Hays Travel - Specialist Cruise Centre Avis 

The girl I was dealing with very professional and polite answered all my queries

helpful, friendly agent

Connected to Ella and she was so well informed and very helpful with our booking
She answered queries we had and we feel very comfortable in booking with Ella

Lovely booking staff. All questions answered. Really looking forward to the holiday. Thank you.

All the Hays representatives who assisted in booking our Norwegian Fjords cruise were extremely helpful, polite and knowledgeable.
They contacted me back as promised when phone lines were very busy and made the booking process easy and straightforward.

Very easy to view the content of a holiday. Staff answered phone call quickly and with really helpful information.

Competitive pricing , quick efficient service and communication

Michelle was brilliant. Very friendly and super efficient. She was able to sort out my booking very quickly. Lovely to chat about cruise experiences. I would highly recommend.

Very friendly man, knew everything about the product. Went the extra mile amd always with a smiling chatty voice.

Friendly and very professional service from Chelsea who was also very knowledgeable about cruise details. Would not hesitate to use Hays Travel in future

From initial on line enquiry thru to actual booking with an agent the process was informative and helpful. The agent was very efficient with a welcoming approach.

Being able to chat online was useful. Agent was helpful in providing information and advice. Price matching enabled us to book via Hays rather than elsewhere,

It's the frist time ihave used you for booking are Hoiday cruise. .I had a lady called Emily she was so nice and so professional and gave a good deal in my booking of are cruise.So I was more than happy..
I will definitely!!!! Will be back next year to book again .Robert

Great all round service. Tim was really helpfull with all my needs.

Jackie is my go to for support and advice for booking a cruise. As soon as I spoke to her in January 2023 to book my first cruise following a bereavement, I knew her advice would be invaluable. Have been on 3 more since then, always speaking to Jackie first and even a solo cruise this year. The booking process is exemplary, kept up to date and no hard sell. I really appreciate Jackie’s knowledge and understanding

From the moment I first spoke with Jackie Wilson I was put at complete ease.
Having not been abroad or on a package holiday for 7 years and the first time booking a cruise I was slightly overwhelmed. Jackie explained my options and helped me make a decision on which package to go for, also taking time to explain how cruises work in general with flights and transfers etc. I wouldn’t hesitate to recommend her to friends and family and I’ll definitely be booking again with her in the future.

This is the second time we have booked our holiday with Hays Travel, and once again we received excellent service. I would highly recommend them.
On both occasions, the staff were extremely helpful, friendly and knowledgeable.

The person who i spoke to was very helpful and helped me sp much. As im profoundly deaf your chat service is excellent

It was really easy to book a cruise. Tim was extremely helpful, and gave us great advice on cabin location and any additional benefits that we were entitled to. He even contacted the cruise line to ensure that we could take a back to back cruise. Thank you for all your help and support.