Had to cancel holiday last November due to an accident. Wanted to book the same holiday to Lanzorote, same time of year. Brandon sorted that out for us, exactly same dates, flight times etc. He... Voir plus
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Had to cancel holiday last November due to an accident. Wanted to book the same holiday to Lanzorote, same time of year. Brandon sorted that out for us, exactly same dates, flight times etc. He... Voir plus
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Brandon was amazing ,finding everything that we needed for our holiday eg flights,board,balcony, close to all amenities he gave us 110% Thanks Brendon
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Brandon at Hays northfield branch ,yet again went out of his way to spend time looking for the right holiday for us because I have some mobility difficulties, and he yet again found us the perfect ho... Voir plus
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Excellent service has always, the staff are really helpful. Couldn’t ask for more. Always contacted two weeks before our holiday, print of our paperwork so really happy. Until the next time thank you... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
5 Church Road, B31 2JZ, Northfield, Royaume-Uni
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Always friendly and helpful and nothing is too much trouble for the hay’s in Northfield

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Helpful and giving time to the children during the booking.

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Fantastic communication and support with booking our holiday - thanks Megan for making the whole booking process effortless! 😀

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megan dealt with our booking. She was so helpful, polite and explained everything which made us feel comfortable and excited about our 2027 holiday to greece .

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Megan was friendly, professional and informative, finding and booking 2 great holidays for us
Thank you 🙏

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Wonderful service from Paige, always greets you with a smile and is so very helpful and professional. Thank you again for looking after us .

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As a customer that wears hearing aids the colleague in the store assisted with a phone call as I was having difficulty in hearing what the person was requesting. This made me feel at ease and not anxious and was dealt in a professional and courteous nature.

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Service1
The staff were knowledgeable, helpful, and efficient. Thank you!!
love joanna price.

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They make things so much easier for me , very polite and patient absolutely fabulous people

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As always Lisa booked everything, airplane seats hols the lot.

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The service was very good and fast thoroughly informative nothing was to much trouble. We all ways book with Hayes travel and will continue to do so. H&Lynn Perry.

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Hayes travel, staff were very helpful, and made you feel very comfortable,everyting was exsplained.
The holiday feeling was exactley how you felt. I would always use Haye's tavel Northfield. Excellent service.
Staff were very surportive,exslaining your every needs.and comforting.

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Lovely atmosphere & booking agent. Informative & happy to answer any questions. Honest about the delay of pickup & return times due to a glitch on the booking side. Hays at northfield are always a joy to visit.

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Very helpful staff as always. Suzanne went above and beyond to find us the perfect holiday. Always welcoming and friendly. We continue to return to Northfield Hays due to these experiences.

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The staff in Northfield were so friendly and helpful. We were really only going to look and compare prices but we were not pressured and felt the staff really cared about us. What a fabulous team.

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Very helpful with picking holiday also had to change dates which they made easy very friendly staff make you feel at Ease and very helpful

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