Jayne the manager at Keynsham is so helpful. I was waiting for my river cruise to be cancelled due to low water and Jayne let me know straight away when she had heard. I was then able to find another... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I won’t go anywhere else to book a holiday. The team are so welcoming and friendly. They sorted everything out for me when I booked my next holiday and talked me through everything. When I needed spec... Voir plus
L'entreprise a répondu
I entered the Keynsham Branch and was meant by a sea of friendly faces. Jessie was careful to listen to the requirements and went through several options and discussed the destinations, backed up... Voir plus
L'entreprise a répondu
Elle was very helpful and polite while booking our holiday. Explained everything we needed to know in every detail making us feel very relaxed and respected. Nothing was to much trouble. Will definite... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
52 High Street, BS31 1DX, Keynsham, Royaume-Uni
- 01174055609
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Really happy with the holiday and…
Really happy with the holiday and assistance in the store.
Rachel was very helpful, knowledgeable and patient. We will definitely be booking all of our holidays via Rachel moving forward.
23 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your very kind review. Looking forward to booking your next trip. Best Wishes
Rachael.
Brilliant
Very, helpful and knowledgeable staff. (Jayne Bidwell) she helped us decide on the hotel. I knew a lot about the resort.
17 février 2026
Réponse de Hays Travel - Keynsham
Glad to book you to get away for New Year yet again. Thanks Jayne
Rachel was very helpful
Rachel was very helpful, friendly and knowledgable. She went above and beyond to find the best hotels and prices.
23 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. - Rachael
We were made welcome in the shop and…
We were made welcome in the shop and the assistant listened to what we said we would like in our holiday .As you get older new technology can be a bit daunting so it was good to have help .
21 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your very kind review. It was a pleasure to book your trip. Best Wishes Sev.
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. It was a pleasure booking your cruise for you! Best Wishes Jessie
The staff were very helpful informative…
The staff were very helpful informative and knowledgeable.
11 février 2026
Réponse de Hays Travel - Keynsham
Thank you for taking the time to comment, Sev
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. I am sure you will have a wonderful holiday! Best Wishes Jessie
Family cruise
We needed four cabins for our cruise we wanted to book. Rachel was very helpful and knowledgeable and sorted out the best available cabins we required and also linked the bookings together so we could travel as one party. Will not hesitate to use there service again
9 février 2026
Réponse de Hays Travel - Keynsham
Thank you so very much for your kind review. It was a pleasure to book your cruise which I'm sure you are going to love. Hope to see you soon. Rachael
Jessie was just brilliant
15 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review! Was a pleasure booking your flights! Best Wishes Jessie
Jessie in the keynsham branch was very…
Jessie in the keynsham branch was very helpful and knowledgable a lovely girl
16 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your 5 star review. I am sure you will have a wonderful holiday! Best Wishes Jessie
Very helpful staff with experience and…
Very helpful staff with experience and Helen and other colleagues went to a lot of trouble to get an extra discount!
15 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. Regards, Helen
Very helpful pleasant staff going the extra mile
Very helpful pleasant staff. Matching holiday booking for two parties booked at different times lot of work well done
8 février 2026
Réponse de Hays Travel - Keynsham
Glad we were able to get you booked to travel with your daughter and son in law. Thanks Jayne
Réponse de Hays Travel - Keynsham
Thank you for your 5* review. Hope you have a lovely holiday Regards Helen
Réponse de Hays Travel - Keynsham
Thank you for your 5* review. I hope you have a great holiday to Isle of Man Regards Helen
The reason we like to go to Hayes
At Hayes we always find all the people there very welcoming. Thanks to Rachael for being friendly and very efficient and made booking our holiday very enjoyable.
10 février 2026
Réponse de Hays Travel - Keynsham
Thank you for your very kind review. It was a pleasure to book your holiday. Best Wishes Rachael.
Regular customers
Regular customers, always treated with respect and care.Excellent customer care, ensuring we have all information we require.
27 janvier 2026
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. Glad we got you booked! Regards, Jayne
Réponse de Hays Travel - Keynsham
Thank you for coming back to me to book your next cruise, Jayne
Excellent service
Excellent service. I can recommend their professional and helpful experience.
7 février 2026
Réponse de Hays Travel - Keynsham
Lovely booking another holiday for you, Thank you for your lovely comment Jayne
Réponse de Hays Travel - Keynsham
Thank you for your lovely review. I am sure you will have a lovely time on your holiday! Best Wishes Jessie
Well pleased
I was made to feel wellcomed. I was immediately dealt with in a totally professional manner. I cannot express enough how helpful Jane, and the other Staff are. Thank you for your kindness.
31 janvier 2026
Réponse de Hays Travel - Keynsham
So glad we got you booked on another tour, you will love China. Many Thanks Jayne
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