Hays Travel - Oswestry Avis 

983
TrustScore 5 sur 5

5,0

20 Cross Street, SY11 2NG Oswestry, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Two visits to Hays Oswestry were again in order to book & then pay the balance off in their new shop ,just across the road from the old place, & very nice it is too! as usual the whole team were brill... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I book my holidays on repeat with Hays Travel-Oswestry. The whole team are super friendly, efficient and a pleasure to deal with. I trust them to find exactly what I’m looking for. Gary and Cathy help... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Ellis at Hays Oswestry was very helpful assisting us with our holiday, this is the second time this year we have used them and wouldn’t hesitate to use them again.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Elis was patient with our requests for information and changing parameters. He carefully explained options and provided some useful experiences he had had to help us with our choice . A good price,... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 20 Cross Street, SY11 2NG, Oswestry, Royaume-Uni

  • 01691 655654

5,0

Excellent

TrustScore 5 sur 5

983 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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5,0

Tous les avis

(983)

119 160 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent service and kind

I was very nervous about booking this trip because I was going to go solo, a real leap of faith in saying I was nervous …. thanks for getting it right and I’m the sort of person that likes to know exactly what I need is all booked sorted and safe. I started on one trip and ended up on something much better after chat which must’ve been easily half an hour. And then all booked with funds in another half hour, and warm smiles at my melt downs, phew, when reaffirming all is well to me. They really do look out for best value best in the area with the most add-ons, i.e. trips or balconies or et cetera, that they can get you. Many thanks to Mel, Kathie, Ellis

2 juin 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello,

We are so pleased to hear we could help you find the perfect solo trip, especially with your initial nerves. It's wonderful that we could provide reassurance and find a great option with excellent value and add-ons. Thank you for your kind words!

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

Great customer service

Great customer service, I felt looked after

29 mai 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Thank you Janet for kind review and booking your holiday with us.

Many thanks

Gary

Noté 5 sur 5 étoiles

The best

The best informative curiosity and professional staff.

24 mai 2026
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Réponse de Hays Travel - Oswestry

Hi There,

Thank you for this great feedback and for booking your holiday with us :-)

We are always here to help!

Kind Regards

Hays Travel Oswestry

Noté 5 sur 5 étoiles

Everyone was very polite and helpful

Everyone was very polite and helpful

22 mai 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi There

Thank you for this kind review and for booking your holiday with us :-)

We are always here to help!

Kind Regards

Elis

Noté 5 sur 5 étoiles

Brilliant service

As my husband has specific needs I find Hays Travel make the holiday arrangements very simple . Gary always ensures all our needs are covered. We would definitely recommend their first class service.

26 mai 2026
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Réponse de Hays Travel - Oswestry

Hi There

Thank you for this great feedback and for booking your holiday with us :-)

We are always here to help!

Kind Regards
Hays Travel Oswestry

Noté 5 sur 5 étoiles

Clare couldn’t have been more helpful…

Clare couldn’t have been more helpful and made it easy to pick the perfect holiday for me an my boy. All staff were friendly.

17 mai 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Thank you Megan for you kind review.
So pleased we could find you the perfect holiday for you and your son.
Many thanks
Claire

Noté 5 sur 5 étoiles

All the staff are so friendly

All the staff are so friendly, helpful and approachable. Nothing is too much trouble.
They allow you time, and explain in detail giving you reassurance.

30 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Mr Peter Dyke,

We appreciate you taking the time to leave us such a lovely review. We're so happy to hear that our team's support and detailed explanations gave you reassurance.

Kind Regards
Claire

Noté 5 sur 5 étoiles

Excellent branch…

It's always a pleasure entering this branch as everyone is naturally friendly and helpful with excellent suggestions

15 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi There

Thanks for the great feedback and or booking your holiday with us

See you soon

Gary

Noté 5 sur 5 étoiles

Excellent Customer Service

As usual Cathy maintained the high standard of Customer Service, knowledge and experience that we have come to expect from Hasy Oswestry

4 mai 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello

We appreciate your continued recognition of the high standard of customer service, knowledge, and experience you've come to expect from our team.

Kind Regards
Hays Travel

Noté 5 sur 5 étoiles

2nd holiday booking this year and so…

2nd holiday booking this year and so far all going well and very pleasant staff
Prices are great too

1 mai 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi Linda,

We're happy to hear that your holiday bookings are going well and that you find our staff pleasant. We appreciate your kind words about our prices.

Kind Regards
Claire

Noté 5 sur 5 étoiles

I continue to book my holidays through…

I continue to book my holidays through Hayes Travel Oswestry. Gary and his team provide a friendly. helpful and professional service.

23 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello,

We appreciate you choosing us for your holidays and for your kind words. We're happy our team delivers friendly, helpful, and professional service.

Kind Regards
Gary

Noté 5 sur 5 étoiles

Gary and his team at Oswestry Hays are…

Gary and his team at Oswestry Hays are always helpful, friendly and go out of their way to make the process easy to navigate and run smoothly. Whether it is face to face or even by email you still get a professional service. Even if we see a holiday advertised with a different travel agent we always go back to Hays Oswestry.

30 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi There,

We're happy to hear that our team consistently provides helpful and friendly service, making your travel arrangements smooth and easy. We appreciate your continued loyalty and value your feedback!

See you soon
Gary

Noté 5 sur 5 étoiles

Excellent service as usual

Excellent service as usual. We have booked through Hays Oswestry since they came to Oswestry - always greeted with warm, friendly smile! Nothing is ever too much trouble

26 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello,

We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you consistently receive excellent service from our team.

See you soon
Gary

Noté 5 sur 5 étoiles

As always fantastic I highly recommend…

As always fantastic I highly recommend Hays travel Oswestry
Gary takes time to find you a holiday that suits and is very professional and friendly ..

28 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello,

We appreciate you taking the time to leave us such a fantastic review! We're so glad we could find a holiday that suited you, and that you found our service professional and friendly.

Thanks
Gary

Noté 5 sur 5 étoiles

The staff were very knowledgeable and…

The staff were very knowledgeable and helpfull,but I do think when advertising various adverts a bit more information on the bill board outside ref drinks package and cabin arrangements.but very much looking forward to a Norwegian fjord cruise.

16 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi,

We're happy to hear that our staff were helpful and knowledgeable. We appreciate your feedback regarding the billboard information and will consider this to improve clarity for future advertisements. We hope you enjoy your Norwegian fjord cruise!

Thanks

Gary

Kind Regards
Hays Travel Bradley Stoke

Noté 5 sur 5 étoiles

We enquired via P and O customer…

We enquired via P and O customer services for a cruise price.
Hayes kindly matched this price, it makes such a difference having a travel agent to handle the booking for us, takes all the stress away from photo I'd, to pre cruise checks, documentation and flight tickets.
One massive thank you

22 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi,

We're happy to hear that we could match the price for your cruise and handle the booking for you. We aim to take the stress away from travel arrangements and appreciate your kind words. Thank you!

Kind Regards
Gary

Noté 5 sur 5 étoiles

What a team!

Maisie from the Oswestry branch has been extremely helpful throughout. Our criteria wasn’t easy, 9 people from two separate families, flying from two different airports. We had previously narrowed things down to Rhodes, and Maisie found us a good selection but we either had issues with the cost, location or we left things too late and missed out. However, we finally found somewhere and Maisie was able to price match Tui’s prices, so we booked. Maisie was actually away training in the day we booked but had let me know and said I could book with Gary or any other member of staff, I managed to speak to Gary who was also very helpful and then Cathy, who, you guessed it, was also very helpful. But high praise goes to Maisie who I feel stepped up to the challenge (and must’ve dreaded my calls!) but she went above and beyond. Thanks Maisie, Gary and Cathy, what a team!

22 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hello,

We're happy to hear that the team was so helpful in planning your trip for such a large group with complex needs. It's great to know that their dedication made the booking process smooth, and we appreciate you acknowledging their efforts. Thank you for your review!

Thanks

Gary

Noté 5 sur 5 étoiles

We went in and Clare sorted

We went in and Clare sorted
us out. She was briliant.

14 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hiya,

We're happy to hear that you had such a positive experience. We appreciate you taking the time to leave us feedback; it means a lot to us.

Thanks

Claire

Noté 5 sur 5 étoiles

Trust

Trust, is excellent, I know everything will be sorted

8 avril 2026
Logo de Hays Travel - Oswestry

Réponse de Hays Travel - Oswestry

Hi There,

We're happy to hear that you trust us! We appreciate your confidence, and we are here to help.

Kind Regards
Gary

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