Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Amelia talked through what we wanted from a holiday in Italy and gave us some ideas and information. When we said we’d seen the holiday we wanted but there was no availability she rang the company and... Voir plus
L'entreprise a répondu
The process to complete the booking was very quick. I was in the shop previously with all the holiday details. The two members of staff were dealing with customers. I think it would have been nice... Voir plus
L'entreprise a répondu
Sarah gave us first class customer service. She went above and beyond to make sure our cruise holiday booking was exactly what we wanted. She took her time taking us through the whole process from cho... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
63 Station Road, BH25 6HY, New Milton, Royaume-Uni
- 01425 638848
4,9
Excellent
581 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very professional.
I found my travel consultant to be very helpful and to be very understanding of my requirements.
12 mars 2026
Réponse de Hays Travel - New Milton
Thank you so much for your lovely feedback!
It was an absolute pleasure helping you with your travel plans. Amelia
Just looking for advice but booked a holiday there &then!
I called into the New Milton office asking for advice on holiday companies who have small hotels & found Chris! She completely understood what I was looking for & her advice & expertise helped me book a 7 day trip to Majorca.
12 mars 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Extremely helpful very knowledgeable…
Extremely helpful very knowledgeable staff. Made booking a holiday easy and pleasant
11 mars 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Very welcoming and friendly staff…
Very welcoming and friendly staff exstreamly helpful would highly recommend them
19 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Great experience when booking a holiday
Very helpful initial discussion about what we wanted from our holiday. Amelia then emailed us with some suggestions, which we went into the branch to discuss and confirm. Very easy and stress free.
24 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
I always use Hayes Travel as l find…
I always use Hayes Travel as l find them so helpful. I wanted to book a cruise yesterday but unfortunately cabin wanted was unavailable. However the agent was so helpful and found another ship with the same itinerary which l booked. They are always so helpful and friendly and l wouldn’t go anywhere else.
28 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Very efficient service and all are…
Very efficient service and all are questions were answered. Nice to have our holiday booked and was a nice easy process.
20 février 2026
Réponse de Hays Travel - New Milton
Thank you for your kind review, we greatly appreciate it. Kind Regards,
the team @ New milton
It’s great to go into Hays Travel-New…
It’s great to go into Hays Travel-New Milton the staff are so friendly and helpful. They have always given us great advice regarding our choice. Once booked we are confident that with their help we have chosen the right holiday.
Many thanks to you all.
27 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
The lady that helped us was very…
The lady that helped us was very informative and helpful
16 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Great Service
Went into the shop with a rough plan for a UK holiday. After discussing certain aspects of our trip, the whole holiday was put together brilliantly by the team. Fantastic job!
10 février 2026
Réponse de Hays Travel - New Milton
Thank you so much for your kind words and positive review. I hope that i can help you with any furfure trips too!
Réponse de Hays Travel - New Milton
Thank you for your kind words and positive feedback
Hays Travel New Milton
Chris at Hays Travel New Milton was friendly, professional and extremely helpful. She answered all our questions and gave us the information we needed while assisting us to book our holiday.
1 février 2026
Réponse de Hays Travel - New Milton
Thankyou for your kind words and positive feedback, we greatly appreciate it
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Good information about trip answered…
Good information about trip answered all my questions and prompt service
3 février 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Friendly informative and knowledgeable…
Friendly informative and knowledgeable member of staff
24 janvier 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to provide us with feedback and your kind comments.
Kind regards, the Team @ New Milton
Kerry was a delight
Kerry was a delight, reassuring us & helping us to secure the holiday we wanted!
30 janvier 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Excellent service
Excellent service, fast and efficient. We were impressed by Kerry’s understanding of what we were trying to achieve. Thank you for helping to make our Italian adventure come true.
27 janvier 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Good advice and looking great recommend forward to a…
Good advice and looking forward to a stunning holiday
22 janvier 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
Kerry was extremely helpful in finding…
Kerry was extremely helpful in finding us the holiday we outlined,also in sending the details we required.
10 janvier 2026
Réponse de Hays Travel - New Milton
Thank you for taking the time to leave feedback and your kind comments. The team @ New Milton
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.