Amy was welcoming, friendly and very knowledgeable. We booked our honeymoon after giving her some ideas of what we wanted, then flipped it on its head and booked a different holiday to originally plan... Voir plus
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Amy was welcoming, friendly and very knowledgeable. We booked our honeymoon after giving her some ideas of what we wanted, then flipped it on its head and booked a different holiday to originally plan... Voir plus
L'entreprise a répondu
Called in on the spur of the moment. Nicole is our normal go to or Amanda Nicole gave us many options,juggled dates,compared hotels,. We agreed on destination and even plane seats. This was then f... Voir plus
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Hays in Southend always comes up trumps with the holiday process,especially for those of us less confident when it comes to booking flights etc. I always try to see Amanda as she puts clients at ease
L'entreprise a répondu
Everyone available in the Southend office was invested in finding the right trip for us. The outcome was exceptional in that we got exactly what and where we wanted but even better they found a discou... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
63 High Street, SS1 1JN, Southend, Royaume-Uni
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Really lovely lady who helped us book our holiday. I believe her name was Anna in the Southend on sea branch. Very helpful, funny and easy to book with. Had we had someone else we may not of booked then and there.
Thank you, Anna.

Réponse de Hays Travel - Southend
The agent took the time to ensure that my booking was correct and addressed any questions that I had.
The experience was a bit trying as it took a long time for the computer to verify the booking and the agent had to ring support to get the problem resolved.

Réponse de Hays Travel - Southend
They are very helpful and all the staff are always happy and smiling they are really good at their jobs

Réponse de Hays Travel - Southend
Amy was super helpful and gave me a few options. Very happy with the service A***

Réponse de Hays Travel - Southend
Spoke to Julie. She guided us and made logical sensible recommendations. Very happy with the choice. Hays Travel has always given good sound advice and recommendations based on personal experience. Great service . Thank you

Réponse de Hays Travel - Southend
Very easy to book once you have found your destination and hotel accommodation which was all done on the internet.

Réponse de Hays Travel - Southend
We were seen by Sam she was brilliant very good and professional a nice experience

Réponse de Hays Travel - Southend
The adviser was very helpful and took pains to answer our queries.

Réponse de Hays Travel - Southend
Booked a cruise with the Southend branch over the phone. Pleasant service although the Hays website for booking cruises is far worse than Seascanner, Iglu etc... They price matched for me which is benefit.

Réponse de Hays Travel - Southend
Had a warm welcome, got seen to straight away to start talking about a holiday.
Amanda had excellent knowledge of flights departure airports and the destination we chose.
She spoke to both my mum and I who were there together. She was extremely friendly, professional and helpful.
She helped book a great holiday. Will definitely go back and book again .

Réponse de Hays Travel - Southend
My husband and self were helped to book our holiday by Samantha. She was really helpful in selecting a hotel that was just right for us. Thank you for that.

Réponse de Hays Travel - Southend
My sister did our booking but I know you as a company were extremely helpful with dealing with her. My disabilities were also dealt with sensitivity and kindness

Réponse de Hays Travel - Southend
Anna was helpful sorted out the holiday I wanted . Gave good information

Réponse de Hays Travel - Southend
My wife and I wanted to book a week long trip to Jersey. I had checked on line with EasyJet holidays, the firm that we wanted to go with, but we were struggling to find the holiday we wanted.
I called into Hayes Travel in Southend and explained all this to the rep. She subsequently found two holiday that were suitable, to take away to discuss with my wife.
We chose the more homely looking venue and I completed the booking the next day, with the same rep. The only small surprise was that although the holiday was booked for June, full payment was required immediately.
However I cannot fault the rep. She was very pleasant, helpful and extremely proficient.

Réponse de Hays Travel - Southend
Julie who assisted with our booking was extremley helpful and made every effort to cater for our needs
Many Thanks

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Réponse de Hays Travel - Southend
Yes the young lady who booked our flights was very good at her job and was all booked very quickly.

Réponse de Hays Travel - Southend
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