Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
L'entreprise a répondu
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Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
L'entreprise a répondu
Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Voir plus
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This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... Voir plus
L'entreprise a répondu
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 Hough Lane, PR25 2SA, Leyland, Royaume-Uni
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Staff are very friendly, helpful and knowledgeable.
When we want to look for a holiday they always explain what we would like and look for the best deals available.
Poppy and Gemma are the agents who helped us through the booking process.

Réponse de Hays Travel - Leyland
Gemma was great and sorted everything out for me Thanks

Réponse de Hays Travel - Leyland
Pleasant, knowledgeable staff at your Leyland shop. Particularly Gemma and Laura who worked with us. Nothing was too much trouble.

Réponse de Hays Travel - Leyland
Always booked our holidays at the Leyland branch. The staff are knowledgeable, friendly, professional and will go the extra mile for their clients. Big shout out for Olivia as she booked our holiday this time.

Réponse de Hays Travel - Leyland
Our travel agent Olivia was really friendly and very helpful when booking our p&o cruise at Leyland store would definitely recommend

Réponse de Hays Travel - Leyland
The ladies in Leyland, are really helpful.
I think everytime we book a holiday, we will be going to them.
They are knowledgeable, helpful, polite.

Réponse de Hays Travel - Leyland
The lady was very helpful who booked our holiday, it was quick and easy

Réponse de Hays Travel - Leyland
As always an enjoyable experience the staff are very knowledgeable about places and hotels

Réponse de Hays Travel - Leyland
The agent, Olivia, listened carefully to our holiday requests. She compared flights from different airports and discovered that,on this occasion, paying for half board at the hotel of our choice was cheaper than taking the B&B option!
The booking was made, confirmed and checked to our satisfaction in a very reasonable time.

Réponse de Hays Travel - Leyland
Quick and easy once again. Makes the whole process stress free. Gemma and Laura knowledgeable, helpful and reassuring.

Réponse de Hays Travel - Leyland
Really helpful and polite staff at the leyland branch i will be using them now going forward for my holidays

Réponse de Hays Travel - Leyland
We were seen by Gemma. What an absolute credit to your company she is.
Nothing was to much trouble, very knowledgable, open and completely honest when discussing our requirements.

Réponse de Hays Travel - Leyland
I visited the branch in Leyland, Lancashire on 08/04/26.
The staff were all extremely welcoming, helpful and friendly.

Réponse de Hays Travel - Leyland
The staff was very helpful with booking are holiday and Gemma was the best a big Thankyou for your help

Réponse de Hays Travel - Leyland
staff very helpful and informative and answered all my questions

Réponse de Hays Travel - Leyland
The staff were very welcoming and understanding of our requests. Gemma (store manager) could not have been more helpful. Very knowledgeable and nothing was too much for her. She really paid attention and made it feel like she was going to do her very best to help us find a holiday at this late stage. Both Gemma and the other lady were very relaxed about helping, even though we had 2 kids with us.
This was probably the best experience we have had booking a holiday, and even left with ideas for next year.

Réponse de Hays Travel - Leyland
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