Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
L'entreprise a répondu
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Our agent Zoe was very helpful, kind, informative,but most of all pro active. Suggesting things we hadn't thought of and trying to provide us with any extras she could.
L'entreprise a répondu
Went to Southampton branch today with loads of questions, thinking of booking a Cruise. We spoke to Zoe who was amazing, helpful, patient and very knowledgeable. As you can imagine we were back and fo... Voir plus
L'entreprise a répondu
Can't thank Hay,s travel enough. Especially Bethany who delt with my booking ,to collecting boarding pass, Nothing is to much trouble when sorting my needs, due to me having a hidden disabilit... Voir plus
L'entreprise a répondu
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so m... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
91 Above Bar Street, SO14 7FG, Southampton, Royaume-Uni
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Seamless process for booking my holiday. Friendly and knowledgeable staff Highly recommended

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton
Staff are always helpful and happy . The shop very clean and tidy . Staff always smart. Nothing to much trouble .

Réponse de Hays Travel - Southampton
Very helpful and welcoming, was able to give us everything we were looking for our upcoming holiday,

Réponse de Hays Travel - Southampton
The Hays travel staff in Southampton branch are so helpful and knowledgable and make the experience very relaxing & enjoyable.

Réponse de Hays Travel - Southampton
The helpful staff and patience in booking our break, returning to Jersey for our Golden Wedding anniversary 50 years after spending our honeymoon on the island. Bethany was very efficient and professional and an absolute pleasure to deal with thank you

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton
Southampton Hays travel. Visited the travel shop and as usual Selina was very helpful and professional in guiding and booking our next holiday . Always a good experience no stress everything taken care of for us. Thank you.

Réponse de Hays Travel - Southampton
We managed to speak to Selina, who booked our last Disney Cruise. It was quick, easy & straightforward. Considering it's the same party as last year, the Disney Cruise Line booking recognised us, so made everything flow nicely. Selina is polite & extremely helpful.

Réponse de Hays Travel - Southampton
Zoe was very friendly, helpful and professional with our booking. Very pleased with whole booking process which went smoothly with all queries answered. Very happy with our service.

Réponse de Hays Travel - Southampton
Friendly, helpful and professional staff in Southampton Travel Agent office.
Selina the Manager was extremely approachable and patient, nothing was too much trouble for her.
Would recommend Hays Travel

Réponse de Hays Travel - Southampton
All the girls in that day were so helpful, manage to sort out are problem

Réponse de Hays Travel - Southampton

Réponse de Hays Travel - Southampton
We had a couple of complications with our cruise booking, but Stephen at Southampton Hayes sorted them for us, nothing was too much trouble, he was very patient and got the best possible outcome.

Réponse de Hays Travel - Southampton
The staff are all very friendly and helpful and knowledgeable. They go out of their way to get you the best price/holiday.
Stephen goes above and beyond to get the holiday you want, he never lets us down.
The booking process is always easy, they do it for you

Réponse de Hays Travel - Southampton
Stephen the assistant manager was extremely helpful and patient with us

Réponse de Hays Travel - Southampton
Savannah at Hays in Southampton helpful, service from here along with Bethany is great 😊

Réponse de Hays Travel - Southampton
The Agent was so helpful and she made it so easy we went through what I wanted and found me the best deal I could not fault her

Réponse de Hays Travel - Southampton
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