This is the second holiday we’ve booked in the same branch. Both times they have been very helpful by giving us good advice which makes it easier to choose the right holiday for our needs. We came aw... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Trav... Voir plus
L'entreprise a répondu
Staff were most informative and helpful nothing was rushed giving us plenty of time to make the right decision on which cruise we would be most happy with
Jo was very attentive to our needs and presented us with a great choice of holidays. We were amazed to hear of the assistance that will be provided before we go, e.g. passenger details and flight bo... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
3-5 Orford Place, NR1 3RU, Norwich City, Royaume-Uni
- 01603851856
4,9
Excellent
994 avis
Demande des avis aux clients
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Staff were most informative and helpful…
Staff were most informative and helpful nothing was rushed giving us plenty of time to make the right decision on which cruise we would be most happy with
22 août 2026
Kathy who booked the holiday was very…
Kathy who booked the holiday was very professional and went into every detail we requested
28 août 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de Hays Travel - Norwich City
Thank you for your kind review
This is the second holiday we’ve booked…
This is the second holiday we’ve booked in the same branch. Both times they have been very helpful by giving us good advice which makes it easier to choose the right holiday for our needs. We came away feeling reassured that everything will be taken care of leaving us to relax & just look forward to the holiday.
Big THANK YOU to Kerry. We’ll be back to see you another time
18 août 2026
Réponse de Hays Travel - Norwich City
Thank you so much for your wonderful review! We are so pleased to hear that our team provided such helpful advice and made you feel reassured. We look forward to welcoming you back again soon :)
Réponse de Hays Travel - Norwich City
Thank you so much for your wonderful review! We are delighted to hear that you experienced great service and appreciated our fantastic staff.
Expert guidance & professional
We've always found Hays Travel to be helpful, friendly and knowledgeable. Our holiday booking was handled with professionalism, attentive listening & expert guidance. Would happily book with Hays Travel again & our sincere thanks to Cathy for helping us sort out our travel plans. She is a credit to the team at Norwich.
17 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your wonderful feedback! We are delighted to hear that your holiday booking was handled with professionalism and expert guidance. We truly appreciate your kind words.
Réponse de Hays Travel - Norwich City
Thanks for your great review
Réponse de Hays Travel - Norwich City
Thank you so much for your kind words! We hope you have lovely time!
Always a friendly welcome.
When I needed an alternative hotel at short notice Aiden and Jo were really helpful in getting the costing to me enabling me to make my final arrangements.
The Norwich Team are always friendly and helpful.
19 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your wonderful review! We appreciate your kind words!
Booked our trip in one go
Chloe was brilliant, great customer service, wonderful experience.would definitely book with Hays again.
30 juillet 2026
Réponse de Hays Travel - Norwich City
Thank you for your wonderful feedback! We are so pleased to hear you had such a positive experience. We look forward to seeing you again.
A fantastic personal service
Jo was very attentive to our needs and presented us with a great choice of holidays.
We were amazed to hear of the assistance that will be provided before we go, e.g. passenger details and flight boarding passes.
Fantastic service!
7 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your wonderful review! We are so pleased to hear that you received such attentive service and found a great holiday choice. We hope you have a fantastic trip!
The staff and support we received on…
The staff and support we received on your vist was fantastic big big thank you to aiden very helpful and happy
16 août 2026
Réponse de Hays Travel - Norwich City
Thank you so much for your wonderful feedback! We are so pleased to hear that our team provided you with such fantastic support. We truly appreciate your kind words.
Chloe was very knowledgable and helpful.
15 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your kind review
The young girl went through the holiday…
The young girl went through the holiday booking very thorough and set up the apps on my phone for me ,told to come back day before travel to confirm boarding passes and any last minute queries very
helpful.
7 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your lovely review! We are so pleased to hear that you had such a thorough and helpful experience with Chloe, especially with setting up your apps and confirming your travel details. We hope you have a fantastic trip!
Cathy was brilliant
Cathy was brilliant! Was so helpful and got my hole family a great holiday!
Can’t wait to go!
6 août 2026
Réponse de Hays Travel - Norwich City
We are so pleased to hear that Cathy was brilliant and helpful in finding a great holiday for your whole family. We hope you have a fantastic time!
We book all of our holidays through…
We book all of our holidays through Kerry at Hays Travel. Hays Travel goes above and beyond to find you the best holiday.
13 août 2026
Réponse de Hays Travel - Norwich City
We are so pleased to hear that Kerry consistently exceeds your expectations in finding the perfect holiday. Thank you
Réponse de Hays Travel - Norwich City
Thank you for your kind review!
staff are always on helpful
staff are always on helpful
I spoke to chloe who was professional and very keen to get me a great deal.
thank you always fine your staff to be accommodating and helpful.
7 août 2026
Réponse de Hays Travel - Norwich City
Thank you for your wonderful feedback! We are so pleased to hear that Chloe was helpful and accommodating, and found you a great deal.
Réponse de Hays Travel - Norwich City
Thank you for your wonderful feedback! We are so pleased to hear that you found our team to be polite, friendly, and helpful.
Riviera Cruise and train journeys
Hannah who booked our cruise for us was very thorough, cheerful and nothing was too much bother she made sure we got exactly what we asked for as we wanted extra travel arrangements before and after the river cruise.
31 juillet 2026
Réponse de Hays Travel - Norwich City
Thank you so much for your wonderful feedback! We are delighted to hear that Hannah was so thorough and helpful in arranging your cruise and extra travel plans. We're thrilled that you received exactly what you asked for.
Kind Regards
Hays Travel WhiteRose
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