Hays Travel - Southampton Avis 

653
TrustScore 5 sur 5

4,9

91 Above Bar Street, SO14 7FG Southampton, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorte... Voir plus

Noté 5 sur 5 étoiles

Always book with hays travel they are all exceptional workers that go out of they way to help Bethany in southampton branch has been a complete star this weekend helping me book a lovely surprise... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 91 Above Bar Street, SO14 7FG, Southampton, Royaume-Uni

  • 023 8063 2403

4,9

Excellent

TrustScore 5 sur 5

653 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(653)

122 875 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Phoned Hays travel up to book a holiday…

Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorted the voucher out... thankyou Salina!

19 août 2026
Noté 5 sur 5 étoiles

Spoke to Selina very efficient met all…

Spoke to Selina very efficient met all the criteria I required very pleased

18 août 2026
Logo de Hays Travel - Southampton

Réponse de Hays Travel - Southampton

Thank you for your wonderful review! We are so pleased to hear that our team member was efficient and met all your requirements. We appreciate your kind words. - Selina

Noté 5 sur 5 étoiles

Zoe is amazing at Southampton branch

Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and forth, changing our minds, looking at different ships etc. Zoe was genuinely smiley, and helpful throughout. We left after booking our first cruise, not because of pressure or sales tactics, just amazing customer service and advice. Thank you Zoe.

16 août 2026
Avis spontané
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Réponse de Hays Travel - Southampton

Thanks so much for your great review, I am so pleased we could this booked for you - Zoe

Noté 5 sur 5 étoiles

Very polite and friendly Staff

Very polite and friendly Staff. Very quick to find and book exactly what we wanted

16 août 2026
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Réponse de Hays Travel - Southampton

Thank you for your kind review, and thanks for booking with us - Selina

Noté 5 sur 5 étoiles

Always book with hays travel they are…

Always book with hays travel they are all exceptional workers that go out of they way to help
Bethany in southampton branch has been a complete star this weekend helping me book a lovely surprise for my grandaughters at xmas and helping me sort out holiday money and holiday card for my Turkey holiday in a couple of weeks absolute star 🌟

16 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your kind words! It was a pleasure helping you, and I’m so glad I could make your plans a little easier. Have an amazing time in Turkey! ✈️- Bethany

Noté 5 sur 5 étoiles

Went in just to enquire about a cruise…

Went in just to enquire about a cruise to the fjords.
We spoke to Bethany who was super helpful and very
Knowledgable.she listened to all our questions and came up with all the answers.We were so impressed that we booked the cruise on that day for next year.

15 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your lovely review! I’m so pleased I could help you find the perfect cruise. I hope you have an amazing time exploring the fjords next year! 🚢✨- Bethany

Noté 5 sur 5 étoiles

Great service as always ,

Great service as always ,
Selina was very helpful

15 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your wonderful review! We are delighted to hear that you consistently receive great service and appreciate your kind words.- Selina

Noté 5 sur 5 étoiles

Savannah was amazing from start to…

Savannah was amazing from start to finish she found us the holiday we where looking for customer service was 10/10 everything is all sorted for us amazing and big smile on all our faces

14 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your kind review, so pleased we could get this booked for you - Savannah

Noté 5 sur 5 étoiles

Can't thank Hay,s travel enough.

Can't thank Hay,s travel enough.
Especially Bethany who delt with my booking ,to collecting boarding pass,
Nothing is to much trouble when sorting my needs, due to me having a hidden disability,
Care was taken to listen to my requirements and sort all the questions asked.
As to finding a Holiday its easy, no stress of searching, every thing I wanted or seeking was considered.
Came out happy with another wonderful trip booked , and believe me I dont make it easy, wanted to seek information on a few choices.
But never a problem, Hays always strive to find you ,your perfect break.
Thank you yet again .

12 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your lovely review! 💙 We’re delighted Bethany could make everything easy and stress-free for you. It’s wonderful to hear you’re happy with your holiday, and we really appreciate your continued trust in Hays Travel. Have an amazing trip! ✈️☀️

Noté 5 sur 5 étoiles

Bethany is always pleasant to deal…

Bethany is always pleasant to deal with. Very helpful
(Southampton Branch)

8 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your kind words! I really appreciate the lovely feedback. It’s always a pleasure to help, and I’m glad you’ve had such a positive experience with Bethany :)

Noté 5 sur 5 étoiles

Steven and Savannah

Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

11 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your review! It was great to speak to you and I am so happy we could make this as easy as possible :) - Savannah

Noté 5 sur 5 étoiles

All of the Staff are so helpful.

All of the Staff are so helpful. This time we had Stephen helping us find a holiday.

10 août 2026
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Réponse de Hays Travel - Southampton

Thank you for your lovely review, it was a pleasure getting the trip sorted for you. Stephen 😀

Noté 5 sur 5 étoiles

Savannah done a great job in finding me…

Savannah done a great job in finding me return flights for Alicante and went out of her way to help

9 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for this review! It is always great to organise your next adventure! :) - Savannah

Noté 5 sur 5 étoiles

All staff very helpful and answered all…

All staff very helpful and answered all questions. Glad we chose to book through Hay's.

1 août 2026
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Réponse de Hays Travel - Southampton

Thank you so much for your kind review, it was a pleasure getting your holiday booked. Jessica 😀

Noté 5 sur 5 étoiles

agent steven so helpful and having been…

agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

8 août 2026
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Réponse de Hays Travel - Southampton

It was an absolute pleasure getting your cruise booked for you and I thank you for your great review. Thank you. Stephen 😀

Noté 5 sur 5 étoiles

very friendly and helpful young lady on…

very friendly and helpful young lady on the desk.

31 juillet 2026
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Réponse de Hays Travel - Southampton

Hi Kevin - Thank you so much for your kind review! It was great to get this booked for you :) We appreciate you coming back to us - Zoe

Noté 5 sur 5 étoiles

Bethany was very good and very helpful…

Bethany was very good and very helpful she took us all through the booking process and explained everything to us as this was the first time that we have book a cruise she was good thank you Bethany.

3 août 2026
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Réponse de Hays Travel - Southampton

Thank you for your wonderful feedback! We are so pleased to hear that your experience was so positive, especially as this was your first cruise booking. We appreciate your kind words and look forward to assisting you with future travels. - Bethany :)

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