Well what can I say Lorna from Shipley branch as gone above and beyond like she always does not just for myself but others as well, she is warm and welcoming and trys her best to find you the right ho... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Always an exceptional service from all staff. Special thanks to Shannon for organising our latest booking, she goes above and beyond.
Lorna the agent was extremely efficient and friendly. She helped us to choose an hotel close to attractions in Prague for our 3 night stay. She also gave good advice and printed out our documents i... Voir plus
L'entreprise a répondu
Its always easy to book a holiday with Hayes Shipley as Lorna is so helpful and knowledgable, she reducuces the stress associated with the booking process. She also goes the extra yards to ensure you... Voir plus
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À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
5 Market Square, BD18 3QB, Shipley, Royaume-Uni
- 01274 965962
4,9
Excellent
763 avis
Demande des avis aux clients
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Fabulous Shipley branch
Fabulous Shipley branch - Lorna dealt with us really quick and efficient - and checked all deals and flight times until we were happy
28 septembre 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you. Hope you both have the best time - Lorna xx
First class all the way
First class all the way , friendly , polite , confidence inspiring , all questions answered , will def book with hays travel next holiday booking !
23 septembre 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :)
Perfect service
I was made to feel welcome. Nothing was too much trouble - even when I kept changing my mind. Lorna was great and kept in touch throughout the process.
20 septembre 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
Shaun the agent was great
Shaun the agent was great, he had personal experience of the holiday we booked, great knowledge, listened to what we wanted, will book with hays travel again. Thank you
22 septembre 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback it was a pleasure to get your holiday booked for you :)
Staff member Shannon is excellent
Staff member Shannon is excellent. Knowledgeable, efficient, courteous and friendly.Nothing is too much
to ask.A credit to the company.
10 septembre 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Shannon :)
Réponse de Hays Travel - Shipley
Thank you so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna
First time cruisers , needn’t have worried ……..
Came to book a cruise with my sister. Our first one and I’m scared of the thought of being ‘at sea’
Shannon dealt with us at the Shipley branch - she was brilliant
Answered all our questions. Talked us through every step and was so informative she put us right at ease
7 septembre 2025
Réponse de Hays Travel - Shipley
Thank you for your feedback Many Thanks Shannon :)
Lovely and friendly whilst booking…
Lovely and friendly whilst booking can’t complaint about anything, Lorna helped us find the right hotel for us, very happy.
5 septembre 2025
Réponse de Hays Travel - Shipley
Thankyou so much for your feedback, it was a pleasure to get your holiday booked for you :) - Lorna x
He was Really helpful and friendly got…
He was Really helpful and friendly got the best deal he could and didn't rush the service
2 septembre 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback Ruth :)
Courtney was brilliant
Courtney was brilliant. I had a number of questions relating to two completely different holidays which she resolved. She remained unflappable and calm whilst there was a total IT outage
30 août 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback :) - Courtney
The advisor Shannon cannot do enough…
The advisor Shannon cannot do enough for you goes above and beyond
31 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Shannon :)
Added value of the travel agent
Dealing with Hays reminds me of the added value a trusted travel agent brings to the whole process of travelling abroad. Not only beating the price found online but having your back at home and bringing friendly and knowledgeable advice to the table. All the staff at the Shipley branch have been so helpful and all our holidays have been fantastic in part due to that help and support. Thank you
20 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Shannon :)
Hays at shipley brilliant staff
Had a problem with hotel we booked and they sorted a new one for us
29 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Lorna :)
Alyssum was very helpful and plsent…
Alyssum was very helpful and plsent young lady who dealt with our booking. We had made a mistake with the date of the flight which was corrected.
28 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feedback Many Thanks Courtney :)
Always use hays and always happy with…
Always use hays and always happy with the service.
Good and professional.
26 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feedback Many Thanks Courtney :)
I wanted to get away for a break i want…
I wanted to get away for a break i want to go to bridlington lorna rang them. And she put on hold be she keeped looking and she found one for Blackpool witch sounded really nice so I went for Blackpool.
23 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Lorna :)
Lorna was extremely helpful and…
Lorna was extremely helpful and efficient and was able to find us what we wanted and answer all our enquiries
22 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Lorna :)
Excellent service as always
13 août 2025
Réponse de Hays Travel - Shipley
Thank you for your feed back Many Thanks Lorna :)
Excellent service from Courtney in…
Excellent service from Courtney in branch went above and beyond are expectations. If we want to build our own package again we would definitely go to Courtney at hayes travel shipley
19 août 2025
Réponse de Hays Travel - Shipley
Glad you had a lovely experience in the Shipley store and with myself. Thank you for your feedback Many Thanks Courtney :)
Excellent customer service
Booked with Shaun as always he was polite professional and remember what we need from booking are last holiday with him, cannot fault his customer service he is a credit to your company.
7 août 2025
Réponse de Hays Travel - Shipley
Thank you so much for your feedback -Shaun :)
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