Booking with Hays Travel was a great experience Josh was so friendly and helpful he made the whole process a delight. He answered all our questions and it was so much easier than doing it ourselves on... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... Voir plus
L'entreprise a répondu
The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... Voir plus
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Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
4 Poulton Street, PR4 2AB, Kirkham, Royaume-Uni
- 01772970494
4,9
Excellent
352 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Found exactly what we wanted to…
Found exactly what we wanted to celebrate a special birthday!
31 août 2024
Réponse de Hays Travel - Kirkham
Thank you so much for the positive review! We're so glad to have been able to help you, we hope you have an amazing birthday while you're out on your holiday! - Hays Travel Kirkham :)
People were helpful in store
People were helpful in store. Only issue is the online prices from hats website store staff are unable to match and even find the deals. I prefer to deal with people so I like to book in store but website is cheaper why? Poor idea stores will close
22 août 2024
Réponse de Hays Travel - Kirkham
Hi! Thanks for the review. I think in this instance it must have been an error on the website, as usually it's not a problem for us to find those deals! Glad we got you booked in the end and I hope you're excited for your holiday! All the best, Paige
Very Easy
Spoke to Paige (Kirkham branch) very helpful and catered for our needs and made book our holiday very easy.
21 août 2024
Réponse de Hays Travel - Kirkham
Thank you for your kind review! So happy to get your holiday booked :) - Paige
Réponse de Hays Travel - Kirkham
Thank you for leaving me a review! It's great to know my hard work is appreciated :) If you need anything else you know where to find me. Rob
I always receive excellent service when…
I always receive excellent service when dealing with your employees. Thank You😄
12 août 2024
Réponse de Hays Travel - Kirkham
Thank you so much for the positive review! We're always happy to help! :) - Amionie
Helpful staff
Staff extremely friendly and helpful. They spent time ensuring that all queries were checked and fully answered
14 août 2024
Réponse de Hays Travel - Kirkham
Hi Patrick, glad to know you thought the service was fantastic! Hopefully next time we can get that elusive 5/5. If you need any more help you know where to find me, all the best, Amionie :)
Always check your dates.
Although Paige was very thorough and professional, I was disappointed in that I couldn't change the date I booked to the day before, I'd made a mistake which I realised straight after booking and made payment, Paige tried her best to rectify my mistake but the hotel wouldn't budge, this is why I prefer booking.com as you can change without loosing any monies.
13 août 2024
Réponse de Hays Travel - Kirkham
Hi Tricia, It's unfortunate the hotel wouldn't budge, at least we got there in the end. I hope the service I gave you was 5/5, have a wonderful time :) - Paige
Very efficient
Very efficient, offered price comparisons and explained next steps. Ie to come in following week and he would check my booking in.
30 juillet 2024
Réponse de Hays Travel - Kirkham
Glad to hear we did a great job for you! Service as standard here in Kirkham, looking forward to seeing you again. All the best, Rob
Fantastic money exchange and travel…
Fantastic money exchange and travel insurance better than the post office by far.
27 juillet 2024
Réponse de Hays Travel - Kirkham
Thank you so much for this great review! Happy to have helped :) - Rob
Réponse de Hays Travel - Kirkham
Thank you for your review! If you need anything else you know where I am. Helen :)
Always book with kirkham hats as very…
Always book with kirkham hats as very helpful and they are always happy to see you cx
16 juillet 2024
CRUISES
Lovely and friendly. Booked the cruise we wanted and advised on cabins. Also advised us to talk to them regards trips to try and save us money.
1 juin 2024
Réponse de Hays Travel - Kirkham
Thank you so much for your review! It was lovely to meet you and so glad we got you booked :) All the best, Rob and Amionie
Everyone was very helpful
14 juin 2024
Réponse de Hays Travel - Kirkham
Thank you for taking the time to share your positive experience with us. Your feedback is greatly appreciated and will be shared with our team. We look forward to serving you again in the future. Rob :)
Paige was friendly and helpful
Paige was friendly and helpful. We booked a great holiday without any problems at our local kirkham Hayes Travel.
11 juin 2024
Réponse de Hays Travel - Kirkham
Thank you so much for your review, it was lovely to speak to you and get you a fantastic bargain! If you ever need anything else, you know where to find us. Rob
Very easy to deal with
Having tried and failed to find a holiday suitable for us all and within our budget, I decided to hand over the challenge to a professional. Ray very kindly accepted and has found us, what we hope will be, our perfect Summer holiday. He was friendly, enthusiastic and just a pleasure to deal with.
11 juin 2024
Réponse de Hays Travel - Kirkham
What a lovely review to read! thank you so much, it was a pleasure helping you and I look forward to helping you again in the future. All the best, Rob
Great people to book a holiday with
Great service, Hays are very good at listening to customers specific requirements, and they do as much as they can to accommodate.
I have booked with them before, and i will again.
4 juin 2024
Réponse de Hays Travel - Kirkham
Hi Wayne, thanks for giving James a review. Somehow your review has come through to the Kirkham branch! If you could change the location of the review to St Annes it will land with James. All the best, Rob
Knowledgeable helpful staff
Knowledgeable helpful staff, have booked through them for last 5 years. Staff in branch really friendly and happy to help with anything.
4 juin 2024
Réponse de Hays Travel - Kirkham
Thanks for the lovely review! Great to see you and if you need anything else please don't hesitate to get in touch :) Rob
Réponse de Hays Travel - Kirkham
Thank you for this great review! Glad to be of service! Let me know if I can help with anything else - Amionie :)
The staff were lovely but some of the…
The staff were lovely but some of the IT systems seemed to slow and hinder the process. Did get there in the end.
5 mai 2024
Réponse de Hays Travel - Kirkham
Hello, thank you for your review! Unfortunately we were having a bit of a bad system day...hopefully next time everything will run smoothly and we can get that 5 star review :) glad we got you booked in the end. All the best, Helen
Réponse de Hays Travel - Kirkham
Glad I gave you a good experience, hope to see you again soon :) Paige
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