My husband and I simply turned up One Saturday morning and asked about what we were looking for, bearing in mind that this was our first foray into a travel agent for double figure years when... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My wife and I visited Hays Travel Petersfield on impulse to ask about a Cunard Cruise we were interested in. Nieve answered our questions clearly and because of her we decided to book our cruise to No... Voir plus
L'entreprise a répondu
Very helpful and we felt we were not rushed into making a decision and all our queries/concerns were answered.
L'entreprise a répondu
Really helpful and friendly staff who put everything together, were always available to answer questions and who didn't get fed up when I kept changing destinations and adding stops.
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
17 High Street, GU32 3JT, Petersfield, Royaume-Uni
- 01730 268341
4,8
Excellent
310 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Hays Travel never fail to deliver…
Hays Travel never fail to deliver exceptional service and on this occasion they were even more brilliant than ever. Nighat and Fallon were so lovely and found me my perfect holiday and stayed late as they were having problems getting everything done. I would not hesitate to recommend Hays Travel in Petersfield.
25 juin 2026
Réponse de Hays Travel - Petersfield
Christina,
Thank you for sharing your wonderful feedback! We are so pleased to hear that our team provided such exceptional service and found your perfect holiday. We appreciate your recommendation.
Kind Regards
Hays Travel
Professional and Knowledgeable
Olivia was her usual professional and friendly self. We always feel we are in safe hands. It was lovely to meet the new Manager too.
16 juin 2026
Réponse de Hays Travel - Petersfield
Amanda Rowley,
We're so glad to hear you felt well taken care of and enjoyed meeting our new manager. Thank you for your kind words!
Kind Regards
Hays Travel
Great service and good help
7 juin 2026
Réponse de Hays Travel - Petersfield
Dhansukh,
Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
pleasant chat informative and helpful
14 juin 2026
Réponse de Hays Travel - Petersfield
Miss Mary r Divall,
Thanks for your kind words!
Kind Regards
Hays Travel
Réponse de Hays Travel - Petersfield
John Walker,
We appreciate your kind words. We are glad we could assist you.
Kind Regards
Hays Travel
Georgia was great at Petersfield…
Georgia was great at Petersfield branch, nice & easy to book.
6 juin 2026
Réponse de Hays Travel - Petersfield
Dave Campbell,
We're so glad you had an easy booking experience! Thank you for your kind feedback.
Kind Regards
Hays Travel
Really polite
Really polite, bubbly staff I’m very happy. Georgia was brilliant and very helpful. Fantastic place to exchange your money for your holiday. Really good rates!! I will be back!!
10 juin 2026
Réponse de Hays Travel - Petersfield
Racheal Emery,
We are so happy to hear you had such a positive experience with us. We appreciate your kind words and look forward to your next visit!
Kind Regards
Hays Travel
Great Customer Service
This is the first time I have used Hayes Travel and I was really impressed with the service. Georgia, in Peterfield, was able to help with all our questions and very quickly helped us book our holiday without any issues. She is very knowledgeable and professional. Will certainly use Hayes Travel again and am happy to recommend them to family and friends.
10 juin 2026
Réponse de Hays Travel - Petersfield
Mr Martin Orrell,
Thank you for sharing your wonderful experience with us! We are so pleased to know that we could assist you in booking your holiday seamlessly. We appreciate your kind words and look forward to helping you again.
Kind Regards
Hays Travel
Friendly Team
For a young lady as young as Nieve she impressed me with her knowledge and professionalism and along with her two colleagues they were a friendly team making my friend and I feel very comfortable whilst our holiday was being sorted.
3 juin 2026
Réponse de Hays Travel - Petersfield
Lyn,
We're so pleased to hear our team provided such a comfortable and professional experience. We appreciate your kind words!
Kind Regards
Hays Travel
Perseverance won the day!
The two girls in the Petersfield office were able to book the holiday we had chosen despite having to pick up on work which was initially carried out by another team member who was not in the office on that day
14 mai 2026
Réponse de Hays Travel - Petersfield
Diane Brown,
We're so glad our team could seamlessly assist with your holiday booking, even with a handover. Thank you for sharing your positive experience!
Kind Regards
Hays Travel
Georgia in the Petersfield branch is an…
Georgia in the Petersfield branch is an absolute star.
We went in today to retrieve a 100 Yen note my son had cashed in. It had sentimental value to his wife which he wasn't aware of. Georgia went out of her way to retrieve it. It was amazingly kind and generous of her. She went above and beyond for a £5 transaction. You're a wonderful human being Georgia.
15 mai 2026
Avis spontané
Réponse de Hays Travel - Petersfield
Michael Allen,
We are so happy to hear about your positive experience and Georgia's exceptional service. We are incredibly proud of our team members who go above and beyond for our customers. Thank you for sharing your kind words.
Kind Regards
Hays Travel
Excellent service definitely be using…
Excellent service definitely be using them again, nothing was a problem,
9 mai 2026
Réponse de Hays Travel - Petersfield
Keith Tarling,
We appreciate your fantastic review! We are so happy to hear that you found our service excellent and will use us again.
Kind Regards
Hays Travel Petersfield
The staff at hays were very helpful and…
The staff at hays were very helpful and understanding despite the fact that the member of staff dealing with us was new to the job she was very efficient.
9 mai 2026
Réponse de Hays Travel - Petersfield
Diane Bellis,
We appreciate you sharing your experience. We're so happy to hear that our staff were helpful and efficient, even with a new team member assisting you.
Kind Regards
Hays Travel Petersfield
Were helpful regarding the booking from…
Were helpful regarding the booking from Regent, have not answered a couple of the queries and were asking for information which was already available.
1 mai 2026
Réponse de Hays Travel - Petersfield
Thank you for your feedback.
We’re pleased to hear our team was helpful with your booking from Regent.
We apologise that some of your queries were not answered and that you were asked to provide information you had already shared.
We appreciate you bringing this to our attention and will use your comments to improve our communication and service going forward.
Kind Regards,
Hays Travel Petersfield
A very friendly and helpful member of…
A very friendly and helpful member of staff helped me with my holiday booking.
23 avril 2026
Réponse de Hays Travel - Petersfield
Thank you so much for your kind feedback! We’re delighted to hear that our team member was friendly and helpful while assisting with your holiday booking. We hope you have a fantastic trip and look forward to helping you again in the future.
Réponse de Hays Travel - Petersfield
V Topps,
We are so pleased to hear this. Thank you for your kind words. We appreciate your feedback.
Kind Regards
Hays Travel
Polite/Helpful
Polite, knowledgeable and attentive staff. Responded in a timely manner and price was competitive too.
15 avril 2026
Réponse de Hays Travel - Petersfield
customer,
We are delighted to hear you found our staff polite, knowledgeable, and attentive. Thank you for your kind words.
Kind Regards
Hays Travel
The travel agent that booked our…
The travel agent that booked our holiday was very pleasant polite & knowledgeable. They went out of there way to accommodate us with our booking
14 avril 2026
Réponse de Hays Travel - Petersfield
Thank you so much for your lovely review! We’re really pleased to hear that you had such a positive experience and that everything was handled in a pleasant and helpful way. We always aim to go the extra mile, so it’s great to know this made a difference. We hope you have an amazing holiday and look forward to helping you again in the future!
Hays Travel Petersfield
Our RecentHoliday Booking Hays Travel at Petersfield
Hays Travel at Petersfield were up to their very high standard as experienced in previous years. We look forward to visting Hays Travel at Peterfield when we book our next holiday. Thanks.
Our cruise to Norway and the Netherlands went extremely well with Ambassador Cruises, even though we did not get to visit Stavanger and had to be diverted to Oslo. This was due to violent storm Dave, which was a problem with the weather and with no one else!
Thanks again to eveyone.
11 avril 2026
Réponse de Hays Travel - Petersfield
Thank you so much for your lovely review and for your continued trust in the team.
We’re delighted to hear that you had such a great experience with us again, and that you enjoyed your cruise with Ambassador Cruises to Norway and the Netherlands. While it’s a shame you weren’t able to visit Stavanger, it sounds like the team onboard handled the situation well, and we’re pleased you were still able to have an enjoyable trip despite the weather disruption.
Your kind words mean a great deal to us, and we truly appreciate you taking the time to share your experience.
We look forward to welcoming you back to Hays Travel Petersfield when you’re ready to plan your next holiday!
Kind regards,
The Hays Travel Petersfield Team
OVERSEAS HOLIDAY ADVICE,
I VISITED THE HAYS TRAVEL ON WEDNESDAY 8 APRIL IN PETERSFIELD, HAMPSHIRE WITH A FRIEND OF MINE, AND WE ARE BOTH OVER 85 YEARS OLD.
THE PERSON WE MET WAS VERY FRIENDLY IN DEALING WITH OUR INITIAL REQUEST OF FINDING SOMEWHERE NICE TO GO IN SEPTEMBER 2026. WE PUT SOME SUGGESTIONS FORWARD AND AGREED ON A SPECIFIC DESTINATION. HOTELS, FLIGHTS AND UPGRADES WERE DISCUSSED AND AGREED AND DEPOSITS FOR THE HOLIDAY CONFIRMED,
I WOULD LIKE TO THANK HAYS TRAVEL REPRESENTATIVE FOR THE TIME AND INFORMATION WE OBTAINED DURING OUR VISIT WHICH WAS MOST USEFUL IN MAKING OUR DECISION. THANK YOU
8 avril 2026
Réponse de Hays Travel - Petersfield
Dear valued customer, thank you for taking the time to leave a positive review. We are happy that you had a great experience in our branch and that we could help arrange your holiday.
Kind regards - Hays Travel Petersfield.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.