Hays Travel - Spennymoor Avis 

1 103
TrustScore 5 sur 5

4,9

55 Cheapside, DL16 6QF Spennymoor, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The Hays staff in the Spennymoor branch put themselves out to help you they are respectful and courteous at all times, they explain any issues that you may have. It would be wonderful if all forward f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

s Clare is extremely helpful we tend to deal with her most times when booking ( all staff are great ) She doesn’t rush us and explains everything including location of the property so we know exac... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Yet another excellent service on our booking from Claire, we just gave Claire the holiday details and she found us the exact holiday and dates we wanted.Claire is always brilliant at booking our holid... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We never book with anyone else other than Hays at Spennymoor. The staff are amazing,funny,and very helpful with everything. We have enjoyed many hollidays booked by this company. They always look for... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(1 103)

120 299 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Fantastic travel agency

Fantastic travel agency. Friendly, helpful, thorough. We know we are in good hands

1 mars 2026
Logo de Hays Travel - Spennymoor

Réponse de Hays Travel - Spennymoor

Thankyou for the feedback it was a pleasure sorting your holiday any questions let us know :) Rebecca

Noté 5 sur 5 étoiles

Lady we saw was really friendly and…

Lady we saw was really friendly and helpful also as we have a disabled passenger she took her time to make sure it was accessible for the wheelchair and all her needs thankyou

27 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you for the lovely feedback always a pleasure and any questions at all you know you can just pop and ask :) see you soon Rebecca

Noté 5 sur 5 étoiles

Great customer service

Just booked my next holiday Cheryl was brilliant looked for exactly what I wanted an at a brilliant price to lovely customer service thanks for all your help cheryl

25 février 2026
Avis spontané
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Réponse de Hays Travel - Spennymoor

Morning , Thank you so much for your lovely comments. It was my pleasure to book your next holiday. Great to talk to you. Hope to see you soon. Thanks Cheryl.

Noté 5 sur 5 étoiles

always met with a smile and very…

always met with a smile and very helpful and experienced with booking my holidays , finding best deals and hotel that suits my needs, keep up the good work ladies

25 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for this lovely review, We will be sure to pass this on to Leah. Have a wonderful holiday and we will see you soon :-)

Noté 5 sur 5 étoiles

Excellent custom service

Leah was fabulous, she found the holiday I had seen on an email I received and arranged everything for me. It was with a company she had to ring to get availability & prices.
I booked, then couple of days later a friend asked to go with me, Leah sorted our options & amended the booking for 2 people. Thanks excellent customer service.

24 février 2026
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Réponse de Hays Travel - Spennymoor

Good Afternoon,

We appreciate you taking the time to share your experience. We're happy to hear that we were able to find your holiday and Thank you for recognizing our customer service.

Leah :)

Noté 5 sur 5 étoiles

What can I say but exceptional service…

What can I say but exceptional service again from Clare and the team at Spennymoor Hays , always 5 ⭐️ service

14 février 2026
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Réponse de Hays Travel - Spennymoor

Good Afternoon.

We appreciate you taking the time to share your kind words! We hope you have a lovely time.

Clare :)

Noté 5 sur 5 étoiles

Brilliant service from Rebecca

Brilliant service from Rebecca
Helpful from start to finish
Very happy customers

13 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely review. It was my pleasure to book your holiday and find one that was right for you both. Hope to see you again soon. Thanks Rebecca.

Noté 5 sur 5 étoiles

Rebecca has been amazing in helping us…

Rebecca has been amazing in helping us find our perfect holiday

13 février 2026
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Réponse de Hays Travel - Spennymoor

Your very welcome wendy thankyou for booking with me and for the lovely feedback :) Rebecca

Noté 5 sur 5 étoiles

Continued Satisfaction with the services at Hays Travel Spennymoor.

As always it is a pleasure to book my trips with Hays Travel Spennymoor. The Staff are all exceptionally pleasant and professional. They explain clearly on Airport Transfers even to the point of directions on how to exit in the correct direction to ensure that the accommodation venues are reached easily. Thanks again to the Staff at Hays Spennymoor.

13 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you for this wonderful review. It's always a pleasure to have you in branch and we look forward to seeing you again soon. Angela

Noté 5 sur 5 étoiles

She found exactly what I was looking for

She found exactly what I was looking for
She was very very helpfull and I booked a holiday
Thanks very much for your help

13 février 2026
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Réponse de Hays Travel - Spennymoor

Thankyou for the lovely feedback for leah i will pass this on to her :) Rebecca

Noté 5 sur 5 étoiles

The girl at hays was very helpful when…

The girl at hays was very helpful when I was looking for a holiday . I ended up with a great deal and excellent flight times

12 février 2026
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Réponse de Hays Travel - Spennymoor

Thankyou for the lovely feedback, its appreciated :) Rebecca

Noté 5 sur 5 étoiles

Leah was very helpful and answered all…

Leah was very helpful and answered all our questions nothing was a trouble for her we are very happy with our visits

11 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you for taking the time to leave such wonderful feedback! You are going to absolutely love this cruise and I can't wait to hear all about it! Thanks Leah

Noté 5 sur 5 étoiles

Helped by knowledgeable staff Cheryl to…

Helped by knowledgeable staff Cheryl to get the things we wanted and avoid the things we didn't.
Worked within our budget, did not try to push extras.

4 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you for leaving lovely comments, I'm so glad I could get you your perfect holiday and I can't wait to hear all about it! Thanks Cheryl

Noté 5 sur 5 étoiles

Excellent friendly service

Excellent friendly service upon entering store ,nothing was a problem listened to what we wanted and booked without any pressure .

10 février 2026
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Réponse de Hays Travel - Spennymoor

Afternoon , thank you so much for your lovely feedback on my service, it was my pleasure to book your holiday. Thanks Cheryl

Noté 5 sur 5 étoiles

Booking carabean Cruise

Jen was very good at giving us the information we needed to make the decision of what Cruise we wanted.

7 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for your lovely review, I hope you have an amazing trip and cant wait to hear all about it.

Thanks Jen x

Noté 5 sur 5 étoiles

Satisfied customer as always

Booked our second holiday this year with Hays! They always price match from the online price l get which means l don't have the stress of doing it myself. It's so easy to pop into the Spennymoor shop and book with the friendly and helpful staff.

31 janvier 2026
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Réponse de Hays Travel - Spennymoor

Morning , Thank you for your lovely comments. We are always here to help and service your bookings. Hope to see you again for the next one. Thanks Leah.

Noté 5 sur 5 étoiles

Top service as always

Rebecca and her colleague spent ages pricing up different options until the right option was found for a cruise and pre stay. Very professional and knowledgeable and I felt very confident that the right holiday would be found.

6 février 2026
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Réponse de Hays Travel - Spennymoor

Thankyou for the lovely feedback, always a pleasure and just message me with any questions, :) Rebecca

Noté 5 sur 5 étoiles

Very friendly staff …

Very friendly staff that go above and beyond to secure the perfect holiday for their customers.

7 février 2026
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Réponse de Hays Travel - Spennymoor

Thank you so much for this lovely review. I will be sure to pass your kind words on to Jen. We hope you have an amazing time and will see you soon. Angela x

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