Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Voir plus
L'entreprise a répondu
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Whist having a "falsstart", a lady called Olivia, from the Leyland branch, stepped in and within 24hrs had fully grasped my personal needs, for sailing to America and then by rail to Chicago. She cer... Voir plus
L'entreprise a répondu
Absolutely fantastic from start to finish! So helpful, friendly and knowledgeable! A perfect start to a holiday!!! Wouldn’t use anywhere else! The store is fantastic! As are all the staff!
L'entreprise a répondu
The knowledge of Gemma at the leyland store was fantastic. We didn’t know where we wanted to go but she noted down all our likes/dislikes to provide a good selection of suitable places and hotels. Ver... Voir plus
L'entreprise a répondu
This was not the first travel agent I visited but they certainly stood out , hence us choosing them for our booking. Nicole was very attentive and informative. I did speak to two other ladies and t... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
65 Hough Lane, PR25 2SA, Leyland, Royaume-Uni
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The staff were very welcoming and understanding of our requests. Gemma (store manager) could not have been more helpful. Very knowledgeable and nothing was too much for her. She really paid attention and made it feel like she was going to do her very best to help us find a holiday at this late stage. Both Gemma and the other lady were very relaxed about helping, even though we had 2 kids with us.
This was probably the best experience we have had booking a holiday, and even left with ideas for next year.

Réponse de Hays Travel - Leyland
Excellent! Got us the best price for cruise. Could not have been more helpful. I shall be back.

Réponse de Hays Travel - Leyland
friendly staff that explained everything and found the best deal for us

Réponse de Hays Travel - Leyland
It’s always a pleasure to visit hays in leyland, all the staff are very pleasant & so knowledgeable and also have great patience nothing is to much bother
Will always find you what you want

Réponse de Hays Travel - Leyland
Very helpful gave good knowledge of my choice of area and situation they did want they offered to find me options within the day

Réponse de Hays Travel - Leyland

Réponse de Hays Travel - Leyland
Knowledgable and friendly staff who responded promptly to queries

Réponse de Hays Travel - Leyland
Got served staight away, no waiting.
The assistant was very helpful towards our needs and looked for all the things we had asked for.
Booked a geat holiday there and then.
Very happy customers.

Réponse de Hays Travel - Leyland
While waiting to speak to Nicole we noticed that the gentleman being seen was deaf. Nicole did an excellent job to make sure the gentleman fully understand everything and was 100% happy before he left the shop.
Well done Nicole 10/10

Réponse de Hays Travel - Leyland

Réponse de Hays Travel - Leyland
Very helpful and knowledgeable staff. This was our first time booking a cruise and they were able to explain everything and address my concerns and give good advice. It took all the hassle out of booking a holiday. Very relaxed experience.

Réponse de Hays Travel - Leyland
We dealt with a young Lady called Olivia who was very professional. Nothing was to much trouble, very informative in every way. Will definitely use Hays Travel again.

Réponse de Hays Travel - Leyland
Was very helpful took the time to find us exactly what we wanted couldn't have asked for anything to be done differently

Réponse de Hays Travel - Leyland
Very friendly and knowledgeable staff. Couldn’t do enough for us.,

Réponse de Hays Travel - Leyland
Welcome smile made it easy to chat, very patient with our choices and we are very happy with the results. We would highly recommend a visit.

Réponse de Hays Travel - Leyland
Popped into Hays yesterday, Gemma was really helpful and very knowledgeable. Booked a short break for Easter, and we’ll definitely be back in for our next trips.

Réponse de Hays Travel - Leyland
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