We dealt with Zoe who welcomed us with a smile and a coffee. There was a great buzz in the travel agent’s and all the staff said hello and were very upbeat. Throughout the booking process we laughed a... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Great service from Sam , very professional and friendly member of staff. Booked holiday without any hassle and asked lots of questions all of which were answered. Recommend highly! Start your holiday... Voir plus
L'entreprise a répondu
Daisy, at Rayleigh Hays travel made booking our holiday a very easy and pleasant experience. She listened to our requests and sorted out our complete holiday. Daisy has a lovely manner and nothing was... Voir plus
L'entreprise a répondu
Walking into the Rayleigh shop we had very little idea of where we wanted to go on holiday. After a short while talking to David and discussing our preferences of what we would like for our holiday we... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
46 High Street, SS6 7EA, Rayleigh, Royaume-Uni
- 01268857283
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Donna was so good,we trust hays all the…
Donna was so good,we trust hays all the staff we have dealt with over the years have always come up excellent
7 juillet 2026
Réponse de Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday again and Thank you so much for coming back to Hays. We appreciate you booking with us and I hope you have a lovely holiday. Many Thanks Donna :)
Friendly and very helpful staff
Friendly and very helpful staff. Helen was amazing and found us the right holiday at short notice. Found the right deal. Fantastic customer service
5 juillet 2026
Réponse de Hays Travel - Rayleigh
Hi Jason and Sharon thanks so much for your kind review Kind regards Helen :)
Good as ever
Sam was as good as ever, listened to what we wanted and we came away with our ideal holiday booked.
5 juillet 2026
Réponse de Hays Travel - Rayleigh
Thank you for your 5 star review. We hope you have a lovely time.
Many Thanks Hays Travel Rayleigh :)
Brilliant service from David again at…
Brilliant service from David again at your Rayleigh branch. Three holidays booked with him now within a year
27 juin 2026
Réponse de Hays Travel - Rayleigh
Thank you for your 5 star review. We hope you have a lovely time.
Many Thanks Hays Travel Rayleigh :)
Staff extremely helpful and f
Staff extremely helpful and friendly, will recommend Hays to family and friends.
26 juin 2026
Réponse de Hays Travel - Rayleigh
Hi Dianne,
Thank you for your wonderful feedback! We are so pleased to hear that our team was helpful and friendly, and we appreciate you recommending us to others.
Kind Regards
Hays Travel
Lovely Zoe
Zoe, so absolutely helpful, nothing was too much trouble, explained it all to us, as this is our first cruise, with a party of 8.
First time using hays travel agents, wasn’t disappointed.
30 juin 2026
Réponse de Hays Travel - Rayleigh
Jackie
Thank you for your wonderful feedback! I am so pleased to hear that our team made your booking experience excellent, especially for your first cruise with a large party. We appreciate your kind words.
Zoe
Kind Regards
Hays Travel
Very friendly staff.managed to get…
Very friendly staff.managed to get exactly what we wanted
24 juin 2026
Réponse de Hays Travel - Rayleigh
Keri,
Thank you for your kind words! We are so pleased to hear that our staff were friendly and that you found exactly what you were looking for.
Kind Regards
Hays Travel
I found Sasha very helpful and patient
I found Sasha very helpful and patient, despite several phone calls with questions.
Really appreciated her help
Thank you
1 juillet 2026
Réponse de Hays Travel - Rayleigh
Thank you for your kind and positive review, many thanks Sasha :)
We booked what we were after.
We booked what we were after.
With as usual , the patience, understanding and helpfulness of all the staff, especially Zoe.
30 juin 2026
Réponse de Hays Travel - Rayleigh
Hi Ken,
I am so pleased to hear that our team provided such patient, understanding, and helpful service. Thank you for your kind words!
Zoe
Kind Regards
Hays Travel
Cruise
Sasha showed a choice of ships and dates and the cabin plan .
She advised which floors were best and took all the stress away
Always use Hays for our holiday bookings.
30 juin 2026
Réponse de Hays Travel - Rayleigh
thank you mum for my lovely review :)
Réponse de Hays Travel - Rayleigh
Thank you so much for your kind words! We are so pleased to hear you received such helpful service.
Kind Regards
Coryann
Hays Travel
SAM AT RAYLEIGH IS AMAZING SHE GOES UP…
SAM AT RAYLEIGH IS AMAZING SHE GOES UP AND BEYOND TO FIND WHAT YOUR LOOKING FOR.
16 juin 2026
Réponse de Hays Travel - Rayleigh
Mary Rainforth,
We are so glad to hear about your excellent experience with us. Thank you for your kind words!
Kind Regards
Hays Travel
Réponse de Hays Travel - Rayleigh
Susan,
We're so glad we could help! Thank you for your kind words.
Kind Regards
Hays Travel
Excellent customer service and…
Excellent customer service and invaluable advice when booking holidays!
20 juin 2026
Réponse de Hays Travel - Rayleigh
Hi Melanie,
We truly appreciate your kind words about our service and advice.
Kind Regards
Hays Travel
Réponse de Hays Travel - Rayleigh
Hi Dave,
We appreciate your kind words about our team. Thankyou!
Kind Regards
Hays Travel
Sam was very helpful.
24 juin 2026
Réponse de Hays Travel - Rayleigh
Sylvia Bentley,
Thank you for your kind words. We are so pleased we could assist you.
Kind Regards
Hays Travel
Sam has been so helpful in choosing our…
Sam has been so helpful in choosing our holiday.
All the staff are great in the Rayleigh branch.
11 juin 2026
Réponse de Hays Travel - Rayleigh
Diane Pooley,
We are so happy to hear our team provided excellent service and helped with your holiday!
Kind Regards
Hays Travel
Holiday Advise
I was given helpful holiday advise on the criteria that I had given.
I was treated with respect & kindness
My thanks to Donna
19 mai 2026
Réponse de Hays Travel - Rayleigh
Thank you for your 5 star review. It was a pleasure to book your holiday to Barcelona. I hope you have a lovely time.
Thanks Donna :)
Réponse de Hays Travel - Rayleigh
Thank you for your 5 star review. I hope you have a lovely holiday. Many Thanks Donna :)
Service you get in Branch is amazing
Service you get in Branch is amazing, just a little disappointed that they couldnt match the online price for the cruise I wanted to book. But still booked in branch as they where so nice.
16 juin 2026
Réponse de Hays Travel - Rayleigh
Thank you so much for your 5 star review and booking with us again.
Please let me know if you have any questions or queries at any time. Always here to help and I hope you have the most amazing cruise
Many Thanks Donna :)
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