We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct pa... Voir plus
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We have been using Hays travel since they opened in Redditch and have never been disappointed, Staff always so friendly and helpful Excellent shop
The two girls that organised and booked our holiday for October could not have done any more, both of them were brilliant! Bent over backwards to get the booking we wanted
L'entreprise a répondu
It was a last minute decision to go on holiday and the lovely ladies could not have been more helpful or obliging. Very friendly and professional, so much so that I have booked another holiday through... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
37 Evesham Walk, B97 4EX, Redditch, Royaume-Uni
- 01527907887
4,9
Excellent
871 avis
Demande des avis aux clients
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We have been using Hays travel since…
We have been using Hays travel since they opened in Redditch and have never been disappointed,
Staff always so friendly and helpful
Excellent shop
3 juillet 2026
Always friendly helpful service
10 juillet 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Amazing friendly team
The two girls that organised and booked our holiday for October could not have done any more, both of them were brilliant!
Bent over backwards to get the booking we wanted
29 juin 2026
Réponse de Hays Travel - Redditch
Thank you so much for your lovely review! It was an absolute pleasure helping you book your October holiday, and we're so pleased to hear you were happy with the service. Your kind words really mean a lot to us. We hope you have the most amazing time away, and if there's anything else you need before you travel, we're always here to help. Have a fantastic holiday!
Hayley & Caitlin
It was a last minute decision
It was a last minute decision to go on holiday and the lovely ladies could not have been more helpful or obliging. Very friendly and professional, so much so that I have booked another holiday through them for later this year.
21 juin 2026
Réponse de Hays Travel - Redditch
Thank you so much for your lovely review, Guy!
I'm so pleased I could help make your last minute holiday come together so smoothly. It was a pleasure finding the right trip for you, and I'm delighted you've already trusted us with another holiday later this year.
I hope you have an amazing time in Paphos, I'm sure you'll have a fantastic break! I look forward to helping you again when it's time for your next getaway.
Best wishes,
Lexie
Brilliant service again from Becky
Brilliant service again from Becky. So quick and reliable. Nothing is too much for her
4 juillet 2026
Réponse de Hays Travel - Redditch
Thank you so much, Kate, for your lovely review and kind words. We're delighted to hear you received brilliant service from Becky once again. We'll be sure to pass your wonderful feedback on to her.
Thank you for booking with us, and we hope you have a fantastic holiday in Gran Canaria. Have an amazing time, and we look forward to helping you again in the future!
All staff are very friendly and nothing…
All staff are very friendly and nothing is too much trouble
28 juin 2026
Professional helpful
Professional helpful, knowledgeable staff.
Lovely air conditioned office.
27 juin 2026
Once again
Once again, service to wish for,many thanks Jo, great Once more. See you soon.
2 juillet 2026
Réponse de Hays Travel - Redditch
Thank you so much for your wonderful review and for your continued loyalty it really does mean a lot to us.
We're delighted to hear you've once again received the service you've come to expect. We'll be sure to pass your lovely comments on to Jo, who will be thrilled to read them.
Thank you again for choosing us, and we look forward to seeing you again soon!
Called into Hayes travel regarding a…
Called into Hayes travel regarding a holiday I'd found the previous evening, I was greeted by a young woman named Georgia,,as an elderly 77 year old widower Georgia invited me to join her and made me feel really at ease ,she explained everything to me regarding my booking and was thoroughly very professional thanks Georgia, would recommend Hayes travel to all friends and anyone else looking for advice on looking for a holiday John mcsweeney
1 juillet 2026
Réponse de Hays Travel - Redditch
Thank you so much for your lovely review, John. It was a real pleasure meeting you and helping you book your holiday. I'm so pleased to hear that you felt comfortable and well looked after throughout the booking process. Your kind words and recommendation truly mean a lot to me. I hope you have a wonderful holiday, and if there's anything you need before you travel, please don't hesitate to pop in or get in touch. I look forward to seeing you again soon!
Georgia
Made life easy
23 juin 2026
Réponse de Hays Travel - Redditch
Thank you so much, Paul & Amanda, for your lovely review! We're delighted we could make life easy for you. We hope you both have a fantastic holiday in Majorca and enjoy every minute. Safe travels, and we look forward to seeing you again soon!
Staff are always helpful and go above…
Staff are always helpful and go above and beyond to help,
29 juin 2026
Réponse de Hays Travel - Redditch
Thank you, Susan, for taking the time to share your feedback. I'm so pleased we've been able to arrange something special for your birthday celebrations.
Hayley
Great friendly staff
Great friendly staff. Very helpful. Booked our holiday to Krakow for October. Great price and great hotel. Very pleased
30 juin 2026
Réponse de Hays Travel - Redditch
Thank you, Teresa. It was lovely to meet you both yesterday and get everything arranged for you.
I'm so pleased you're happy with the holiday chosen in Krakow! I hope you have a fantastic time and make some wonderful memories.
Have a great trip!
Hayley
Booking a package to New York
Walked in to enquire about a trip to New York for my daughters 18th Birthday. Hayley was extremely knowledgeable. She knew exactly what we wanted and provided all the info. We were so content with what she had put together that we booked it there and then. There was absolutely no pressure to do this however, we didn't feel any need for hanging around as we knew what we wanted.
27 juin 2026
Réponse de Hays Travel - Redditch
I’m so pleased I could help arrange everything for such a special celebration. It was a pleasure to be part of it. Thank you so much for your lovely feedback.
Hayley
An enjoyable experience
We have been using Hayes for many years and will always use them in the coming years. Although we had already researched hote, flights, etc Alexi was extremely professional in putting the correct package together for us.
Would highly recommend Hayes if you want a stress free and enjoyable way to book your holiday.
27 juin 2026
Réponse de Hays Travel - Redditch
Thank you, Stephen, for your kind feedback, repeat business, and loyalty to our branch. We really appreciate your continued support.
We were very impressed with Georgia in…
We were very impressed with Georgia in the Redditch branch. She was extremely helpful and sorted out our holiday efficiently and quickly.
Thank you
27 juin 2026
Réponse de Hays Travel - Redditch
Thank you for coming and booking with me, Derek, i am glad we a good option for you :)
Haley was awesome great in explaining…
Haley was awesome great in explaining everything to us.
20 juin 2026
Réponse de Hays Travel - Redditch
Thank you so much for your kind feedback! I wish you both an enjoyable stay in Mojacar :-)
Jo/Hays
Jo, the member of staff was so helpful, patient and knowledgeable. She went through everything with us to ensure we had the holiday we wanted.
12 juin 2026
Réponse de Hays Travel - Redditch
Thank you for your kind words & your continued loyalty- Jo :)
No complaints at all
As always we have no complaints about the Redditch Store very friendly and couldn’t do enough for us Jo was very efficient as always has been lovely staff work at this branch 😍😍
18 juin 2026
Réponse de Hays Travel - Redditch
Thank you Mr & Mrs Caswell for your lovely review & continued loyalty-Jo
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