Hayes Travel great experience spoke to a young lady called Rachel, She was great answered all my questions knew her stuff got my holiday booked & sorted thanks .
L'entreprise a répondu
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Excellent service at Hays Travel Rothwell! All the guys are friendly, super efficient! Couldn’t fault it! Charlotte sorted everything! Great team! Many thanks!
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Feeling of being a valued customer rather then a number, no pressure to accept or sign up on the day. Time spent talking through the options available was not rushed and thoroughly explained.
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Bronty served us she was very nice sorted everything out she fitted in well to say she was a stand in from another branch
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
3 Jail Yard Parade, LS26 0AF, Rothwell, Royaume-Uni
- 01138275441
4,9
Excellent
525 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Once again very helpful,friendly and…
Once again very helpful,friendly and always with a smile.Will always come back.Thankyou
8 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Hayes Travel great experience spoke to…
Hayes Travel great experience spoke to a young lady called Rachel, She was great answered all my questions knew her stuff got my holiday booked & sorted thanks .
8 août 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that you had such a great experience booking your holiday with us and that Rachel was able to assist you so effectively. We look forward to helping you again in the future!
Bronty served us she was very nice…
Bronty served us she was very nice sorted everything out she fitted in well to say she was a stand in from another branch
30 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that our colleague was very nice and sorted everything out for you. We appreciate you highlighting her excellent service.
Great service by Adam in Rothwell.
Great service by Adam in Rothwell.
First cruise booked and he explained everything and covered all our questions.
2 août 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that Adam provided such excellent service for your first cruise booking, explaining everything clearly and answering all your questions. We hope you have a fantastic trip!
Excellent service as always
Excellent service as always - wonderful friendly and helpful staff. We use Hays for all our travel arrangements
31 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive excellent service from our friendly and helpful staff. We truly appreciate you choosing us for all your travel arrangements.
Excellent service at Hays Travel…
Excellent service at Hays Travel Rothwell! All the guys are friendly, super efficient! Couldn’t fault it! Charlotte sorted everything! Great team! Many thanks!
29 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your wonderful review! We are absolutely thrilled to hear that you received such excellent service and found our team to be friendly and efficient. We truly appreciate your kind words.
Excellent service at hays Travel…
Excellent service at hays Travel Rothwell, as always.Charlotte was very helpful in helping choose my Holiday.
29 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your fantastic feedback! We are so pleased to hear that your experience was excellent and that your holiday was sorted perfectly.
Fab staff and holiday price.
18 juillet 2026
Réponse de Hays Travel - Rothwell
We're so happy to hear you enjoyed your holiday and our staff made it special. Thank you for your kind words!
Feeling of being a valued customer…
Feeling of being a valued customer rather then a number, no pressure to accept or sign up on the day.
Time spent talking through the options available was not rushed and thoroughly explained.
27 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful review! We are so pleased to hear that you felt valued and that our team took the time to thoroughly explain all your options without any pressure.
Rothwell branch …
Chris was very friendly and helpful and helped us pick the perfect holiday and took care of every little detail.
26 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that Chris looked after you and hope you have an amazing time on your trip.
Quick and easy to book the holiday
Quick and easy to book the holiday.
Staff member was very helpful with information which made it easy to decide on this holiday.
16 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback! We are so pleased to hear that booking your holiday was quick and easy, and that our team was helpful in assisting your decision.
Charlotte was very patient
Charlotte was very patient, she was by herself and explained everything,
23 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback of Charlotte! We always strive to provide excellent service.
Adam - First Class
Adam, was great as always! I’m currently abroad with friends and wanted to book a further trip with our new friends and Adam was efficient to sort this. This DID NOT disturb my holiday. We cannot recommend Hays Tracel enough!!
17 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your wonderful review! We are delighted to hear that we could efficiently sort out your trip and that it didn't disturb your holiday. We truly appreciate your recommendation!
Really good customer service
Really good customer service, got us a great holiday, at a very good price , not booked a cruise before and Holly was so good, giving us lots of information and advice.
15 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your lovely review! 😊
I'm so pleased I was able to help you find a great holiday at a great price. It was a pleasure assisting with your first cruise booking, and I'm glad the information and advice helped make the process easier and more exciting.
Adam was above and beyond helping us
Adam was above and beyond helping us. Very polite. Always book there.
15 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your lovely review! 😊
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback :)
Holly was very friendly and…
Holly was very friendly and knowledgeable. She was happy to find the best deal for us and was a pleasure to deal with thankyou.
11 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that we were able to find the best deal for you.
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback :)
Great Service
The member of staff was polite, and informative. She was able to answer all our questions and even looked at various options for us. The service was first class.
30 juin 2026
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback!
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