This is the second holiday I've booked through Adam at Hays Travel in Rothwell and once again, the service has been fantastic. He recently helped us book a trip to Madeira, having previously arranged... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I spoke to a lovely lady named Jane at Hayes Travel Rothwell she was great answered my questions,Holiday booked & sorted really quickly so efficient the staff at this Travel Agency brilliant thank you... Voir plus
L'entreprise a répondu
Adam you are a star, thank you for your help booking our cruise, great service and great advice from start to finish.
L'entreprise a répondu
The staff in this branch are amazing,all really friendly but especially Karen..she’s gone above and beyond finding me and my group the best holiday/price/deal. The patience,plus knowledge and unders... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
3 Jail Yard Parade, LS26 0AF, Rothwell, Royaume-Uni
- 01138275441
4,9
Excellent
538 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Quick and easy to book the holiday
Quick and easy to book the holiday.
Staff member was very helpful with information which made it easy to decide on this holiday.
16 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback! We are so pleased to hear that booking your holiday was quick and easy, and that our team was helpful in assisting your decision.
Charlotte was very patient
Charlotte was very patient, she was by herself and explained everything,
23 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback of Charlotte! We always strive to provide excellent service.
Adam - First Class
Adam, was great as always! I’m currently abroad with friends and wanted to book a further trip with our new friends and Adam was efficient to sort this. This DID NOT disturb my holiday. We cannot recommend Hays Tracel enough!!
17 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your wonderful review! We are delighted to hear that we could efficiently sort out your trip and that it didn't disturb your holiday. We truly appreciate your recommendation!
Really good customer service
Really good customer service, got us a great holiday, at a very good price , not booked a cruise before and Holly was so good, giving us lots of information and advice.
15 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your lovely review! 😊
I'm so pleased I was able to help you find a great holiday at a great price. It was a pleasure assisting with your first cruise booking, and I'm glad the information and advice helped make the process easier and more exciting.
Adam was above and beyond helping us
Adam was above and beyond helping us. Very polite. Always book there.
15 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you so much for your lovely review! 😊
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback :)
Holly was very friendly and…
Holly was very friendly and knowledgeable. She was happy to find the best deal for us and was a pleasure to deal with thankyou.
11 juillet 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience and that we were able to find the best deal for you.
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback :)
Great Service
The member of staff was polite, and informative. She was able to answer all our questions and even looked at various options for us. The service was first class.
30 juin 2026
Réponse de Hays Travel - Rothwell
Thank you for your lovely feedback!
Réponse de Hays Travel - Rothwell
Thank you for your wonderful review! We are so pleased to hear that you received such helpful assistance with your cruise booking. We hope you have a fantastic trip!
Karen was fantastic at helping me
Karen was fantastic at helping me
Make the choice of booking our cruise and was oozing
With her expertise advice , from now on il always pop into Hayes
Travel in Rothwell to book a holiday and never online again with other travel companies
27 juin 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful review! We are so pleased to hear you had such a positive experience. We look forward to assisting you with future travel plans.
Thanks to the staff at Hays Rothwell
Thanks to the staff at Hays Rothwell branch, in particular to Adam who was very patient and helped us decide on the best options for our holiday to take into account our preferences and needs.
20 juin 2026
Avis spontané
Réponse de Hays Travel - Rothwell
We're so pleased that Adam helped you find the perfect holiday, considering all your preferences. Thank you for your wonderful feedback!
Received excellent treatment from Adam
Received excellent treatment and Adam managed to get the holiday we wan and when we wanted
10 juin 2026
Réponse de Hays Travel - Rothwell
We are so pleased we could help you find your ideal holiday. Thank you for your kind words.
Great Service as always from Adam at…
Great Service as always from Adam at Rothwell branch 👏 thank you for looking after us 😀
12 juin 2026
Réponse de Hays Travel - Rothwell
We're so happy to hear you had a great experience! We appreciate your kind words.
Friendly and very helpfull
31 mai 2026
Réponse de Hays Travel - Rothwell
Thank you so much for taking the time to leave a lovely review!
Very well treated by Adam sorted…
Very well treated by Adam sorted everything out fr us thank u
31 mai 2026
Réponse de Hays Travel - Rothwell
Thank you so much for taking the time to leave such a lovely review!
Lady in branch was amazing.
31 mai 2026
Réponse de Hays Travel - Rothwell
Thanks so much for your lovely review! We’re so glad you had such a great experience in branch.
went in to enquire and ended up buying…
went in to enquire and ended up buying our first cruise. lots of good friendly advice and able to select much more in person than online
4 juin 2026
Réponse de Hays Travel - Rothwell
We are so pleased to hear you had such a positive experience booking your first cruise with us. We appreciate your kind words!
Fantastic Sales advisor Holly
Fantastic Sales advisor Holly, nothing was too much trouble for her , answering all our queries..she worked really hard with us and found us a holiday tailored to our specific needs, she explained everything to us and took all the pressure off for us
Thankyou Holly @Hayes
2 juin 2026
Réponse de Hays Travel - Rothwell
Thank you for your wonderful review! We are so pleased to hear that Holly was so helpful in finding your perfect holiday. We appreciate your kind words.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.