Always greeted with a friendly hello by the staff upon entering the shop. I always know which holiday I intend to buy, but the helpfulness and expertise provided make the whole process enjoyable (e... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Once again the amazing ladies at shanklin branch were great. They took their time and found me the best deal for my holiday, checking flights, times and accommodation until they found exactly what I w... Voir plus
L'entreprise a répondu
Staff friendly and really helpful. Explained all i needed too know, checked if anything could be cheaper if I moved days about. And ensured that I could ask anything before I left for my trip. The sta... Voir plus
L'entreprise a répondu
Sarah went over and above when we booked our cruise. She just didn't give up finding what we wanted in our special dates. Sorted out our travel insurance for us too.We are so pleased to be going on a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
32 Regent Street, PO37 7AA, Shanklin, Royaume-Uni
- 01983 866266
5,0
Excellent
675 avis
Demande des avis aux clients
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Professional and great service
Professional and great service. Couldn't have been more helpful. Teresa was amazing and took time to ensure we had the right holiday.
10 septembre 2025
Réponse de Hays Travel - Shanklin
Thank you for your kind review. It was lovely to meet you both and I'm sure you'll really enjoy your special holiday
Excellent customer service- that you…
Excellent customer service- that you for the care and attention and tenacity to get us a holiday xx
7 septembre 2025
Réponse de Hays Travel - Shanklin
Thankyou for coming to see us, really pleased we found you the perfect holiday and hope you have a great time
Attention to detail and accuracy
Donna was very attentive to my requirements and explored the possible options for my birthday weekend break. She was careful to detail the schedule and give advice. I appreciated the time and courtesy to assist my holiday plans.
4 septembre 2025
Réponse de Hays Travel - Shanklin
Thank you for your kind comments Mr Clarke
Great staff at this store.
Excellent staff throughout this store and wouldn’t use anyone else, give them a pay rise as they deserve it and work very hard to accommodate your holiday needs.
28 août 2025
Réponse de Hays Travel - Shanklin
Thank you Mr Hamill , it's always a pleasure booking your holidays
staff were courteous & helpful
staff were courteous & helpful. took time to explore different options and explaining what they are
29 août 2025
Réponse de Hays Travel - Shanklin
Thank you for taking the time to leave a review. I'm so pleased we managed to get you booked
The girls were very happy and helpfull
20 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your kind comments
Was able to book the Cruise I wanted
Was able to book the Cruise I wanted, lots of help with the details especially choice of Cabin and which fare ,works for me .Along with Teresas personal knowledge that raised my confidence in my choices.
Another really happy experience at Hays.
29 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your review. It was a pleasure to get this booked for you
Always ready to help and talk threw…
Always ready to help and talk threw options to make a holiday just what you want
21 août 2025
Réponse de Hays Travel - Shanklin
Thank you for booking with us, it's always lovely to see you
Réponse de Hays Travel - Shanklin
Thank you for your kind review. It was my pleasure to help you find your perfect holiday
very helpful and gave good…
very helpful and gave good recommendations and advice on destinations
19 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your lovely review and booking with me, It was a pleasure to get this trip booked for you. Kindest regards, Sarah
At Hays in Shanklin they are Always…
At Hays in Shanklin they are Always friendly ,helpful and even if we ask silly questions they always get us what we like in a holiday.
19 août 2025
Réponse de Hays Travel - Shanklin
Thankyou for your kind review, it was a pleasure to book this for you
Teresa Humphrey took charge of our…
Teresa Humphrey took charge of our booking and made the process as easy as pie and so took a weight off us , so we are pleased to say everything went well and we are now looking forward to our holiday.
16 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your review. It was lovely to meet you and arrange your holiday
Teresa was very helpful
Teresa was very helpful and nothing was too much trouble. We would definitely go to Teresa when booking for our next holiday.
9 août 2025
Réponse de Hays Travel - Shanklin
Thank you for taking the time to leave a review. It was a pleasure to meet you and arrange this trip for you
Réponse de Hays Travel - Shanklin
Thank you for your lovely review, it was a pleasure to book this for you. Teresa :)
Spain
The member of staff Nikki was so helpful and we are so happy with the holiday she chose with us..
13 août 2025
Réponse de Hays Travel - Shanklin
Thanks for your kind review Laura, it was a pleasure to get this booked for you all xx
Donna was fantastic!!
Donna was fantastic!!! We just booked our first cruise and Donna gave us all the information we needed, booked the best cruise for us, really listened to what we wanted and made this a great experience. Thank you, Donna
11 août 2025
Réponse de Hays Travel - Shanklin
Ahhh, thank you Jennifer , it was a pleasure booking your special birthday cruise.
kind regards
Donna
We went into Hays not really intending…
We went into Hays not really intending to book our river cruise that day but to get information . Nikki was so very helpful and 90mins later all our questions answered so we booked there and then . Excellent service .
10 août 2025
Réponse de Hays Travel - Shanklin
Thankyou for your kind review, It was my pleasure to get this booked for you x
An easy and enjoyable experience
Donna made the whole booking easy, clear and gave great advice.
3 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your kind review, it was a pleasure to get you booked.
As always very helpful Donna looked…
As always very helpful Donna looked after our needs with patiently and professionally and explained it all to us
Thank you very much
3 août 2025
Réponse de Hays Travel - Shanklin
Thank you for your kind review. It was a pleasure to look after you. Kind regards, Donna
Réponse de Hays Travel - Shanklin
Thank you for your kind review, it was a pleasure to get you booked
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