Gary was patient skilled and covered all items of the itinerary professionally He ensured that the journey from the airport to multiple stays were covered and fully understood the brief and reason... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Two visits to Hays Oswestry were again in order to book & then pay the balance off in their new shop ,just across the road from the old place, & very nice it is too! as usual the whole team were brill... Voir plus
L'entreprise a répondu
I book my holidays on repeat with Hays Travel-Oswestry. The whole team are super friendly, efficient and a pleasure to deal with. I trust them to find exactly what I’m looking for. Gary and Cathy help... Voir plus
L'entreprise a répondu
Ellis at Hays Oswestry was very helpful assisting us with our holiday, this is the second time this year we have used them and wouldn’t hesitate to use them again.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
20 Cross Street, SY11 2NG, Oswestry, Royaume-Uni
- 01691 655654
5,0
Excellent
986 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Hays Travel - Oswestry
Hello :-)
We appreciate you taking the time to leave us a review. We're so happy to hear our staff were helpful and accommodating!
Thanks
Gary
Having never used a travel agent…
Having never used a travel agent before, we were recommended Hays by a friend we found the hole experience first class, the agent Ellis was friendly and really helpful with nothing being to much trouble, we will definitely use this company again.
4 mars 2026
Réponse de Hays Travel - Oswestry
Hi There
We are happy to hear you had a first class experience and thank you for booking your holiday with us :-)
We are always here to help.
Many Thanks
Elis
Caring staff.
Staff are extremely caring, helpful and knowledgeable. They always strive to find the most suitable holiday to suit your requirements.
5 mars 2026
Réponse de Hays Travel - Oswestry
Hi There,
We appreciate your kind words! It's wonderful to know our staff's caring, helpful, and knowledgeable service helped you find the perfect holiday to suit your needs.
Many Thanks
Hays Travel Oswestry
Professional and friendly service as…
Professional and friendly service as always from Gary.
4 mars 2026
Réponse de Hays Travel - Oswestry
Thank you very much for your kind words and for booking with us.
We will always be on hand to help you when needed.
See you soon
Many Thanks
Claire
Great service with a smile
Always great service, never feel rushed. Staff so friendly. Gary at Oswestry branch always so helpful.
28 février 2026
Réponse de Hays Travel - Oswestry
Hi Lorraine
We appreciate you taking the time to leave us a fantastic review. We are so happy we could help you arrange everything you wanted.
Kind regards
Gary
We have used hays travel Oswestry for…
We have used hays travel Oswestry for the last 15 yes and have always had great service , friendly atmosphere very helpful .
Lovely friendly group
1 mars 2026
Réponse de Hays Travel - Oswestry
Hi Susan
Thank you for your loyalty and kind review.
Thank you again for booking your holiday with us at Hays Travel Oswestry.
Kind regards
Mel
First class service from Gary
First class service from Gary. Always so helpful especially as we weren’t too sure where we wanted to go. Numerous suggestions were given as to where was best for us. Eventually making a decision on Zante.
28 février 2026
Réponse de Hays Travel - Oswestry
Hello
We're happy to hear that you found our service helpful! We're glad that the suggestions assisted you in making a decision for your trip to Zante. Thank you for your positive feedback.
Thanks
Gary
That extra mile!
Elis (and Gary) were very patient with us and did everything they could to find us a warm, sunny break. They went the extra mile to find us a great alternative when it turned out our original choice had a building site next door to it and enquiries revealed it was very likely to be a disturbance during our stay. Can't fault the service. Thanks Guys. Alan & Sally.
27 février 2026
Réponse de Hays Travel - Oswestry
Hello,
We appreciate you taking the time to leave us such a complimentary review. We are so pleased we could find you a great alternative holiday and that you were happy with our service.
See you soon
Gary
oswestry, Hays Travel
Réponse de Hays Travel - Oswestry
Hi
We appreciate you taking the time to leave us such a fantastic review. We are so happy we could help you arrange everything you wanted.
Thanks
Gary
Very helpful
Very helpful. Explained everything clearly. Didn’t try to push or pressurise us into anything.
22 février 2026
Réponse de Hays Travel - Oswestry
Hi There
Thank you for this great feedback and for booking your holiday with us :-)
We are always here to help.
Many Thanks
Elis
The agent was very knowledgeable about…
The agent was very knowledgeable about the country we wanted to visit and very helpful in helping us decide on which hotel to choose.
17 février 2026
Réponse de Hays Travel - Oswestry
Richard,
We appreciate you sharing your experience. We're so happy to hear that our agent’s knowledge and assistance helped you choose the perfect hotel for your trip.
Thanks
Gary
Fantastic every time
Just fantastic customer service every time we go in, super friendly, and their knowledge is second to none.
We wouldn’t book with anyone else
24 février 2026
Réponse de Hays Travel - Oswestry
Thank you so much for your kind words and continuing to be loyal customers :-)
We are always here to help you.
See you soon.
Many Thanks
Claire
Australia trip at short notice
I walked into my local Hays branch in Oswestry, Shropshire and spoke to Claire Roberts.
I needed flights, transfers and a hotel to Australia and I was travelling alone.
Within 30 minutes Claire had arranged everything and I paid in full with 11 weeks to go.
The entire trip went to plan with no issues atall..I had the most amazing adventure and I am so grateful to Claire for arranging everything for me and I want to thank her for all the travel advice she recommended regarding applying for the visa, insurance and my travel money.
Thankyou so much Claire…I had the best time.
26 janvier 2026
Avis spontané
Réponse de Hays Travel - Oswestry
Aw Helen thank you so much for your kind words and for calling me yesterday.
I am so pleased you had the best time and now onto many more adventures :-) It was a pleasure helping you.
See you soon
Claire
Brilliant customer service
Brilliant customer service, informative and understanding of my requirements. Booked a dream holiday thanks to the Oswestry Team. Thank you
20 février 2026
Réponse de Hays Travel - Oswestry
Thank you so much for your kind review Lucy and for booking with me. Your going to have the most amazing Holiday.
We are always on hand to help you.
See you soon.
Claire
Réponse de Hays Travel - Oswestry
Mr Owen,
We appreciate you sharing your experience with us; we are so happy our team was helpful and kind to you.
oswestry, Hays Travel
Gary was extremely helpful and we have…
Gary was extremely helpful and we have booked an amazing holiday as a result
18 février 2026
Réponse de Hays Travel - Oswestry
Adrian Griffith,
We appreciate your kind words! We are so happy we could help you book an amazing holiday; we hope you have a wonderful time.
oswestry, Hays Travel
Great experience booking our holiday
Great experience booking our holiday. All the team are friendly, knowledgeable, helpful and professional. They do everything for you, no stress. We always book with Hays Travel and would highly recommend.
18 février 2026
Réponse de Hays Travel - Oswestry
Mrs Carol Lloyd,
We appreciate you booking your holiday with us. It's great to hear that you found our team friendly, knowledgeable, and helpful. We're so happy we could provide a stress-free experience.
oswestry, Hays Travel
Very knowledgeable
Very knowledgeable, helpful and friendly. Took the strain out of booking my flights.
16 février 2026
Réponse de Hays Travel - Oswestry
Hi :-)
We appreciate you taking the time to leave us such a complimentary review. We are so glad we could help make booking your flights easier.
Thanks
Gary
Always helpful and friendly
Always helpful and friendly. Willing to give suggestions of something different. And always try to get you the best deal.
14 février 2026
Réponse de Hays Travel - Oswestry
Hi There,
Thank you for your kind review and for booking your holiday with us :-)
We are always here to help.
Many Thanks
Elis
Excellent Service
From the first visit we made to enquire about a holiday, followed by a second visit to book this, we were dealt with by both the members of staff- friendly, efficient and extremely helpful.
We have used Hays Travel before and we have no problem in recommending them.
11 février 2026
Réponse de Hays Travel - Oswestry
Good afternoon Mr & Mrs Mirehouse,
Thank you for your kind review! We're so glad to hear that you found our team friendly, efficient and helpful during your visits. We appreciate your recommendation and are happy you had a great experience with us.
Best Regards,
Tali
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.