Ellie was really helpful in finding us the right place and was able to get an amazing deal too - she even emailed the resort we chose on our behalf to request a specific floor for our room to give u... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We dealt with Kelly who was amazing from the very first phone call to booking with her the following day. She went above and beyond what we expected to help book our memorable holiday after our origin... Voir plus
L'entreprise a répondu
I think that the manager, Kelly, and her team r wonderful. They r so helpful and patient and knowledgeable about the places I want to visit. I’m always happy to return for advice and feel happy about... Voir plus
L'entreprise a répondu
Ellie was absolutely fantastic! She was very helpful and made the whole booking process really easy and straightforward. Really appreciate her help and would definitely recommend! As a coeliac I strug... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
1A High Street, PE15 9JA, March, Peterborough, Royaume-Uni
- 01354652014
4,9
Excellent
286 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Would recommend
They couldn’t do any more for us. They have been so accommodating and helping us with our questions.
We had a large party with some needing different things and they got it done for us.
We are looking forward to our holidays( we booked 2 with them) and I couldn’t recommend March hays travel any more. Would definitely get future holidays booked with them.
14 mai 2026
Réponse de Hays Travel - March
Thank you for your great review - it was a pleasure booking your holidays for you! Kind regards, Kelly
First time with Hays and wonderful Kelly
Kelly Hubbard handled my booking in the friendliest yet most professional way. She answered all my questions without hesitation and provided more information than asked for, by way of researching and putting forward options. I won’t be using anyone but Hays in future, especially if the staff are all as customer-oriented as Kelly is
21 mai 2026
Réponse de Hays Travel - March
What a lovely review! Firstly welcome to Hays, and lets hope it's the first of many lovely holidays with us. It was my pleasure booking this one, Kind regards, Kelly
Helpful & Knowledgable
I found the girls both helpful and knowledgable. They were patient in sorting out my needs and were quich to respond to any queries.
15 mai 2026
Réponse de Hays Travel - March
Thank you so much for your kind review, Cassie & Kelly
Réponse de Hays Travel - March
Thank you for your lovely review, Kelly
Réponse de Hays Travel - March
Thank you for your lovely review, Kelly
Extremely helpful in every way
Extremely helpful in every way, really can not fault in any way, excellent customer service
10 mai 2026
Réponse de Hays Travel - March
Thank you for your 5* review, Kelly
Cassie was very helpful
Cassie was very helpful, found us a very good deal and completed our booking for us. Entering our passport details and printing off our boarding passes saved us a lot of bother.
3 mai 2026
Réponse de Hays Travel - March
Thank you for your lovely review, I will be sure to pass this onto Cassie
We came in a booked a holiday with…
We came in a booked a holiday with Ellie yesterday in the March Branch, she was super helpful and we were really happy with the service from both ladies x
6 mai 2026
Réponse de Hays Travel - March
Thank you for your lovely review, it was a pleasure helping to book your holiday, Kind regards, Ellie & Kelly
Exceptional customer service
I was the customer from hell! I had a few issues and had to keep altering my booking. Requesting info on what changes I could make. I can honestly say they couldn't have been more helpful. I always use Hays Travel. It's convenient them being local and their customer service is exceptional. I always Google and their prices are always the cheapest. They never pressure sell either. Every member of staff I've dealt with has been lovely. Highly recommend.
11 janvier 2026
Réponse de Hays Travel - March
It was my pleasure to help you with your booking! Kind regards, Kelly
Very friendly and helpful.
26 avril 2026
Réponse de Hays Travel - March
Thank you for your 5* review, Kind regards Kelly
We were made to feel important and the…
We were made to feel important and the agent made sure we got the holiday that we wanted which we did. Staffwerr friendly and very helpful
18 avril 2026
Great staff very helpful and…
Great staff very helpful and commpetitive prices will nachos the Web
17 avril 2026
The sales advisor Kelly was brilliant…
The sales advisor Kelly was brilliant we had a great experience.
19 avril 2026
Réponse de Hays Travel - March
Thank you for your lovely review, was a pleasure booking your holiday! Kind regards, Kelly
Thank you for your help
Thank you for your help. Im glad that you sorted it out for us
Mrs L L Harley
17 avril 2026
Réponse de Hays Travel - March
Thank you for your kind words, I will pass this onto Cassie. Kind regards, Kelly
Kelly was very helpful,we knew the…
Kelly was very helpful,we knew the place we wanted to go and her knowledge helped us choose the right part of the island to stay,we asked her a lot of questions and she made every effort to answer through her own knowledge or if she wasn't sure she looked it up for us ,highly recommend
12 avril 2026
Réponse de Hays Travel - March
Thank you for your lovely review! Kind regards, Kelly
Excellent Booking Process
Thank you Kelly for helping us book our 2027 holiday to Japan and answering my queries so professionally.
Keep up the good work.
8 avril 2026
Réponse de Hays Travel - March
Thank you for your lovely review, it was a pleasure to help book your amazing holiday to Japan! Kind regards, Kelly
Cassie was great
Cassie was great , very helpful and explained everything . Holiday booked , job done , would 100% recommend .
2 avril 2026
Réponse de Hays Travel - March
Thank you for your kind review - I'll be sure to pass this onto Cassie, Kind regards, Kelly
I found Kelly very helpful polite the…
I found Kelly very helpful polite the service excellent I will be back there from now on
22 mars 2026
Réponse de Hays Travel - March
Thank you for your lovely review, I look forward to helping you again in the future, kind regards, Kelly
Sophie was a perfect representative of…
Sophie was a perfect representative of your company and I wish her all the very best over the next few weeks.
Victor Aveling
20 mars 2026
Réponse de Hays Travel - March
Thank you for your very kind review, it was a pleasure to book your cruise as my last booking before I go on Maternity Leave for a year! Kind regards, Sophie
Kelly was so nice she must be your best…
Kelly was so nice she must be your best she is very professional I could not ask for more
15 février 2026
Réponse de Hays Travel - March
Thank you for your very kind review! Kind Regards, Kelly
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.