Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Voir plus
L'entreprise a répondu
Always made very welcome by all staff ,excellent knowledge of counties, locations,hotels finding the best deal Tilly is our go to person for booking holidays..
L'entreprise a répondu
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
344 Woodchurch Road, CH42 8PG, Prenton, Royaume-Uni
- 01516 084801
4,9
Excellent
662 avis
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This was a fabulous experience
This was a fabulous experience from walking through the door to walking out with a holiday.We were so impressed with Ella's determination to tick all our boxes that I went back the following day and booked another holiday.All of the staff were really knowledgeable and worked as a team.Well done Ella
30 octobre 2025
Réponse de Hays Travel - Prenton
Thank you so much for this lovely review. I'm so glad Ella managed to sort something out for you
It's always a pleasure to go into Hays…
It's always a pleasure to go into Hays travel in Prenton. Staff are always happy smiling and friendly. Tilly was a great help and booked the holiday we wanted with no problems. Thank You.
1 novembre 2025
Réponse de Hays Travel - Prenton
It's always lovely to see you both! :) Thank you for your kind review!
I’ve been coming into store for many…
I’ve been coming into store for many year’s, customer service is always second to none. Tilly and Kim always find us the perfect holiday!
27 octobre 2025
Réponse de Hays Travel - Prenton
Thanks for your lovely review
Good knowledgeable friendly staff
15 octobre 2025
Réponse de Hays Travel - Prenton
Thanks for the lovely review
All the staff are amazing very friendly…
All the staff are amazing very friendly and helpful nothing is to much trouble for them. Well done all of you.
15 octobre 2025
Réponse de Hays Travel - Prenton
Thanks for the lovely review
Tilly listen too what we wanted for our…
Tilly listen too what we wanted for our holiday .. she went thought every
19 octobre 2025
Réponse de Hays Travel - Prenton
Thanks for your lovely review
Kim at the Prenton branch went to great…
Kim at the Prenton branch went to great lengths to get us the best deal that met our needs. Nothing was too much trouble.
14 octobre 2025
Réponse de Hays Travel - Prenton
Thankyou for your kind review :)
Our agent Issy couldn't do enough for…
Our agent Issy couldn't do enough for us in booking our trip to the Maldives. She spent so much time looking for different hotels for our budget. Also Kim chipped in with more ideas for our trip. The girls always make us welcome which is why we will continue using Hays ( Prenton ) for many years to come
14 octobre 2025
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Mollie really patient and helpful.
12 octobre 2025
Réponse de Hays Travel - Prenton
Thank you for a lovely review
Ella was so helpful went that extra…
Ella was so helpful went that extra mile to help with booking our holiday.
10 octobre 2025
Réponse de Hays Travel - Prenton
Thanks for a lovely review
A very patent young lady…
A very patent young lady who didn't lose her temper while giving her time dealing with problems. Super*!
30 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for booking with me and leaving such a nice review! Mollie
I was immediately made comfortable and…
I was immediately made comfortable and allowed to give my needs and considerations, then once they were found to be acceptable,cheaper alternatives were explored. Maria was very well informed and was most helpful with my booking. Iwould not hesitate to book with her in the future.
30 septembre 2025
Réponse de Hays Travel - Prenton
Thank you so much for your kind words, it was a pleasure to get you booked on such an important trip! :) Maria
Winter sun,/fun
We, knew the resort and hotel we wished to book.
TIlly ,was very helpful in advising us on day we should go,as we were a little unsure.
She went through all the booking process explaining each step.
Asked us about extras, seating,carpark and fast track.
She booked them for us ,with patients as we can be undecided on things.
The staff at Hays in prenton are Professional ,friendly and very patient.
Professional and friendly is how we find the staff in prenton branch
29 septembre 2025
Réponse de Hays Travel - Prenton
This is a lovely review it's always lovely to see you both! :) We will pass this on to Tilly for you!
Réponse de Hays Travel - Prenton
thanks for a lovely review
I have said this before whenever I go…
I have said this before whenever I go into Hays travel the girls are so friendly. I went in to pay my January holiday and ended up booking another one for June with my fav (Tilly).
27 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review! :) We will pass your kind comment on to Tilly!
Réponse de Hays Travel - Prenton
Thank you for your kind review and for booking with us! :)
Mollie was excellent
Mollie was excellent. Quick. Efficient. Friendly and informative
13 septembre 2025
Réponse de Hays Travel - Prenton
Thankyou for your kind review John
The friendliness & helpfulness of all…
The friendliness & helpfulness of all the staff. Prompt action. Everything is printed out for you & emailed swiftly. 1st class service. Never go anywhere else.
6 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Excellent Customer service
The young lady and her colleagues helped me book my Fred Olsen cruise holiday. They were extremely polite and I enjoyed the booking process so much because of their cheerfulness and help. I can highly recommend it.
10 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Réponse de Hays Travel - Prenton
Thank you for your lovely review
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