The agent who helped us was fantastic, especially as we gave her the challenge of sending us somewhere within 24 hours (we actually flew 13 hours later). The process was quick and as smooth as can be.... Voir plus
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Lisez les avis des autres
Went in with a holiday I'd found on line.Forgot to get the assistants name,but she found us better flights with a different airport which was a closer transfer ,only 30mins as opposed to our original... Voir plus
L'entreprise a répondu
Amazing experience, wasn't going to book anything yet as I was just thinking about it. Anyway now I'm all booked on a cruise. We did a 3 way chat with my friend, which was great. Very informative... Voir plus
Called into Hays travel in Northpoint while shopping to enquire about a Christmas break in Benidorm,Spain.The young sales assistant was very helpful, to the point that we booked Christmas week for... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
42 North Point Shopping Centre, HU7 4EE, Hull, Royaume-Uni
- 01482534924
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de Hays Travel - North Point
June 2027
Sorted, in no time at all Sarah even sorted the app for my phone. 1st class customer service as normal. Explored all the options to suite our needs.

Réponse de Hays Travel - North Point

Réponse de Hays Travel - North Point
Polite & Professional Service
As always we had Good Customer service. Layla at the Northpoint store ensured our booking was tailor made to us! She took the time & effort to research & fulfil our requests :-) Answered our questions & queries & ensured we understood the booking process. Layla went above & beyond to help us get the Hays App installed ( wer both not Technical). As always Layla was polite, professional & has that genuin "HAPPY TO HELP ATITUDE"
Thank you Layla :-)

Réponse de Hays Travel - North Point
Exceptional service
Always a pleasure to see the ladies in North point who always greet with a smile and go out of their way to help me get the best holidays, always willing to go the extra mile for me and that's why I won't use anywhere else.
Keep up the good work ladies and hope you all get the recognition you deserve regards Michaela Turner

Réponse de Hays Travel - North Point
Always friendly and helpful staff
Always friendly and helpful staff. Never feel rushed. Big shout-out to Elise. Super helpful and friendly. Always book here. Highly recommend

Réponse de Hays Travel - North Point
Very helpful couldn't decide were to go…
Very helpful couldn't decide were to go but the ladys just sat there going through everything

Réponse de Hays Travel - North Point
outstanding staff as usual very helpful…
outstanding staff as usual very helpful and informative

Réponse de Hays Travel - North Point
They take the stress away by doing…
They take the stress away by doing everything for you .

Réponse de Hays Travel - North Point
Staff are brilliant communucation is…
Staff are brilliant communucation is fantastic booked quite alot with hays and never had an issue

Réponse de Hays Travel - North Point

Réponse de Hays Travel - North Point
The lady was very efficient and quick…
The lady was very efficient and quick and when I told her what I wanted she did her best to get the best deal.

Réponse de Hays Travel - North Point
Extremely patient with me searching for…
Extremely patient with me searching for holidays don’t leave anything unturned.

Réponse de Hays Travel - North Point
the staff are great
the staff are great, very knowledgeable, sorted out every thing we needed, no need to change a thing they are very good.

Réponse de Hays Travel - North Point
Welcoming staff
Welcoming staff, especially leanna at bransholme, hull. Helpful and informative. Reassuring about booking process made it easy.

Réponse de Hays Travel - North Point
Staff very helpful took time with you…
Staff very helpful took time with you no rushing very polite

Réponse de Hays Travel - North Point
Holiday
We always book at Hays, straightforward, found exactly what we was looking for and price matched

Réponse de Hays Travel - North Point
As is usual staff find nothing too much…
As is usual staff find nothing too much trouble and offer great advice and assistance.

Réponse de Hays Travel - North Point
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