpful she got me the best deal possible,I went in the shop undecided but within a couple of minutes felt confident that I had made the right choice . Thank you Hays Travel
15 janvier 2026
Réponse de Hays Travel - Jarrow
We're happy to hear that you felt confident in your choice! Thank you for your lovely feedback :) Chloe x
Allways a a warm welcome from all the…
Allways a a warm welcome from all the staff. They are very helpfull. We wouldn't go anywhere else.
14 janvier 2026
Réponse de Hays Travel - Jarrow
We appreciate your continued loyalty and are so happy our team consistently provides helpful and welcoming service for you. Thank you! :) Lesley
Lesley was great and exceeded our…
Lesley was great and exceeded our expectations with helping us book our holiday, would definitely recommend
6 janvier 2026
Réponse de Hays Travel - Jarrow
Thank you for your positive feedback, it means a lot :) Lesley x
Great experience
Stacey was really helpful and we got a better holiday than booking online
13 janvier 2026
Réponse de Hays Travel - Jarrow
Thank you for your lovely words. I am glad i was able to get you an upgraded room for cheaper :) Thanks Stacey
Booking our 2026 Holiday
As always the staff at Hays travel Jarrow are totally on the ball. They always give honest advice and share personal experiences which help make our decision to book our holiday destination a pleasurable encounter.
We have never been disappointed with any booking consultation or any holiday we had arranged by Hays in Jarrow.
10 janvier 2026
Réponse de Hays Travel - Jarrow
We appreciate your kind words! It's wonderful to hear that our Jarrow team consistently provides helpful and honest advice, making your holiday booking experience a pleasure. We're delighted you've always been satisfied with our service. :) Lesley x
Stacey was friendly and helpful
Stacey was friendly and helpful, we booked two holidays and time passed quickly, very efficient
8 janvier 2026
Réponse de Hays Travel - Jarrow
Thank you for your lovely feedback Beryl. I am glad i was able to help you with both bookings :) Stacey x
Cruise Booking
I booked a cruise over the phone with Michelle from Hays Travel Jarrow. She always goes the extra mile and within 10-15 minutes of phoning up my holiday was all booked up. I never book with any other travel company as the staff at Jarrow are all so helpful, as well as being welcoming if you go in branch.
9 janvier 2026
Réponse de Hays Travel - Jarrow
Thank you for your kind words :) Michelle
Very helpful agent.
I called into the Jarrow office, to look for a holiday, at a specific location and hotel. The agent was very helpful, looking to book our rooms, and changing the flights to suit our requirements.
6 janvier 2026
Réponse de Hays Travel - Jarrow
Hi Alexis, Thank you so much for your lovely review..Kind Regards Chloe
Nice and easy jarrow always have…
Nice and easy jarrow always have friendly staff
Great customer service
7 janvier 2026
Réponse de Hays Travel - Jarrow
Hi Claire, Thank you for your lovely words, i'm glad we were able to help you booking your next holiday. Jessica :) x
Réponse de Hays Travel - Jarrow
Hi Jo, Thank you for your lovely feedback :) Stacey
Fantastic service
Staff at the Jarrow branch were fantastic in helping me book a once in a lifetime holiday. They were informative, knowledgeable and really friendly. They went above and beyond to ensure that the price of our family holiday was as good value for money as possible.
5 janvier 2026
Réponse de Hays Travel - Jarrow
Hi Lauren, Thank you for your lovely comments. I am so glad we were able to help with your dream holiday :) Stacey x
Michelle made booking our next trip so…
Michelle made booking our next trip so easy. She’s an absolute star!
6 janvier 2026
Réponse de Hays Travel - Jarrow
Hi Lynsey, I am glad we were able to help with your upcoming holiday :) Michelle x
Fantastic staff brilliant service and a…
Fantastic staff brilliant service and a fantastic welcome can't Thank the staff more keep it up
19 décembre 2025
Réponse de Hays Travel - Jarrow
Thank you for your lovely review :) Lesley
Hollie &Stacey
Hollie &Stacey, were excellent.
They were very very helpful.
We have used Hays Travel for a long time & the staff are all helpful.
5 décembre 2025
Réponse de Hays Travel - Jarrow
Hi Mrs Hart, Thank you so much for your lovely review..Kind Regards
Chloe excellent at Hayes travel jarrow branch
I contacted chloe at Hayes travel jarrow branch about a Royal Caribbean cruise i wanted to book ,she was excellent with in just over a hour she had contacted Royal Caribbean then phoned me back with details, then when I told her to book it she emailed me all my paperwork straight away al done nothing was too much trouble for her
25 novembre 2025
Réponse de Hays Travel - Jarrow
Hi Maureen Thank you so much for the lovely review..Kind Reagrds Chloe
Michelle is always amazing
Michelle is always amazing. Fantastic customer service. She gets the job done.
23 novembre 2025
Réponse de Hays Travel - Jarrow
Hi Ian Thanks so much for the lovely review..Kind Regards Michelle
I have used Hays travel for many years…
I have used Hays travel for many years and have always found the staff to be helpful and honest. They tell me if something is not suitable for me and make recommendations.
20 novembre 2025
Réponse de Hays Travel - Jarrow
Thank you so much for the lovely review..Kind Regards Michelle
Réponse de Hays Travel - Jarrow
Thanks for the lovely review John..Kind Regards Hollie
Holiday booking
Very helpful and a lovely assistant who arranged our booking with travel assistance as required 😀
16 novembre 2025
Réponse de Hays Travel - Jarrow
Hi Christine, Thank you so much for the lovely review..Kind Regards Hollie
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