Staff bend over backwards to help. You feel confident with their knowledge and reassured if you have any concerns. Most people say the holiday starts when you get the airport. Not in my opinion the ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The team in prenton were do I start! excellent staff, us being being consistent customers have always had excellent service Kim, Tilly, Maria, molly, sorry if I left any one out, they go above and be... Voir plus
L'entreprise a répondu
The team instore were brilliant got me the best price so helpful but Hayes are always good travelled with them numerous times will always be my destination to book a holiday. Don't waste your time... Voir plus
L'entreprise a répondu
Tilly was extremely helpful and patient, didn't rush us. Gave great advice. Understood what we were looking for and recognised we actually were doing the best thing by going back to the same place we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
344 Woodchurch Road, CH42 8PG, Prenton, Royaume-Uni
- 01516 084801
4,9
Excellent
666 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The friendliness & helpfulness of all…
The friendliness & helpfulness of all the staff. Prompt action. Everything is printed out for you & emailed swiftly. 1st class service. Never go anywhere else.
6 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Excellent Customer service
The young lady and her colleagues helped me book my Fred Olsen cruise holiday. They were extremely polite and I enjoyed the booking process so much because of their cheerfulness and help. I can highly recommend it.
10 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Réponse de Hays Travel - Prenton
Thank you for a lovely review
The service is received from ISABELLA …
The service is received from ISABELLA was excellent very professional and knowledgeable, and kept me informed all the way in the process of booking,
1 septembre 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Couldn’t fault the assistance we got to…
Couldn’t fault the assistance we got to help both choose the location and dates that we required it was made easy and stress free and our preferences were also taken into consideration, the staff were very attentive nothing was to much trouble.
24 août 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review
Fantastic all round service!
Maria has been a joy to deal with every time we’ve been in. She is not only very knowledgeable and helpful she is also so lovely, polite and always cheerful.
The other girls - Issy, Tilly, Kim are also so helpful and welcoming
Thank you all
Mick & Jo Slater
29 août 2025
Réponse de Hays Travel - Prenton
Thank you for your kind review
I always use this branch to book a…
I always use this branch to book a holiday because all the staff there go out of their way to help you and are very professional and it is always a pleasure to visit.
29 août 2025
Réponse de Hays Travel - Prenton
thank you for the lovely review
Happy place xx
Maria helped me book my holiday but everyone goes above and beyond to help you get the best holiday for you.I had a query about the hotel I chose and Maria emailed the hotel for me .I have been coming to the Prenton office for years now and I wouldn't book any else.
28 août 2025
Réponse de Hays Travel - Prenton
thank you for the lovely review
Lovely and relaxed setting
Lovely, relaxed atmosphere and the Girls were so polite and friendly
21 août 2025
Réponse de Hays Travel - Prenton
thank you for the lovely review
Réponse de Hays Travel - Prenton
Thank you for your kind review and for booking with us! :)
Kim was excellent,helping us to book…
Kim was excellent,helping us to book the cruise that we wanted so thank you to her,Izzy was very helpful on the phone when we had a question ,she got the answer we wanted so thank you to her as well,the staff in this branch are always helpful and go above and beyond to make sure you have every thing you need for you holiday.
17 août 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review! :)
NERJATilly the consultant was very…
Tilly the consultant was very information and looked to see what was best for us.
23 août 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review! :)
Réponse de Hays Travel - Prenton
Thank you for your kind review and for booking with us! :) Maria
Friendly helpful advice.
30 juillet 2025
Réponse de Hays Travel - Prenton
Thank you for your kind review. :)
Very helpful
Very helpful, got what we wanted and all the paper work, saves the hassle of doing it yourself. P
30 juillet 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review! Maria x
Réponse de Hays Travel - Prenton
Thank you for your lovely review I'm glad we got you sorted and hope you're looking forward to your trip! :)
Réponse de Hays Travel - Prenton
Thanks for your lovely review! :)
Very helpful and friendly
Very helpful and friendly. Took time and went through different options
.
1 août 2025
Réponse de Hays Travel - Prenton
Thank you for your lovely review and for booking with us! :)
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