Hays Travel - Lucy Roberts Avis 

211
TrustScore 5 sur 5

4,9

Personal Travel Consultant Lucy Roberts, S73 Barnsley, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lucy has patience of a Saint, me throwing different ideas at her and she still came up with exactly what we wanted. I have travel experience amd could've booked the holiday myself BUT I know how... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lucy is always professional, friendly and always finds what I'm after. This is the 3rd holiday I've booked for this year and already have one booked for February next year. She gave me great choic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lucy got us the holiday we wanted she is very knowledgeable having worked in the travel industry for a lot of years. Would definitely recommend her. Chris & Tim Vine

Noté 5 sur 5 étoiles

I really can't recommend Lucy enough, we've booked several family holidays with her and each time she comes up trumps. Nothing is too much trouble for her and she's just a genuinely lovely human being... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Personal Travel Consultant Lucy Roberts, S73, Barnsley, Royaume-Uni

  • 01226 698524

4,9

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(211)

119 579 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent experience

Excellent experience - the whole process was made easy by Lucy very knowledgeable and efficient she covered all my questions and gave further helpful advice and tips about the holiday. I had lots of questions which she was able to answer and advise on. Can’t praise her enough. Thankyou

3 juillet 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for taking the time to leave a lovely review. Always a pleasure to help x

Noté 5 sur 5 étoiles

Fantastic experience with Lucy-very…

Fantastic experience with Lucy-very knowledgeable, approachable and professional. Highly recommend

5 juin 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for spending time to leave a review. Pleasure to help again. Lucy :) x

Noté 5 sur 5 étoiles

Always book with Lucy

Always book with Lucy as she makes the whole process so easy.

8 juin 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for taking the time to leave a lovely review. Its always a pleasure to help you arrange your holidays. Lucy :) x

Noté 5 sur 5 étoiles

Lucy is so friendly & helpful

Lucy is so friendly & helpful! She always does her best to find the best deal for the holiday you are looking for.

3 mai 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for booking again, always lovely to help arrange your holidays :)

Noté 5 sur 5 étoiles

Choosing a holiday made easy

Lucy was very helpful in looking for the best deals. Very informative, explaining how things work and made the transaction very easy. Would definitely use Lucy again for our next holiday.

1 mai 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for choosing to book your holiday with me, was a pleasure to help you arrange Lucy :)

Noté 5 sur 5 étoiles

Lucy has been brilliant helping us book…

Lucy has been brilliant helping us book our holiday. Nothing was too much trouble, she got us a great deal on our holiday and gave us different options. I will definitely book through Lucy again.

20 avril 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for booking again, always a pleasure to help. Lucy :-)

Noté 5 sur 5 étoiles

Lucy Roberts

Lucy was really good, provided me with fast responses and really good options and prices

Very happy with the holiday I have booked with her

5 avril 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for a lovely review, Pleasure to be able to help :)

Noté 5 sur 5 étoiles

All round great experience

Friendly, fast response and very helpful.

31 mars 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for a lovely review and thank you for choosing me to book.

Noté 5 sur 5 étoiles

I spoke with Lucy whom has been very…

I spoke with Lucy whom has been very clear; through and helpful regarding our holiday booking.

22 février 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thankyou so much for booking your family summer holiday with me. Was a pleasure to help :) Lucy 01226 698524 x

Noté 5 sur 5 étoiles

Lucy listened to exactly what I was…

Lucy listened to exactly what I was looking for and gave some really good places to look at that were all within the budget I gave. She really cared about finding the right thing for us and was so quick to respond at every step. We can't wait to go on our summer holiday!

4 janvier 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for taking the time to leave such a lovely review. Was a pleasure to help you and your family a fabulous summer holiday. The countdown is on! Lucy x

Noté 5 sur 5 étoiles

Great customer service

Great customer service, really friendly would definitely book with Lucy again.

12 janvier 2024
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for taking the time to leave a lovely review. Was a pleasure to help you arrange :) Lucy x

Noté 5 sur 5 étoiles

Lucy was absolutely great with helping…

Lucy was absolutely great with helping us book our holiday. Nothing was too much trouble and we went back and forth with different date options to get us the best deal. would 100% recommend, lovely, friendly and sooo helpful.
Thanks Lucy :)

15 décembre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for taking the time to leave such a lovely review. It was a pleasure to help you arrange. Thank you again x

Noté 5 sur 5 étoiles

Clear explanation

Clear explanation
Good to discuss with someone

16 novembre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for taking the time to leave a review, was a pleasure to help you arrange your cruise :)

Noté 5 sur 5 étoiles

Highly recommend

Lucy had been recommended to me by a friend. We'd exchanged a few messages before I'd spoken to her directly.
She was very friendly and gave a thorough breakdown of the trip, with lots of hints & tips.
Following the booking she confirmed queries about passport requirements once I'd checked our expiry dates.
All correspondence was timely and efficient.

6 novembre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you so much for taking the time to leave such a lovely review. Was a pleasure to help organise such an exciting magical trip. Hope to be able to help again in the future x

Noté 5 sur 5 étoiles

Amazing customer service

Lucy was really helpful especially to someone who has never booked a holiday before she helped us understand everything and spoke through it all with us

5 octobre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for booking your holiday with me. Was a pleasure to help you arrange your holiday and will be on hand to help right until you travel :)

Noté 5 sur 5 étoiles

Great service

Lucy was amazing from start to finish, friendly and helpful.
Great price for our holiday.
Will definitely use again.

17 octobre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for taking the time to leave a lovely review. Was a pleasure to be able to help sort your special family holiday x

Noté 5 sur 5 étoiles

Lucy is amazing at what she does

Lucy is amazing at what she does, really friendly and always happy to help us get the best deal. This is not the first time we’ve booked with Lucy and it definitely won’t be the last. I’m sure they’ll be many more. Would definitely recommend x

14 octobre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you again for booking always a pleasure to help you sort your holidays x

Noté 5 sur 5 étoiles

This is the 2nd time we have used Lucy…

This is the 2nd time we have used Lucy at Hays Travel. she is brilliant. she knows her information and is always so friendly and polite. Takes the hassle out of booking a holiday. lucy booked our holiday for our wedding and some of our guests all commented how good lucy is.

6 octobre 2023
Logo de Hays Travel - Lucy Roberts

Réponse de Hays Travel - Lucy Roberts

Thank you for taking the time to leave such a lovely review. Was a pleasure to assist you and your wedding guest this year and again for next year. x

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