Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
L'entreprise a répondu
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Voir plus
L'entreprise a répondu
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Voir plus
L'entreprise a répondu
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Above Bar Street, SO14 7FG, Southampton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Réponse de Hays Travel - Southampton
Stephen always helpful and recommended very good Hotels and holidays

Réponse de Hays Travel - Southampton
Excellent service again from Stephen. He sorted out our change of cruise. Lovely team at Above Bar, Southampton.

Réponse de Hays Travel - Southampton
I always book my holidays through Hays. The staff are always so helpful in making sure that the holiday looks just right for me and Stephen in particular so knowledgeable about the different resorts.

Réponse de Hays Travel - Southampton
The ladies in the Southampton branch was so helpful and accommodating we will definitely be using them again
Nothing was to much trouble thank you.

Réponse de Hays Travel - Southampton
The staff were very helpful when booking my holiday and recommended the hotel that I would be staying at having used it themselves. They were correct as it was a really lovely one. I would have given 5 stars but I have been inundated with e-mails since then from TUI, but I would still book from them if I saw something that I like.

Réponse de Hays Travel - Southampton
Everyone in the Hays Travel shop in Southampton are so friendly, helpful and knowledgeable. I like to thank Selina for booking my next holiday and Bethany for sorting out the currency for me. All the girls, Stephen and Bryan are a credit to Hays Travel. Thank you all so much for all your help.

Réponse de Hays Travel - Southampton
was very helpful. explained everything and made sure i was happy. thank you

Réponse de Hays Travel - Southampton
My wife and I had chosen a particular cruise but were uncertain as to which cabin area to choose and how to be certain this best suited our needs & requirements. We always use 'Hays' and have never had occasion to be disappointed with their guidance and advice - thank you so much for all your help, again, Selina.

Réponse de Hays Travel - Southampton
Excellent operative Steven in Southampton. Was thorough and spent time on difficult booking.

Réponse de Hays Travel - Southampton
Very helpful in sorting out the booking. Prompt, knowledgeable service.

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton
Always helpful at Hays Travel. I never use any other travel agents

Réponse de Hays Travel - Southampton
Travel advisors at Hays are brilliant. They understand precisely what the customer is after and provide excellent expertise. I’ve even contacted them when in difficulty away on holiday and they responded brilliantly to resolve the issue.
I’m a frequent traveller and have total confidence in Hays.

Réponse de Hays Travel - Southampton
Hadn't decided on a destination for our holiday. Selina was extremely helpful & we have now booked for a week at Lake Garda which looks lovely.

Réponse de Hays Travel - Southampton
My holidays are booked with all that we wanted wright down to the small details for what we ask for also I have your app working thanks to the professional staff you employ at your company very impressive 👏

Réponse de Hays Travel - Southampton
All the agents I spoke to were very helpful and always came back to me quickly with any requested information, nothing was too much trouble. Despite Trump's attempt to ruin our dream holiday, the team found us a fantastic alternative away from the middle east troubles.

Réponse de Hays Travel - Southampton
Always very pleasant and helpful booked about 8 holidays with Hayes now thought we might get some reward/discount. Never book anywhere else ok

Réponse de Hays Travel - Southampton
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.