The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus
L'entreprise a répondu
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The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus
L'entreprise a répondu
I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Voir plus
L'entreprise a répondu
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Voir plus
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We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dolphin Centre, BH15 1SR, Poole, Royaume-Uni
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We went to pay for a booked cruise. While there, told Tom we had seen another cruise with Iglo Cruises. We prefer Hayes so asked Tom. We were able to book the cruise at a lower rate. Thanks Tom and Hays.

Réponse de Hays Travel - Poole
Friends book a cruise with you and asked us to come as well. The staff which we saw were so helpful making sure we were all together on the same floor and on the same meal settings.

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole
Great, friendly service. Wouldn't go anywhere else to book a holiday

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole
In short at initial meeting all questions/enquiries were answered.
I was happy to be told that I could contact Hays/George anytime within any further questions.
I have not travelled abroad for years ( before online booking) so feel at ease booking face to face. As where online I think I would be worried constantly ( holidays mean relaxation not stress)

Réponse de Hays Travel - Poole
Julie was very understanding of our needs and was very helpful in organising our cruise.

Réponse de Hays Travel - Poole
Each assistant we spoke to were very helpful nothing was too much trouble

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole
Steve was very welcoming and went above and beyond to enable 15 of us to go to Disneyland Paris. Thank you so much

Réponse de Hays Travel - Poole
Julie was understood our cruise requirements and completed our booking fully explaining all the steps thoroughly.

Réponse de Hays Travel - Poole
Staff are always friendle and helpful, especially Fiona in Poole. They do everything for you to book and prepare your document, hugely competetive rates price match online holiday shops.
Comfortable shops with lots of information

Réponse de Hays Travel - Poole
First class assistance and service
Would highly recommend

Réponse de Hays Travel - Poole
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