The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Voir plus
L'entreprise a répondu
We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Voir plus
L'entreprise a répondu
We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Dolphin Centre, BH15 1SR, Poole, Royaume-Uni
- 01202 672992
4,9
Excellent
1 k avis
Demande des avis aux clients
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Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
A friendly and professional team
We were impressed by the professionalism of the staff and in a friendly manner to the customer.
5 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
My agent was Connor in the poole office…
My agent was Connor in the poole office he was very helpful and polite. He helped me find the best deal and price. He should have a gold star for all his work.
6 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Fiona our agent was very helpful and…
Fiona our agent was very helpful and pleasant, despite there being a very a rude customer in the place at the time all the staff handled it well and were apologetic for his behaviour even though it was not there fault, all in all a great service as usual 5 ⭐️⭐️⭐️⭐️⭐️
8 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Steve was hugely helpful
Steve took lots of time to ensure we had the best holiday and cabins for us.
We will be back to book again
8 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Tom the deputy manager was excellent
Tom the deputy manager was excellent. he helped us with our booking, explained everything and we were not rushed. can't recommend him enough if you need help or advice.
7 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Great service from Hays Travel in Poole
I always book my holidays with Julie at Hays Travel in Poole. I wouldn't go anywhere else. On this occasion (and it has happened previously, as well) Julie booked my cruise out of her usual working hours. Nothing is too much trouble for her and she will go out of her way to help.
5 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
We were served by Fiona
We were served by Fiona. She knew her subject and was very helpful.
1 mars 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Excellent!
Excellent, we could not want for anything better. Professional, caring, funny and very knowable. We are very very pleased.
17 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
George was thorough
George was thorough , friendly , helpful, professional and achieved the best deal for myself & i can't thank him enough
I wouldn't book with anyone other than Hayes as my experience has always been perfect with them .
A big thankyou to George who was amazing
23 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Very helpful young lady
Very helpful young lady. Organised all our travel arrangements efficiently. Not rushed and happy to answer our many questions.
13 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Friendly and helpful
Very friendly staff and was very efficient. Perfect place to book a holiday or cruise
17 janvier 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
George was very helpful
George was very helpful. Very efficient .
Offered exactly what we wanted
.every thing was covered and explained clearly
Excellent.
20 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
We spoke with Fiona at Poole Hayes and…
We spoke with Fiona at Poole Hayes and she was very helpful, excellent customer service she listened to what we wanted in a cruise and found us exactly that.
19 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Friendly Service
Jodie who dealt with our enquiry, estimate and the holiday booking was both friendly and knowledgeable . We came away confident that we'd got exactly what we were looking for.
18 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
HAYS POOLE are a joy to work with
Conner and Jodie could have have been more helpful, especially as we were booking from abroad.
We find HAYS POOLE extremely competent and a joy to work with.
17 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
Gran Canaria
George and Julie helped choose our location and hotel in Gran Canaria.
They were knowledgeable, and our holiday was quickly booked with their expertise.
Can recommend Hays Travel in the Dolphin Centre Poole.
11 février 2026
Réponse de Hays Travel - Poole
Thank you for your kind comments and for booking with us :)
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