Hays Travel - Oldbury Avis 

1 605
TrustScore 5 sur 5

5,0

Unit B Oldbury Green Retail Park, B69 3DD Oldbury, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Victoria was an absolute pleasure to deal with from start to finish. She was friendly, welcoming, and incredibly knowledgeable about Disneyland Paris. She took the time to understand our budget and w... Voir plus

Noté 5 sur 5 étoiles

As always, never have any doubt about Hays, staff are always so helpful and very professional. Cannot praise our Kevin enough, we have a great relationship and never fail to have a sparkling v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Representative was very helpful in finding holiday for next year telling us to come back nearer time and will help us do paperwork. Also checked passports were ok.

Noté 5 sur 5 étoiles

Always book holidays via telephone call. Calls are promptly returned. Staff are knowledgeable, professional and helpful. Thank you to Jenny Taylor who is an amazing person. A credit to Hays. She provi... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • Unit B Oldbury Green Retail Park, B69 3DD, Oldbury, Royaume-Uni

  • 01213146276

5,0

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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5,0

Tous les avis

(1 605)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Price match for Emirates Holiday

Phoned to do a price check for Emirates holiday, gave us a quote phoned and spoke to Summer at Oldbury branch had everything booked and confirmed within minutes. She managed to save us some money and matched everything we were getting on original quote . Extremely happy with service we received.

26 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Thank you so much, Christine for your fantastic feedback. I really appreciate it and I'm so glad I could help you. When I can help again please don't hesitate to let me know. Take care - Summer x

Noté 5 sur 5 étoiles

We was looked after by Kevin he was so…

We was looked after by Kevin he was so helpful and didn’t rush us at all he was very patient with us as at the time had no idea where to go but as I said he was very helpful and help us make a choice of holiday we wanted

16 juin 2026
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Réponse de Hays Travel - Oldbury

Hiya ladies. It was lovely to speak to you and thank you for booking with me. Thank you for your wonderful feedback - I really appreciate it. I'm really glad I could help and when I can help you again please don't hesitate to let me know. Take care and I hope you're looking forwards to your holiday? Kev x

Noté 5 sur 5 étoiles

Great service once again from Maria at…

Great service once again from Maria at Oldbury branch, one of the most reliable and competent travel agents out there. Heaps of knowledge and experience. Thank Maria xxx

24 juin 2026
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Réponse de Hays Travel - Oldbury

Hiya Val. Lovely to catch up with you and thank you for booking again with me. Thank you for your amazing feedback . I really appreciate it and you've made my day. Please let me know when I can help again. Take care - Maria x

Noté 5 sur 5 étoiles

Helen was very helpful with booking our…

Helen was very helpful with booking our holiday very friendly as all the staff have been as we have booked a couple of holidays this year

24 juin 2026
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Réponse de Hays Travel - Oldbury

Thank you for your amazing feedback. I really appreciate it and so glad I could help. When I can help again please don't hesitate to let me know. Speak soon - Helen x

Noté 5 sur 5 étoiles

Always book through hays at oldbury…

Always book through hays at oldbury staff so friendly and go through everything in detail with you.

20 juin 2026
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Réponse de Hays Travel - Oldbury

Hiya. Lovely to see you again. Thank you for booking and I'm glad I could help. Thank you for your fantastic feedback. I really appreciate it and please don't hesitate to let me know when I can help again. Take care and speak soon - Jenny x

Noté 5 sur 5 étoiles

I’ve used hays travel for my last three…

I’ve used hays travel for my last three cruises . So helpful , a pleasure to deal with . Dealt with mainly Helen who is fantastic . Porcha was just as helpful in booking out latest cruise for next year . I won’t be going any where else superb service

11 juin 2026
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Réponse de Hays Travel - Oldbury

I'm so glad I could help and thank you for your amazing feedback. I really appreciate it and whenever I can help again please let me know. Take care - Porsha x

Noté 5 sur 5 étoiles
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Thank you for your great feedback - I really appreciate it. Please let me know when I can help you again. Take care - Summer x

Noté 5 sur 5 étoiles

Have always found the staff helpful

Have always found the staff helpful, friendly and knowledgeable about the countries we wanted to visit.

10 juin 2026
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Réponse de Hays Travel - Oldbury

Hello you two. Great to see you again and catch up. Thank you for booking again with me and your excellent feedback. Really appreciate it and please let me know whenever I can help again. Speak soon - Kev x

Noté 5 sur 5 étoiles

The Lady we dealt with was very…

The Lady we dealt with was very friendly. She was knowledgeable about the Resort we had chosen. She advised about location of Hotel from bars/Restaurants. She asked if we wanted her to work out cost of Half Board compared to B&Breakfas. She did but we opted for B&B so we could explore the Resort to eat out

17 juin 2026
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Réponse de Hays Travel - Oldbury

It was lovely to see you again and I'm glad I could help you. Thank you for your fantastic feedback. I really appreciate it and you've really made my day. When I can help you again please don't hesitate to let me know. Take care and speak soon - Steph x

Noté 5 sur 5 étoiles

Hayes Travel, Oldbury, last minute booking.

I visited Hayes travel in Oldbury twice, to book a holiday after a stressful 12 months.
Both times I saw Charli, who was patient and very helpful in choosing a holiday to suit my requirements.
The first visit was just to see what the procedure was and to get a general view of prices etc.
On the second visit we were able to identify and book a holiday for me.
It was helpful that Charli had the notes she had made from my first visit.
I was pleased that, with only a week's notice, everything was managed smoothly.
I do hope that the holiday goes as smoothly.
I will certainly use Hayes Travel again.

16 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

It was lovely to meet and I'm so glad I could help you and I hope you're excited? Thank you for your fantastic feedback - you've really made my day and I really appreciate it. When I can help you again please don't hesitate to let me know. Speak soon - Charli x

Noté 5 sur 5 étoiles

2027 cruise

Really good, they was so helpful. Took their time with us. Helped us pick the right cabin.

14 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Hiya. It's my pleasure to help you and I'm so glad you're happy with everything. Thank you for your amazing feedback, I really appreciate it. When you need more help please give me a shout. Take care - Helen x

Noté 5 sur 5 étoiles
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Thank you for your excellent feedback. I really appreciate it. Please let me know whenever I can help you again - Maria x

Noté 5 sur 5 étoiles

Brilliant

Brilliant
Booking process great
Staff great

13 juin 2026
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Réponse de Hays Travel - Oldbury

Thank you for your lovely feedback. I really appreciate it. Glad I could help and when I can help again please let me know - Chantelle x

Noté 5 sur 5 étoiles

Help with booking area holiday in…

Help with booking area holiday in Rhodes fantastic holiday

28 août 2025
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Réponse de Hays Travel - Oldbury

Hiya Mark. I'm so glad I could help and thank you for your fantastic feedback. Really appreciate it and whenever I can help again please let me know. Speak soon - Chantelle x

Noté 5 sur 5 étoiles

Helpful staff member

Helpful staff member
Checked us in and printed boarding passes.

11 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

So glad I could help and thank you for your lovely feedback. I really appreciate it. Whenever I can help again please don't hesitate to let me know. Take care - Jenny x

Noté 5 sur 5 étoiles

Ireland

Staff were very helpful with our booking

9 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Hello. Lovely to speak to you and I'm so glad I could help. Thank you for your fantastic feedback - I really appreciate you taking the time to leave it. Please let me know whenever I can help again and take care - Steph x

Noté 5 sur 5 étoiles

Super Kev does it again

Super Kev does it again

9 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Hiya Marcus. Thanks for your great feedback. Really appreciate it and glad I could help. When I can help again please don't hesitate to let me know. Have fun - Kev

Noté 5 sur 5 étoiles

You have a great team in the Oldbury…

You have a great team in the Oldbury office, knowledgeable, helpful and friendly, that's why we keep going back

7 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Hiya Albert. It was lovely to see you both again and thank you for booking. Thank you for your excellent feedback. Really appreciate it. Whenever I can help again please give me a shout. Take care and speak soon - Kev 😊

Noté 5 sur 5 étoiles

Another 2 holidays booked with Steph at…

Another 2 holidays booked with Steph at Oldbury, the staff always go above & beyond for us. Will always book through Hays Oldbury.

5 juin 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Hi Amanda. Lovely to see you and thank you for booking with us again. It was lovely to catch up and thank you for your amazing feedback. Really appreciate it. Please let me know when I can help again. Take care and speak soon - Steph x

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Clear what they were telling me. And help with putting money on another hols after paying to much on my other hols
I would recommend them

29 mai 2026
Logo de Hays Travel - Oldbury

Réponse de Hays Travel - Oldbury

Thank you for booking with us again and thank you so much for your fantastic feedback. Really appreciate and glad I could help. Please let me know when I can help again. Take care - Summer x

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