Hays Travel - Southend Avis 

1 347
TrustScore 5 sur 5

4,9

63 High Street, SS1 1JN Southend, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Amy was welcoming, friendly and very knowledgeable. We booked our honeymoon after giving her some ideas of what we wanted, then flipped it on its head and booked a different holiday to originally plan... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone available in the Southend office was invested in finding the right trip for us. The outcome was exceptional in that we got exactly what and where we wanted but even better they found a discou... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 63 High Street, SS1 1JN, Southend, Royaume-Uni

  • 01702662799

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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4,9

Tous les avis

(1 347)

117 661 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Really lovely lady who helped us book…

Really lovely lady who helped us book our holiday. I believe her name was Anna in the Southend on sea branch. Very helpful, funny and easy to book with. Had we had someone else we may not of booked then and there.
Thank you, Anna.

29 mars 2026
Logo de Hays Travel - Southend

Réponse de Hays Travel - Southend

We're so happy to hear that you had such a positive booking experience! It's great to know that our team member was so helpful and made the process easy and enjoyable for you. Thank you for your kind words!

Kind regards
Amanda
Hays Travel Southend

Noté 4 sur 5 étoiles

Booking a trip to Gibralter.

The agent took the time to ensure that my booking was correct and addressed any questions that I had.
The experience was a bit trying as it took a long time for the computer to verify the booking and the agent had to ring support to get the problem resolved.

26 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review Mr Lee. I'm glad we managed to get you booked despite the small problems we occured with the system. Amy

Noté 5 sur 5 étoiles

Spoke to Julie

Spoke to Julie. She guided us and made logical sensible recommendations. Very happy with the choice. Hays Travel has always given good sound advice and recommendations based on personal experience. Great service . Thank you

16 mars 2026
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Réponse de Hays Travel - Southend

Christopher,

We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that our team could provide such helpful guidance and sensible recommendations for you.

southend, Hays Travel

Noté 5 sur 5 étoiles

Helpful friendly place.

The adviser was very helpful and took pains to answer our queries.

11 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review. Karen

Noté 5 sur 5 étoiles

Friendly service…

Booked a cruise with the Southend branch over the phone. Pleasant service although the Hays website for booking cruises is far worse than Seascanner, Iglu etc... They price matched for me which is benefit.

9 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review. Julie

Noté 5 sur 5 étoiles

Had a warm welcome

Had a warm welcome, got seen to straight away to start talking about a holiday.
Amanda had excellent knowledge of flights departure airports and the destination we chose.
She spoke to both my mum and I who were there together. She was extremely friendly, professional and helpful.
She helped book a great holiday. Will definitely go back and book again .

8 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your lovely review. Amanda

Noté 5 sur 5 étoiles

Samantha of Southend Hays was so knowledgable

My husband and self were helped to book our holiday by Samantha. She was really helpful in selecting a hotel that was just right for us. Thank you for that.

9 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review. Sam

Noté 5 sur 5 étoiles

Lovely company to deal with

My sister did our booking but I know you as a company were extremely helpful with dealing with her. My disabilities were also dealt with sensitivity and kindness

1 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your lovely review. Karen

Noté 5 sur 5 étoiles

Anna was helpful sorted out the holiday…

Anna was helpful sorted out the holiday I wanted . Gave good information

7 mars 2026
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Réponse de Hays Travel - Southend

Thank you for your 5* review Derek, it was a pleasure to assist you with your holiday! Anna

Noté 5 sur 5 étoiles

Jersey Holiday Booking

My wife and I wanted to book a week long trip to Jersey. I had checked on line with EasyJet holidays, the firm that we wanted to go with, but we were struggling to find the holiday we wanted.

I called into Hayes Travel in Southend and explained all this to the rep. She subsequently found two holiday that were suitable, to take away to discuss with my wife.

We chose the more homely looking venue and I completed the booking the next day, with the same rep. The only small surprise was that although the holiday was booked for June, full payment was required immediately.

However I cannot fault the rep. She was very pleasant, helpful and extremely proficient.

27 février 2026
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Réponse de Hays Travel - Southend

Glad i could help, thankyou for your lovely review. Olivia

Noté 5 sur 5 étoiles

Very helpful

Very helpful , and sorted out everything . Would defo use again .👍👍

25 février 2026
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Réponse de Hays Travel - Southend

Thankyou for your kind review. Anna

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very efficient and helpful.

3 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review. Anna

Noté 5 sur 5 étoiles

Impressive

First class service

1 mars 2026
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Réponse de Hays Travel - Southend

Thankyou for your review. Amanda

Noté 5 sur 5 étoiles

Yes the young lady who booked our…

Yes the young lady who booked our flights was very good at her job and was all booked very quickly.

3 mars 2026
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Réponse de Hays Travel - Southend

Marisa,

We appreciate you taking the time to share your positive experience. We are so glad the booking process was efficient and helpful for you.

southend, Hays Travel

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