Hays Travel - Poole Avis 

1 240
TrustScore 5 sur 5

4,9

Dolphin Centre, BH15 1SR Poole, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 240)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Always very helpful

Always very helpful, keeping in me in touch of any change in my interery

23 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Very helpful staff

Agent very helpful- she couldn’t find exactly what we wanted and couldn’t get through to head office that day(a Saturday )However she got through on the Monday morning & as promised rang us with information. Subsequently we booked holiday.

20 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Found exactly what we wanted

Found exactly what we wanted, knowledgeable and provided options
Many thanks

29 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Vacation

Excellent service as usual. Very helpful staff,nothing to much trouble. Julie in the Poole branch lovely to deal with.

28 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Hayes travel Poole

We went to the Poole branch to enquire about a trip to Australia. The The young lady we spoke to, Hannah, was very knowledgeable and talked us through the options. She called someone and explained what we wanted and the price they came back with was very competitive. She then ran through the options and we decided to book our holiday through them . Overall an excellent experience and we will definitely use them again

8 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Highly recommended.

Very patient & helpful staff in both the Poole & Broadstone branches.

23 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Thanks to Hannah at Hays in Poole

Thanks to Hannah at Hays in Poole. A very patient travel agent. She managed to save me a considerable amount on a long haul & internal flights to Australia. A very simple process.

21 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Always an enjoyable experience

Always an enjoyable experience. Weve just booked a long haul holiday to New Zealand and everything has been taken care of very quickly. Very thorough and efficient. We’ve always used Hays and always will. Well done Julie!👏

20 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Skye was a wonderful young lady...very…

Skye was a wonderful young lady...very knowledgeable and friendly...she found just what we were looking for....the date of experience was 19th May.

20 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Steve looks after us so well

Steve looks after us so well. So easy to book our cruises with Hays Poole. They sort all the paperwork, insurance and print the boarding documents 👍🙂

20 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

My booking was easy and quick by…

My booking was easy and quick by George,staff are always there to help and made me feel at ease when booking my flight will always choose hays travel.

11 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Cannot fault the staff or service

We have always had great service from Hays in Poole. The staff are friendly and have great attention to detail, making sure your holiday plans are smooth. However, on this occasion I wanted to praise them for the help they gave us when we had to cancel our holiday unexpectedly. I went into the store and spoke to Steve, and he was so helpful in explaining the process we needed to go through, and what order to do things in, to claim back on our holiday insurance. He was thoughtful and kind at a very difficult time and thanks to him we have now successfully reclaimed all our costs. I just wanted to share how good Hays is, not just when things go well, but when things go wrong as well. We will definitely be booking every holiday with them in future!

8 mai 2026
Avis spontané
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

First class service.

The service provided by Julie is second to none. Working whilst at home in the evening; getting to the office early to make bookings by 8.30am; working during “days off “. She is a real credit to your brand.

28 avril 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Kaleici. Antalya old town

My husband and I spoke to a very helpful person., At Hayes travel in poole. Steven gave us some good advice. We were very happy ,and have booked our holiday.

6 mai 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

Noté 5 sur 5 étoiles

Had a Telephone call from Steve at…

Had a Telephone call from Steve at Poole Branch reminding me about the release of P & O’s new 2028 cruises, he then checked the prices of a couple of the cruises we chosen and called me back and he then took the booking for the cruise we’d decided on. Excellent service as always, many thanks, as always, to Steve at Poole Branch.

29 avril 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and your booking! :)

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