Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Voir plus
L'entreprise a répondu
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Voir plus
L'entreprise a répondu
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
52 High Street, BS31 1DX, Keynsham, Royaume-Uni
- 01174055609
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Bargain Break
We saw a bargain trip to Turkey in the window, and was greeted by warm welcome by a very helpful young lady who answered all our questions, she quickly sorted all the necessary paperwork, and our holiday was booked.
8 avril 2026
Réponse de Hays Travel - Keynsham
We're so happy to hear that you received a warm welcome and helpful service when booking your trip to Turkey. Thank you for sharing your positive experience with us.
Kind regards
Hays Travel
Very helpful team pleasant we we’re…
Very helpful team pleasant we we’re looked after with all arangments
20 mars 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely comments.
Very Very helpful and professional staff treated with a smile and I will book again with hays
Very Very helpful and professional
7 avril 2026
Réponse de Hays Travel - Keynsham
We appreciate you sharing your experience, and we're so glad that we could be helpful and professional for you.
Kind regards
Hays Travel
Réponse de Hays Travel - Keynsham
Thank you for taking the time to make your lovely comments Thanks Jayne
Good communication and everything…
Good communication and everything explained properly Good choice of venues and great cost effective price given
28 mars 2026
Réponse de Hays Travel - Keynsham
Thank you so much for your lovely review
Hays make us smile
We love going in to Hays to book our holidays. They are helpful, knowledgeable and friendly and definitely make us smile, thank you.
2 avril 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely comments, great to get you yet another cruise booked. Thanks Jayne
The staff are all very helpful & knowledgeable …
The staff are all very helpful with their suggestions & give very clear advice. In particular Rachel has helped us with many queries that we have had. She has followed up where necessary with other suggestions we would not have thought of.
28 mars 2026
Réponse de Hays Travel - Keynsham
Great to hear you have great service from Rachael & the rest of us. Many Thanks Jayne
Only thing I would like to see…
Only thing I would like to see different is small print please pass on to head office and I would like there number please
4 avril 2026
Réponse de Hays Travel - Keynsham
Hi Paul, Jessie has spoken to you, great to see you having another holiday Booked. Thanks Jayne
Absolutely great service
Absolutely great service. Will always book with Hays. Like to know there is someone to talk to face to face. Also to help with any quire and advice.
3 avril 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! So glad you were happy with the service provided! Best Wishes Rachael
Very helpful and went out of there way…
Very helpful and went out of there way to get me everything I wanted
27 mars 2026
Réponse de Hays Travel - Keynsham
Thank you for your kind review! It was a pleasure to book your trip! Thanks Immy
She was very good and vey helpful very…
She was very good and vey helpful very nice atmosphere in the shop very helpful they all were very friendly in Keynsham
2 avril 2026
Réponse de Hays Travel - Keynsham
P Manley,
We're delighted to hear that you found our team in Keynsham friendly and helpful, and that you enjoyed the shop's atmosphere. Thank you for your review!
Kind regards
Rachael
Very enjoyable experience booking up…
Very enjoyable experience booking up our next trip away with help from Rachael. We weren’t sure where, exactly, we wanted to go this time but got great help from her. Many thanks. Looking forward to our hols in Turkey.👍🌞
2 avril 2026
Réponse de Hays Travel - Keynsham
Thank you so much for your lovely review! It was my pleasure it find you an amazing deal! Cannot wait to hear all about it. Best Wishes Rachael.
Réponse de Hays Travel - Keynsham
Thank you for your kind review :) - Ellie
Staff are always lovely,we seen Jayne…
Staff are always lovely,we seen Jayne she’s so lovely always ready to help with advise if we need it makes sure we’re happy with the holiday we’ve booked ,been booking our holidays with Hayes do as long as I can remember
28 mars 2026
Réponse de Hays Travel - Keynsham
Hi Janis,
Thank you for your lovely review. - Thanks Elle
Lovely friendly staff.Never booked with…
Lovely friendly staff.Never booked with Hays before or jet2 so was abit worried but it was so easy and stress free.Will definitely use Hay again
28 mars 2026
Réponse de Hays Travel - Keynsham
Mrs Brown,
We're so glad to hear that your first booking with us and Jet2 was easy and stress-free! Thank you for your kind words; we look forward to assisting you again.
Kind regards
Imogen
Hays Travel
I was very happy with the manner in…
I was very happy with the manner in which Jessica, your representative, dealt with my recent booking. As myself and family are to travel separately to
Tenerife she patiently outlined the options for travelling. Thank you.
26 mars 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review Helen. I am so glad we got your family holiday booked. I am sure you will all have a wonderful time! Best Wishes Jessie
Quick Holiday booking
Quick access to previous booked holiday details meant complete holiday package including boarding passes dealt with in a super quick time with useful advice. No hard sell on parking, currency or Insurance.
21 mars 2026
Réponse de Hays Travel - Keynsham
Thank you Keith for your 5 * review. Hope you enjoy your holiday Regards Rachael
Always a great experience with Hayes
Always a great experience with Hayes, Keynsham, a lovely team and will definitely be back. Thank you.
25 mars 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! It was such a pleasure sorting your holiday and flights out for you! Best Wishes Jessie
Excellent Professional Service
I always get excellent service from polite friendly and knowledgeable staff.
25 mars 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! So glad you were happy with the service provided. Best Wishes Jessie
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! Best Wishes Ellie
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.