Girls are always glad to see you nothings ever to much trouble. The shop has a gorgeous atmosphere its like a little family. Genuinely wouldn't go anywhere else to book our holidays. Sam in the kirkby... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
As always, Hays travel are the most friendly, helpful people. Always book with Hays, so much cheaper and easier than booking everything separately yourself.
L'entreprise a répondu
I was extremely happy with Charlotte at the kirkby shop. She was extremely helpful & professional. She spent time & patience getting me the right holiday .I would highly recommend her & this shop to... Voir plus
L'entreprise a répondu
Another great service. Second time a group of us has booked through The Lovely Lucy! We tell her the destination & dates and she delivers every time & bearing in mind she has to accommodate differen... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
19 St. Chad's Parade, L32 8RD, Kirkby, Royaume-Uni
- 01514386596
4,9
Excellent
963 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Comment cette entreprise utilise Trustpilot
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A fantastic service!
A fantastic, easy to use service! I messaged the team on Facebook and received a response almost instantly! The team were lovely and helpful. I couldn’t have asked for a better service.
22 mars 2026
Réponse de Hays Travel - Kirkby
We're happy to hear that you had such a fantastic and easy experience. It's great to know our team was helpful and responsive on Facebook. Thank you for your positive feedback.
Thanks
Hays Travel Kirkby
Réponse de Hays Travel - Kirkby
We're so happy we could provide helpful, assist you in planning a great holiday.
Thanks
Hays Travel Kirkby
The young lady charlotte that served us…
The young lady charlotte that served us was very good at her job an very helpful in booking it
20 mars 2026
Réponse de Hays Travel - Kirkby
We're happy to hear that our team member was helpful in booking your travel arrangements.
Thanks
Hays Travel Kirkby
Réponse de Hays Travel - Kirkby
We appreciate you choosing us for your multi-centre holidays. It's great to know we can assist with what you was looking for.
Thanks
Hays Travel Kirkby
Brill
As always really great service, hv booked a few times with Lucy brilliant this time with Sam great
19 mars 2026
Réponse de Hays Travel - Kirkby
We're happy to hear you received great service again! We appreciate you booking with us and value your positive feedback.
Thanks
Hays Travel Kirkby
Very good the 2 ladies in the Kirkby…
Very good the 2 ladies in the Kirkby branch were excellent
2 mars 2026
Réponse de Hays Travel - Kirkby
Hi kevin , It was Great speaking with you earlier & am so glad you were very happy with the service in store we look forward to seeing you in store soon to book your next trips See you soon Francine
Adelaide holiday disrupted by war
My mum was holidaying in Adelaide when the trouble broke out in Iran, unable to get any response from Emirates.
Lucy from Hays travel sorted a return flight within 30 minutes of me calling amidst all the chaos going on it was a fantastic effort. Thank you Lucy & Hays travel
11 mars 2026
Avis spontané
Réponse de Hays Travel - Kirkby
Good Afternoon, Thank you so much for your feedback and I am so glad your mum is all sorted :) - Lucy xx
Exceptional service
As normal exceptional service again. Tend to always book with Hays Travel. Explain what I want & the staff sort it without any fuss. Thank you Hays Travel 👏👏
2 mars 2026
Réponse de Hays Travel - Kirkby
Thank you so much for your feedback & Thanks for always picking Hays Travel :) xx
We dealt with Samantha from the Kirkby…
We dealt with Samantha from the Kirkby branch at the aintree cruise show and booked a cruise on the apex with the celebrity X Samantha got us a fantastic deal she went above and beyond for what we wanted and the price we wanted to pay
9 mars 2026
Réponse de Hays Travel - Kirkby
Thankyou Elaine for your lovely review, I am glad we got you the cruise you was looking for, thanks again for booking with Hays Travel Kirkby
Nikki is so helpful
Nikki is so helpful, organised our cruise, got the accessible cabin that I needed, would highly recommend, go above and beyond to make sure it’s the holiday destination you want, thank you.
8 mars 2026
Réponse de Hays Travel - Kirkby
Thank you so much for your feedback, We will share this with Nikki :) Thanks for booking with us xx
Great customer service
7 mars 2026
Réponse de Hays Travel - Kirkby
Thanks so much look forward to seeing you again in store thanks fro booking - Francine
Excellent staff very helpful alway…
Excellent staff very helpful alway greet you with a big smile 😀 xx
2 mars 2026
Réponse de Hays Travel - Kirkby
Thanks so much Maureen we are so glad we could help you -francine Hays Travel Kirkby
Brilliant.
Every time we visit, every member of staff has been extremely helpful and their advice useful. Thank you all. Truly will not go elsewhere.
6 mars 2026
Réponse de Hays Travel - Kirkby
We appreciate you taking the time to leave us such a kind review! We're so happy to hear that our staff has been helpful and their advice useful.
Thanks
Hays Travel Kirkby
Brilliant staff
Very experienced staff with everything going on at the minute helped us out finding an alternative holiday sam was brilliant and got us a great deal can't wait to go
4 mars 2026
Réponse de Hays Travel - Kirkby
We appreciate you taking the time to leave your kind feedback. We're so happy to hear that our team was able to find you a great alternative holiday.
Thanks
Hays Travel Kirkby
Réponse de Hays Travel - Kirkby
Thank you for your lovely review Lorraine, glad we got you what you wanted and thanks again for booking with hays travel kirkby
Always book with Hayes
Always book with Hayes, Francine is amazing. All the girls ready to help.
1 mars 2026
Réponse de Hays Travel - Kirkby
Thanks so much Jean we love booking your holidays & cannot wait to book your next Trip See you soon Francine
Charlott was very good,very helpfull.
28 février 2026
Réponse de Hays Travel - Kirkby
Thank You for your lovely review, I hope you have a lovely holiday! - Charlotte
My go to Travel Agent .
My go to Travel Agent .
I had saw a holiday in Turkey with Tui for October, i called in to check availability, spoke with Francine, who even managed to get a better price for me, all booked with a low deposit and direct debit.
Very easy, no fuss, peace of mind
23 février 2026
Réponse de Hays Travel - Kirkby
So glad to hear that you booked your holiday to Turkey was stress-free and simple with us. We are grateful that you shared your satisfying experience and that you continue to rely on our services.
Thanks
Hays Travel Kirkby
Réponse de Hays Travel - Kirkby
Thanks so much for your lovely words we are very Grateful for your booking Hays Travel Kirkby
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