Hays Travel - Poole Avis 

1 240
TrustScore 5 sur 5

4,9

Dolphin Centre, BH15 1SR Poole, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The personal service that we receive. Julie at the Poole branch knows exactly what we like and will contact us direct if something comes up. She completes the relevant paperwork in relation to my medi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used Hays travel multiple times to book my holiday. I want to thank Fiona who has booked two of my holidays as the service received was outstanding. I will definitely look out for Fiona again... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We dealt with 2 of your stagf. Hannah who was very helpful and saught information for us We met Fiona the followimg day when went back to book the holiday. She was extremely knowlegable and gave u... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have used Hay's previously and so, as we considered taking a holiday, it was the first place to start. We sat with Steve, (Poole branch), who examined our criteria, gave us a number of options and... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(1 240)

117 661 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

As efficient and friendly as ever

This was the fourth time we've booked a cruise through Hays Travel in Poole and as usual they were very polite, helpful and efficient. We could've saved a few £ by going to one of the discount cruise websites, but you don't get the personal touch, chance to fully discuss the options etc., so we prefer to pay the little extra to ensure we get what we want.

17 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

I was seen straight away

I was seen straight away, greeted with a friendly smile and tone. Asked what I was looking for and within 20 mins…holiday booked

17 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Jody from your Poole branch has the…

Jody from your Poole branch has the Midas touch she deserves to go far in the industry- knowledge / powers of persuasion/ an super easy to converse with - a true super star

17 février 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Very helpful

Very helpful. Tried various companys that may have availability. Met our requirements. Gave us all information relevant to the holiday.

16 février 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

George the members of staff at Hays…

George the members of staff at Hays travel who I dealt with was brilliant even though I kept changing my mind and dates,even when I left and came back he was great picked where we left off and got the booking sorted!

1 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Very welcoming when we walked into the…

Very welcoming when we walked into the shop, the chap that spoke to us was excellent very helpful and trustworthy and went above and beyond. We ended up booking two holidays.😂

15 février 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Cruise booking

Explained everything clearly.
Showed us examples of what available.
Pleasant helpful manner.

12 février 2026
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Réponse de Hays Travel - Poole

Thank you for your kind comments :)

Noté 5 sur 5 étoiles

Holiday

Connor !
He sorted our trip for next year ,
Nothing was too much trouble, patient, polite,professional,
He definitely knew his job !
Thankyou

9 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Expert travel agents, with a personal touch.

We have had holidays a few times with Hays, and they never disapoint, I couldn't get to the shop and Connor took care of the whole holiday,he had great communication and expert knowledge. We booked a holiday that suited our needs, with ease and no stress. Thank you Connor.

3 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

It did everything well polite and…

It did everything well polite and informative about the holiday with a friendly atmosphere
Thank you

10 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Stress free booking …

Fantastic service straightforward booking to Iceland with friends.

Thank you !

9 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thankyou very much for your comments.

Noté 5 sur 5 étoiles

Hays is our go to.....

As always we come to Hays specifically to see Julie, whom we have dealt with for many years. She is brilliant, professional but friendly and goes out of her way to make sure you are happy with everything.

4 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 4 sur 5 étoiles

My advisor was Tom

My advisor was Tom, nice guy with a pleasant manner and most knowledgeable about menorca. both flights and hotac sorted in minutes. excellent service as usual

3 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Very friendly member of staff

Very friendly member of staff and also took the time to explain all the options I had.

4 février 2026
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Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Always helpful never rushed

Always helpful never rushed

27 janvier 2026
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Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

I was most impressed with Lydia who…

I was most impressed with Lydia who handled the booking on my behalf. She was very polite and efficient and l thought had an excellent phone manner when speaking to the Inghams representative during our discussions. All in all she did an excellent job.

3 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Recommended by family

Although I live miles from this branch it was recommended by family and I've used them twice now - friendly and helpful. Had one very successful trip last year and just booked my next and hoping for similar. I have rarely used a travel agent in the past preferring to do my own thing but for long haul with a complex itinerary it seems wise.

3 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

Noté 5 sur 5 étoiles

Excellent as usual from Hays in Poole

Excellent as usual from Hays in Poole
Very good service from Tom
I would recommend this branch to other people looking to book their holiday experience

3 février 2026
Logo de Hays Travel - Poole

Réponse de Hays Travel - Poole

Thank you so much for your kind comments and for booking with us :)

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