I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... Voir plus
L'entreprise a répondu
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Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... Voir plus
L'entreprise a répondu
We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... Voir plus
L'entreprise a répondu
My request was dealt with speedily and professionaly. Amie was very helpful in finding a suitable trip for our party.
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
42 Beveridge Way, DL5 4DS, Newton Aycliffe, Royaume-Uni
- 01325 320611
5,0
Excellent
1 k avis
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excellent knowlegable staff
21 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for Taking the time to leave us this review! :)
top-notch advice given
top-notch advice given, we will be booking our next holiday with you as well
22 février 2026
Réponse de Hays Travel - Newton Aycliffe
We are so glad to hear that you received top-notch advice. We look forward to booking your next holiday with us. Thanks Aimee :)
Every one from when I walked into the…
Every one from when I walked into the shop, They could not of been more helpful & polite lovely experience
21 février 2026
Réponse de Hays Travel - Newton Aycliffe
We appreciate you taking the time to share your experience. We are so happy to hear that our team was helpful and polite. Thank you! Claire :)
Réponse de Hays Travel - Newton Aycliffe
Thank you for your lovely feedback it was my pleasure. Jude : )
Short stay break
Very good service, offered a variety of choices and all within a tight timeline as we had the grand kids to collect.
19 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you so much for booking with me, it was a pleasure.
Linda
Aimee
Aimee was fantastic, & very patient. She took tge time to get flight times that suited, at a reasonable price. Very much appreciated
12 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for your lovely review, it was my pleasure. Aimee : )
Linda always goes above and beyond to…
Linda always goes above and beyond to make our holiday great. She finds what we looking for. Wouldn't go anywhere else
18 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you so much for booking with me again, it was lovely to see you both.
Such an amazing cruise to look forward to.
Linda xx
Great service from Linda.
Welcoming helpful service from Linda who helped us book two spring and summer holidays for this year. Have returned here for the last five years for our holiday needs.
4 février 2026
Réponse de Hays Travel - Newton Aycliffe
We're happy to hear that you received helpful service and booked your holidays with us again. Thank you for your continued loyalty over the last five years. It was lovely to see you both.
Linda
Réponse de Hays Travel - Newton Aycliffe
We appreciate your feedback and are so pleased we could offer a helpful and friendly experience for you! Thanks Aimee :)
Staff were very polite and helpful
Staff were very polite and helpful , next holiday sorted ☺️
6 février 2026
Réponse de Hays Travel - Newton Aycliffe
Aww thank you for your lovely review, it was my pleasure. Claire:)
An excellent and very customer focused…
An excellent and very customer focused service by Linda
10 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you so much for booking with me, it is appreciated. I hope you have a lovely 2 weeks in the sun.
Linda
All the girl's at Aycliffe shop are…
All the girl's at Aycliffe shop are just brilliant
11 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for your lovely review it was my pleasure, hope to see you in store again soon. Jude : )
Easy and pleasant staff
10 février 2026
Réponse de Hays Travel - Newton Aycliffe
We're so glad to hear that you found our staff pleasant and that your experience was easy. Thank you for your review. Aimee :)
Réponse de Hays Travel - Newton Aycliffe
We appreciate you taking the time to leave us a review! We're so glad to hear our staff was helpful and friendly.
Linda
Great service, as ever.
Our booking was started by Aimee, and completed a couple of days later by Jude. As usual at the Aycliffe branch, all staff are friendly and professional. I wouldn't use an alternative agency.
5 février 2026
Réponse de Hays Travel - Newton Aycliffe
We're happy to hear that you consistently receive friendly and professional service from our team. We appreciate your continued trust in our agency for your bookings. Thank you Aimee & Jude :)
Very helpful staff i use hay's in…
Very helpful staff i use hay's in Newton aycliffe to book my holidays twice a year never had a bad experience always had a excellent experience with the staff in the Newton aycliffe branch
8 février 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for your lovely review it was my pleasure I hope to see you in branch again soon. Jude :)
Great service
Great service, always use hays travel very helpful to get what you need .and a big thanks to Jude for her help .
30 janvier 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for your lovely review, it was my pleasure hope to see you in store again soon. Jude : )
Excellent service.
27 janvier 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for your review, it was my pleasure. Katie : )
Brilliant service from start to finish
Brilliant service from start to finish. Claire was so helpful, and an asset to the team. Thanks for sorting our holiday.
1 février 2026
Réponse de Hays Travel - Newton Aycliffe
Aww thank you so much for your lovely review, it was my pleasure :) Claire.
Will use again
They are always well informed and willing to help and take time to make sure you get just what you want
31 janvier 2026
Réponse de Hays Travel - Newton Aycliffe
Thank you for booking lovely having you in store will have a fab time :) Thanks Katie
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