Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Voir plus
L'entreprise a répondu
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Voir plus
L'entreprise a répondu
Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorte... Voir plus
Always book with hays travel they are all exceptional workers that go out of they way to help Bethany in southampton branch has been a complete star this weekend helping me book a lovely surprise... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Above Bar Street, SO14 7FG, Southampton, Royaume-Uni
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Phoned Hays travel up to book a holiday as we had a £400 voucher and the website wouldn't let us use it......spoke to Salina in Southampton who was superb......she booked the holiday for us and sorted the voucher out... thankyou Salina!
Spoke to Selina very efficient met all the criteria I required very pleased

Réponse de Hays Travel - Southampton
Steve was very informative and explained everything clearly

Réponse de Hays Travel - Southampton
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and forth, changing our minds, looking at different ships etc. Zoe was genuinely smiley, and helpful throughout. We left after booking our first cruise, not because of pressure or sales tactics, just amazing customer service and advice. Thank you Zoe.

Réponse de Hays Travel - Southampton
Very polite and friendly Staff. Very quick to find and book exactly what we wanted

Réponse de Hays Travel - Southampton
Always book with hays travel they are all exceptional workers that go out of they way to help
Bethany in southampton branch has been a complete star this weekend helping me book a lovely surprise for my grandaughters at xmas and helping me sort out holiday money and holiday card for my Turkey holiday in a couple of weeks absolute star 🌟

Réponse de Hays Travel - Southampton
Went in just to enquire about a cruise to the fjords.
We spoke to Bethany who was super helpful and very
Knowledgable.she listened to all our questions and came up with all the answers.We were so impressed that we booked the cruise on that day for next year.

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton
Savannah was amazing from start to finish she found us the holiday we where looking for customer service was 10/10 everything is all sorted for us amazing and big smile on all our faces

Réponse de Hays Travel - Southampton
Can't thank Hay,s travel enough.
Especially Bethany who delt with my booking ,to collecting boarding pass,
Nothing is to much trouble when sorting my needs, due to me having a hidden disability,
Care was taken to listen to my requirements and sort all the questions asked.
As to finding a Holiday its easy, no stress of searching, every thing I wanted or seeking was considered.
Came out happy with another wonderful trip booked , and believe me I dont make it easy, wanted to seek information on a few choices.
But never a problem, Hays always strive to find you ,your perfect break.
Thank you yet again .

Réponse de Hays Travel - Southampton
Bethany is always pleasant to deal with. Very helpful
(Southampton Branch)

Réponse de Hays Travel - Southampton
Steven and Savannah were both very professional and helpful. They gave great advice as to what to expect and where would be the best cabins especially as I am a first time cruiser

Réponse de Hays Travel - Southampton
All our questions were answered and were offered a good value holiday.

Réponse de Hays Travel - Southampton
All of the Staff are so helpful. This time we had Stephen helping us find a holiday.

Réponse de Hays Travel - Southampton
Savannah done a great job in finding me return flights for Alicante and went out of her way to help

Réponse de Hays Travel - Southampton
All staff very helpful and answered all questions. Glad we chose to book through Hay's.

Réponse de Hays Travel - Southampton
agent steven so helpful and having been on many cruises so knowlegable , nothing seem to much trouble and we will be booking again ,this is first time to

Réponse de Hays Travel - Southampton
very friendly and helpful young lady on the desk.

Réponse de Hays Travel - Southampton
Bethany was very good and very helpful she took us all through the booking process and explained everything to us as this was the first time that we have book a cruise she was good thank you Bethany.

Réponse de Hays Travel - Southampton
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.