The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus
L'entreprise a répondu
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The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus
L'entreprise a répondu
I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Voir plus
L'entreprise a répondu
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Voir plus
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We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Dolphin Centre, BH15 1SR, Poole, Royaume-Uni
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Connor, who dealt with us was ever so helpful. He listened to our questions and did his utmost to answer all our queries.

Réponse de Hays Travel - Poole
Julie the holiday rep in poole was very helpful and informative on making our right choice of an upcoming cruise . Will definitely use Julie again when making a future cruise .

Réponse de Hays Travel - Poole
I popped in a few days before I booked my trip and was delt with by Stephen.He was very professional and I could tell he wanted me to have the trip that I wanted he cared it felt that way to me so only to happy to book with him .

Réponse de Hays Travel - Poole
Very pleasant, helpful wanted to get the best holiday for us.
Not rushed ,professional and excellent customer service

Réponse de Hays Travel - Poole
Went into Poole Branch and was greeted by Julie felt so at ease with her ,answered all my questions could tell she had many years of experience and so professional.Went home with information brochure included (rare these days) so I could chat to hubby and phoned Julie a couple of days later and booked our Cruise Hays Travel are so lucky to have her a brilliant member of the Hays Team

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole
Helpful staff at Poole branch when we booked. Great hotel & resort. Locals were very welcoming & friendly

Réponse de Hays Travel - Poole
I was a bit anxious about booking my airfares to Scotland. It's been a while since I've flown anywhere.George was calm and patient with me. He was very efficient. I would definitely use Hays Travel again for booking future holidays.

Réponse de Hays Travel - Poole
We had excellent service from Fiona in the Poole office. She made the booking process easily understandable with clear and concise communication.

Réponse de Hays Travel - Poole
Very efficient, knowledgeable service, as we've come to expect from Hay's. Will always come back.

Réponse de Hays Travel - Poole
Tom who we booked with is always the one we go to....realy knowledgeable and engaging in all aspects of holiday enquiries ...not at all pushy but helpful and friendly ....top bloke

Réponse de Hays Travel - Poole
julie was helpfull as always and is a pleasure to talk too.

Réponse de Hays Travel - Poole
Julie was excellent as are all the staff there. Julie managed to get us a better deal than what we thought we were going to get. Brilliant

Réponse de Hays Travel - Poole
Fiona your sales lady was extremely helpful with a lovely friendly manner

Réponse de Hays Travel - Poole
Kind and Helpful staff nothing is to much trouble.Would highly recommend Hays

Réponse de Hays Travel - Poole
Service by Tom was excellent and we felt very confident in our booking.

Réponse de Hays Travel - Poole

Réponse de Hays Travel - Poole
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