Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Having gone on our first foreign holiday in 25 years last year using Hayes Travel , our experience was so personally delt with by Kerry at New Milton that we have now gone back to see her and booked a... Voir plus
L'entreprise a répondu
Amelia talked through what we wanted from a holiday in Italy and gave us some ideas and information. When we said we’d seen the holiday we wanted but there was no availability she rang the company and... Voir plus
L'entreprise a répondu
The process to complete the booking was very quick. I was in the shop previously with all the holiday details. The two members of staff were dealing with customers. I think it would have been nice... Voir plus
L'entreprise a répondu
Sarah gave us first class customer service. She went above and beyond to make sure our cruise holiday booking was exactly what we wanted. She took her time taking us through the whole process from cho... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 Station Road, BH25 6HY, New Milton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
was presented with several informed options which helped me to determine which resort to choose.

Réponse de Hays Travel - New Milton

Réponse de Hays Travel - New Milton
I booked a Mediterrean cruise with the Cunard line at my local Hays Travel in New Milton. Amelia Coombs was the customer advisor who completed the booking for me. She patiently looked at various cabin options for me ,across several decks and price points. She also doubled checked with colleagues to ensure all my questions were answered fully and correctly. When you are committing to a very expensive holiday , it is reassuring to be able to count on the expertise and support of your local travel agent and their team .

Réponse de Hays Travel - New Milton
Charlotte was very helpful and went out of her way to get the best possible deal for us. She also followed up on her commitment to contact the hotel on our behalf

Réponse de Hays Travel - New Milton

Réponse de Hays Travel - New Milton
We were received by Charlotte who was very helpful, very knowledgeable and very polite.
Made it very easy for us to book our holiday and answered all our questions

Réponse de Hays Travel - New Milton
Charlotte was so helpful and was a pleasure to book with

Réponse de Hays Travel - New Milton
The ladies in New Milton branch are amazing. Especially Christine and Kerry. They both listened to what we wanted and spent time getting our holiday. There was no rushing us and understood our requirements. We always book and will continue with Hays in New Milton

Réponse de Hays Travel - New Milton
Good service but I am disappointed that Hays Travel cannot use Ryanair as part of a package holiday. I live in New Milton and many travellers in that area expect to use Bournemouth Airport as part of the package deal. I hope Hays Travel will review this decision.
Chris took time to go through everything thoroughly and gave additional information regarding travel insurance as we have pre existing conditions.

Réponse de Hays Travel - New Milton

Réponse de Hays Travel - New Milton
Kerry made our booking, it was easy, she went through everything, printed off all of our paperwork. Passport info etc.
Well done hays travel.

Réponse de Hays Travel - New Milton
Have used Hayes in New Milton for a number of years. Called in to make a new booking.
New faces in our branch our booking went extremely well.
Many thanks to Tom (working from Poole branch)who guided us through the booking. Please to hear Kerry is now the branch manager.

Réponse de Hays Travel - New Milton
The staff are always super helpful. We’ve used Hays travel for years

Réponse de Hays Travel - New Milton
Ticked all our boxes as they say and dealt with in such a friendly manner. Delightful experience

Réponse de Hays Travel - New Milton
Christine was very helpful,friendly and professional.

Réponse de Hays Travel - New Milton
The staff where incredibly helpful and made the whole process very easy highly recommend them for your future holiday needs

Réponse de Hays Travel - New Milton
Very helpful with all our holiday bookings, would recommend

Réponse de Hays Travel - New Milton

Réponse de Hays Travel - New Milton
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.