Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Voir plus
L'entreprise a répondu
Gilbridge House, high street west, SR1 3HL Sunderland, GB
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Went in and ws greated by all lovely welcome. Hazel was who served us and tried all options to ocomadate us and get correct holiday. We have booked and she is going extra mile to inform hotel I have d... Voir plus
L'entreprise a répondu
We have had an excellent experience having recently booking holidays with Hays Travel. From booking a cruise over the telephone in March in which we have the perfect holiday we then visited our l... Voir plus
L'entreprise a répondu
All ways book at hays,great staff nothing is a problem very helpful and knowledgeable and most of all very friendly each ad every one at keel square,I’m sure the staff will be the same at all branches... Voir plus
L'entreprise a répondu
The Superb Staff in Hays, Keel Square. They are all so welcoming, friendly and efficient. Always willing to go the extra mile to ensure your holiday arrangements go smoothly. Evie booked a holiday to... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Gilbridge House, high street west, SR1 3HL, Sunderland, Royaume-Uni
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Fantastic service from Hays. They were patient as we looked at different options and came up with the perfect solution. Thanks especially to Nadia who sorted it all out. Hays never let us down.

Réponse de Hays Travel - Sunderland Keel Square
Hazel the travel consultant was extremely helpful in assisting us to book a cruise.

Réponse de Hays Travel - Sunderland Keel Square
Very Helpful and friendly.
We are happy with your company.
Thank you

Réponse de Hays Travel - Sunderland Keel Square
Another fab booking experience with Nadia from Keel Square. Love her 😍

Réponse de Hays Travel - Sunderland Keel Square
Jasmine and Nadia went out of their way in ensuring I got the best possible deal for our trip to China.

Réponse de Hays Travel - Sunderland Keel Square
Helpful friendly professional staff who arranged our cruise. The staff had to deal with a computer system which wasn't working properly and Tui staff who weren't as helpful as they maybe should have been who also made couple of errors during the booking process. The hays travel staff handled this in a competent professional manner

Réponse de Hays Travel - Sunderland Keel Square
Hays travel always puts their customers first and endeavour to help you book the holiday of your dreams .The staff in my keel square branch in Sunderland bend over backwards to help. Especially Jasmine who always welcomes you with a huge grin and is always very professional and is a credit to the branch

Réponse de Hays Travel - Sunderland Keel Square
Very polite and went out of way to help and find what I wanted

Réponse de Hays Travel - Sunderland Keel Square
Very pleasant staff so warm welcome and so friendly thankyou for helping me book my holiday

Réponse de Hays Travel - Sunderland Keel Square
The agent, Hazel, was extremely friendly, helpful and went way beyond expectations.

Réponse de Hays Travel - Sunderland Keel Square
Fantastic service and complete a booking witch were very happy with all staff very friendly and helpful

Réponse de Hays Travel - Sunderland Keel Square
First time using Hays for a holiday but it won't be the last!!
All of the staff in the shop were so helpful & were giving me hints and tips for my upcoming holiday, Nadia was so knowledgeable and made sure we had the best deal and package

Réponse de Hays Travel - Sunderland Keel Square
What a wonderful team works here. Made my cruise booking very easy and efficient

Réponse de Hays Travel - Sunderland Keel Square
Hazel was very welcoming from the moment I walked into the shop and continued to help me with what I actually wanted from our cruise.

Réponse de Hays Travel - Sunderland Keel Square
I was initially contacted at home regarding available single supplement deals for cruising, so an appointment was made for the following morning.
On my arrival at Hays Travel all of the staff were very friendly and welcoming. The member of staff that dealt with me, left me very impressed with her knowledge of cruising and general travel issues. I was given good/helpful advice on things I was unsure of.
Everything was sorted out while in the travel agents even an overnight hotel and long term car parking.
Overall I was very impressed how everything was done.
I have used Hays Travel before and I will definitely be using them again,

Réponse de Hays Travel - Sunderland Keel Square
Everyone was really friendly and we got the perfect safari that we asked for. Thank you

Réponse de Hays Travel - Sunderland Keel Square
Listen to our needs and provided us with the best possible outcome.

Réponse de Hays Travel - Sunderland Keel Square
Amelia has been very friendly and patient with the different requests I had. She was able to find me the right holiday and kept me well informed throughout. Than you!

Réponse de Hays Travel - Sunderland Keel Square
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