Hays Travel - Stockton Heath Avis 

669
TrustScore 5 sur 5

4,9

41 London Road, WA4 6SG Stockton Heath, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the first time we have used Hays Travel. Overall experience extremely good and many thanks to Lisa for her help and advice, greatly appreciated. Will deffinatly be visiting the Stockton Heath... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We always use Hays Travel as the staff there are absolutely fantastic. They are all professional, caring and organised giving 110 per cent . It’s the Stockton Heath branch we use .

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have not used a high street travel agent for some years and have booked through agents on the internet, or direct with the holiday company. We felt the experience was better at the Hayes shop. E... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My first impression of Hays Travel, in Stockton Heath, was a cheerful greeting from the desk. She introduced herself as Laura, and quickly began investigating what I wanted from my break. She spen... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

  • 41 London Road, WA4 6SG, Stockton Heath, Royaume-Uni

  • 01925399541

4,9

Excellent

TrustScore 5 sur 5

669 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(669)

121 628 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very good service

Very good service. Staff was very helpful

4 mars 2026
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Réponse de Hays Travel - Stockton Heath

Hi Julie,
Thank you for your kind review,
Best wishes,
Lesley.

Noté 5 sur 5 étoiles

Helpful & pleasant staff

The staff are so helpful and pleasant. We always book through the Stockton Heath branch as they are a lovely team and a pleasure to talk to.

23 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your very kind review.

Noté 5 sur 5 étoiles

City break

Fantastic service by Laura who was approachable, without being pushy. She gave me options and time to choose the city break that I believe would be best for me.

24 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your kind words Janet, I hope that you both have a fabulous time! - Laura

Noté 5 sur 5 étoiles

Great experience and service

Great experience and service. Lesley was extremely helpful, listening to our needs for our first family holiday and came up with the right suggestions for us. Couldn’t recommend any more. Thank you

13 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your lovely review, Dan x
I hope you all have a wonderful time xx

Noté 5 sur 5 étoiles

Excellent service

Excellent service
Always book with this branch as they are very helpful friendly staff

18 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your kind feedback.

Noté 5 sur 5 étoiles

My first time visiting a travel agent..

Very easy process to book a holiday! Stress free and the best deal was found. I didn’t realise Hays price matched any cheaper deals found. Thank you very much to the lady who helped me! You were fab! It was my first time in a travel agent and I was made feel at ease.

18 février 2026
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Réponse de Hays Travel - Stockton Heath

My pleasure, so glad I helped you find the ideal holiday. Thank you for your kind feedback.

Noté 5 sur 5 étoiles

Long Haul Flights

We had already discussed with Diane (Stocktonheath branch) what we wanted prior to going in ,Diane was waiting for us and had the information needed on different flights….so we booked them.We also downloaded the Hays app and then Diane told us to call in closer to our departure to arrange either a money card or cash…..All in all a superbly smooth process.

16 février 2026
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Réponse de Hays Travel - Stockton Heath

Hi Nic
It's always a pleasure serving you!
Thanks for your kind words ...
Regards, Diane :)

Noté 5 sur 5 étoiles

Laura was great

Laura was great. She found us a flight with great flight times on a slightly different day than the one we had first thought of. Even came with a better hotel room. Many thanks

13 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for your kind feed back.

Noté 5 sur 5 étoiles

SO HELPFUL AND COMPETENT

Please ignore the ‘feeling cheated’ title, not sure how to amend it!

Once again the lovely, patient Laura was most helpful when organising another holiday for my friend and I, two non-tech OAPs. Takes so much worry off our shoulders and we’re most grateful for her help.

10 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you so much again for your kind words Sue, always a pleasure to see you! - Laura

Noté 5 sur 5 étoiles

As always Laura was utterly…

As always Laura was utterly professional (the third holiday she has booked for us) and tailored the exact holiday we were looking for. Fantastic service as always, would not book anywhere else 😊

13 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you Amanda! Have a wonderful trip to Prague. - Laura

Noté 5 sur 5 étoiles

Fantastic experiences always from the…

Fantastic experiences always from the team at Stockton heath
Lynette went above and beyond she was fantastic throughout 👍

12 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you Chris is been a pleasure to help put together your holiday !

Noté 5 sur 5 étoiles

Booking with Hays Travel

We have booked a bespoke holiday to the USA visiting Las Vegas, Nashville and Atlanta. Gill was very efficient in putting together the itinerary and amending it to meet our requests.
The staff at Hays Travel are very welcoming and helpful. It is also very useful to have a bureau de change in Hays’ premises.

5 février 2026
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Réponse de Hays Travel - Stockton Heath

Thanks for your reply. Kind regards Jill

Noté 5 sur 5 étoiles

We were attended to by Lesly

We were attended to by Lesly. Who was super she talked us through our holiday and in no time at all she had booked for what we wanted

11 février 2026
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Réponse de Hays Travel - Stockton Heath

Hello Anne and John !
It was a pleasure, hope you have a lovely holiday
Best Wishes,
Lesley xx

Noté 5 sur 5 étoiles

Stockton Heath Hays have THE best…

Stockton Heath Hays have THE best staff. They are all so helpful and friendly and wouldn't hesitate to recommnd them.

4 février 2026
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Réponse de Hays Travel - Stockton Heath

Thanks Mandy for your lovely feedback, as always it's a pleasure to serve you & find you your ideal holiday.

Noté 4 sur 5 étoiles

Friendly helpful staff

Friendly helpful staff.
They remember you which makes you feel like a valued customer.

8 février 2026
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Réponse de Hays Travel - Stockton Heath

Thank you for you kind feedback.

Noté 5 sur 5 étoiles

The lady who was dealing with our…

The lady who was dealing with our enquiry went above and beyond to find us our holiday. We are very greatful to her. I had tried fir 2 weeks without success so thank you. X

6 février 2026
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Réponse de Hays Travel - Stockton Heath

Hi Irene,
It was lovely meeting you & Joyce
(& speaking to Doreen!)
I appreciate your kind words
Happy hols ...
Diane - Hays Travel, Stockton Heath

Noté 5 sur 5 étoiles

Very professional and attentive to…

Very professional and attentive to personal requirements. Will definitely keep returning for future holidays. Thanks Lisa, much appreciated as ever!

7 février 2026
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Réponse de Hays Travel - Stockton Heath

Lovely to see you again Dean, hope you have a fab holiday with the boys.

Noté 5 sur 5 étoiles

Lisa was very helpful and went out of…

Lisa was very helpful and went out of her way to help with both our summer holiday booking and the winter surprise booking I made for my husbands 60th birthday.

29 janvier 2026
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Réponse de Hays Travel - Stockton Heath

Hi Gill, thanks for the kind feedback, I hope your husband his happy with his surprise, it looks amazing.

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