Hays Travel - Newton Aycliffe Avis 

1 244
TrustScore 5 sur 5

5,0

42 Beveridge Way, DL5 4DS Newton Aycliffe, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

I went into Hays Travel at Newton Aycliffe hoping to book a specific hotel in Sicily. Katy was excellent and patiently researched all the available dates and airports and found our chosen hotel and fl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jude was excellent, as have all your othe agents at the Newton Aycliffe Branch, been over the years. She listened showed interest in our requirements and was upbeat throughout. She booked in on li... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We were served by a most helpful lady. She was very pleasant and extremely helpful. She went out of her way to ensure our needs were met. She contacted the holiday company direct and obtained a severa... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The person who helped us book our cruise was very pleasant and went out of her way to accommodate our needs.

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 42 Beveridge Way, DL5 4DS, Newton Aycliffe, Royaume-Uni

  • 01325 320611

5,0

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(1 244)

120 653 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great experience with the consultant

Great experience with the consultant
Went in looking for a last minute deal, very open minded about where and the young lady spent loads of time looking at the availability until we found a weeks holiday that we thought would be suitable.
Very warm & friendly while still being very proffessional.
Great service & a very quick and easy booking process

5 avril 2026
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Réponse de Hays Travel - Newton Aycliffe

Aww thank you so much for your kind review :) It was a pleasure to book for you two, have a lovely time!! - Anna

Noté 5 sur 5 étoiles

Have always been very happy with Hays

Have always been very happy with Hays. We appreciate all the work Clare had put in to book our cruise. I know it's the same price as the website but I prefer to go through Hays as they do all the work for you and if there are any queries Hays will sort it.

27 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

Aww, thank you for your lovely review it was my pleasure :) Claire.

Noté 5 sur 5 étoiles

Linda is a lovely lady who sold us our…

Linda is a lovely lady who sold us our holiday, very attentive and informative excellent service.

3 avril 2026
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Réponse de Hays Travel - Newton Aycliffe

I appreciate you taking the time to leave me such a wonderful review. It was lovely to see you both.
Linda xx

Noté 5 sur 5 étoiles

Wealth of knowledge with a warm welcome

I had a really positive experience in Hays Travel when booking my holiday. It’s the kind of experience that you simply can’t get from booking online. For me the face to face interaction is absolutely essential Katie is friendly and professional she had a wealth of knowledge and hand fulls of tips and advice. She showed me respect and understanding for my needs and wants for my holiday. I felt listened to and all the staff were friendly and inviting. I love how I was offered a drink and warm welcome when I walked in 🙂

16 janvier 2026
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Réponse de Hays Travel - Newton Aycliffe

Thank you so much for your lovely feedback, really enjoyed looking into this for you and hope you have an amazing time away on your Holiday :) Thanks, Katie

Noté 5 sur 5 étoiles

As always the staff were great

As always the staff were great , we use Hays Newtown aycliffe for every holiday and never had a problem x thanks

28 février 2026
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Réponse de Hays Travel - Newton Aycliffe

We appreciate you choosing us for your holidays. We're happy to hear that our staff are great and that you never have any problems. Thanks Claire :)

Noté 5 sur 5 étoiles

Very approachable, friendly and efficient.

I have always used Hays to book our holidays. They give peace of mind everything is taken care of. Aimee has dealt with our latest two bookings this year and has proven that, along with other staff, that no question is too silly and to be very approachable

26 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

We appreciate you choosing us for your holidays! We're so happy to hear that we provide peace of mind and that our team is approachable and helpful. Thank you for your kind words.
Aimee

Noté 5 sur 5 étoiles

Knowledgeable staff and polite

We were served by Sue who worked extremely hard to find us our preferred holiday, and she did just that. Knowledgeable, efficient and patient.

22 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

We're so pleased we could find your preferred holiday! It's great to hear that our service was knowledgeable, efficient, and patient. Thank you for your review.

Noté 5 sur 5 étoiles

I was looked after by Claire

I was looked after by Claire who was very honest with her information and gave us many options to choise from. We were not sure when we wanted to go and we were given very good advice. I would recommend Claire and she has helped my husband in the past and i'm sure in the future.

11 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

Aww thank-you so much for your kind review! It was a pleasure to book for you, enjoy your holiday :) Claire

Noté 5 sur 5 étoiles

Every time we book with Hays

Every time we book with Hays, the staff are always friendly and welcoming and do everything to make your life easier where they can

13 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

We appreciate your kind words! It's great to know our team's friendliness and helpfulness consistently make your booking experiences easier and more pleasant. Thanks Jude :)

Noté 5 sur 5 étoiles

Very Helpful

Very helpful and pleasant assistant who helped with all aspects of the holiday including flights and parking.

12 mars 2026
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Réponse de Hays Travel - Newton Aycliffe

Aww thank you for your lovie review, it was my pleasure :) Claire.

Noté 5 sur 5 étoiles

The Best Travel Agent, Linda!

Once again booking with Linda at Hays Travel was super easy, Linda always provides the best service & deal for our holidays, we won’t go anywhere else for our holidays!

27 février 2026
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Réponse de Hays Travel - Newton Aycliffe

Thank you for this kind review! It is always a pleasure to book for you. :-)

Noté 5 sur 5 étoiles

As usual our request for a specific…

As usual our request for a specific holiday booking was sorted out quickly & efficiently. Thank you Linda.

27 février 2026
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Réponse de Hays Travel - Newton Aycliffe

Thank you for your kind review, it was my pleasure.
See you again soon.
Linda

Noté 5 sur 5 étoiles

We were welcomed with a smile on…

We were welcomed with a smile on entering. We were seen to very quickly by Aimee who took us through everything we wanted and completed our booking. This is the second time we have booked with Aimee and had excellent customer service. All the staff are pleasant and welcoming.

28 février 2026
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Réponse de Hays Travel - Newton Aycliffe

We appreciate you sharing your positive experience with us! We're so happy to hear that you received excellent customer service and that our staff were pleasant and welcoming. Thank you for your kind words.
Aimee

Noté 5 sur 5 étoiles

Always a warm welcome

Always a warm welcome
Claire goes above and beyond
Always book holidays through Hays as always have a great experience

26 février 2026
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Réponse de Hays Travel - Newton Aycliffe

We're happy to hear you always receive a warm welcome and have a great experience. We appreciate you booking your holidays through us. I will pass your lovely comments on to Claire.
Many thanks
Linda

Noté 5 sur 5 étoiles

Service with professionalism and a smile: All staff in the Hays Travel Newton…

All staff in the Hays Travel Newton Aycliffe shop were polite and friendly. I was made welcome, and offered a coffee, while my Agent, Aimee, supported my needs with a professional and friendly manner. All necessary paperwork for my travel needs were explained very well. I would be happy to return to this particular shop for any travel needs in the future.

25 février 2026
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Réponse de Hays Travel - Newton Aycliffe

We appreciate you taking the time to share your experience. We're happy to hear that you felt welcome and supported during your visit, and that your travel needs were met with professionalism. We look forward to assisting you again in the future! Thanks Aimee :)

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