Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Voir plus
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Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Voir plus
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Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Voir plus
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Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Voir plus
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Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
32 Regent Street, PO37 7AA, Shanklin, Royaume-Uni
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Teresa was so kind and helpful, she listened to all of my requests and was nothing but amazing at getting the right flights for us

Réponse de Hays Travel - Shanklin

Réponse de Hays Travel - Shanklin
Knowledgeable and happy staff. Made the booking easy and enjoyable

Réponse de Hays Travel - Shanklin
Sarah in shanklin was very knowledgeable and helpful it was a pleasure to deal with her.

Réponse de Hays Travel - Shanklin
The staff are always helpful and welcoming also very knowlegable,nothing was too much trouble,you know you are in safe hands with an expert team,I always use then to book my holidays.

Réponse de Hays Travel - Shanklin
We dealt with a lovely lady called Teresa yesterday in Shanklin she was just a breath of fresh air, she knew what we were looking for and helped us pick a holiday for next year. We will definitely ask for her going forward. Thank you, great service!

Réponse de Hays Travel - Shanklin
I spoke to Donna in shanklin hays travel, she was very polite and informative nothing was to much.

Réponse de Hays Travel - Shanklin
Donna was very helpful when we were planning our honeymoon. Lots of usual information about different locations / options and an easy booking process.

Réponse de Hays Travel - Shanklin
We popped in to gather some information on a Nordic cruise. Nikki was really helpful and gave us everything we needed to know. We booked there and then. Fantastic service. I hadn't been into a travel agents for years but will definitely book through Hays again.

Réponse de Hays Travel - Shanklin
Excellent service. Sarah is always really helpful and knowledgeable.

Réponse de Hays Travel - Shanklin
Great customer service with a smile. Helped us pick the right holiday and identified the best time for us to visit. Explained everything and looked up anything we were unsure of. Overall a great experience.

Réponse de Hays Travel - Shanklin
Fantastic service as always with Sarah at hays travel shanklin Isle of Wight she has always been friendly and helpful she is an asset to the travel industry she’s also a very bubbly happy person.
Kind regards
Layton young

Réponse de Hays Travel - Shanklin
Popped into Hays travel shanklin.
Spoke to sarah in the hopes of going to sharm el-sheikh but the flights just didn't fit to what we wanted so she looked for other places & found Tunisia the flights was exactly what we wanted & perfect hotel.
We always get excellent friendly service from all the staff there & sarah has so much patience with us.

Réponse de Hays Travel - Shanklin
Great service as usual with Sarah at shanklin branch

Réponse de Hays Travel - Shanklin
I was seen by Theresa who was very knowledgable and friendly and gave me all the infomation that I needed. Also helped me out with ideas for a future holiday.

Réponse de Hays Travel - Shanklin
Sarah was very helpful searching options when my chosen holiday was not available.

Réponse de Hays Travel - Shanklin
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