The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Voir plus
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The Staff seems very friendly and have patience listen to what we needed to be done went on Friday and saw a lovely lady called Mandy. Then we went back on Saturday and saw a nice young man called Luk... Voir plus
L'entreprise a répondu
I am always treated so well & made welcome. I feel like a VIP. This particular trip to Spain was an emergency as I wished to attend my late cousin's funeral, Spain has a 48hr turn around for burials... Voir plus
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The staff are very professional and have assisted me with a number of bookings in the last 2 years. The are always attentive and helpful and it has been a hassle free pleasure every booking.
L'entreprise a répondu
It's always a pleasure to visit Hays Travel and see Mandy. She never fails to deliver our dream holiday got a luxury holiday booked for June 2027. She is always so helpful. We always leave with a... Voir plus
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Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
182 High Street, SM1 1NL, Sutton, England, Royaume-Uni
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Caitlin responded to our requests promptly. We booked the holiday we wanted. All good.

Réponse de Hays Travel - Sutton
Mandy at Sutton Hays Travel is extremely helpful and allways very polite ..pleasure to have her book our holiday's

Réponse de Hays Travel - Sutton
Natasha couldn't have been more helpful in finding us the best deal to fit our requirements. and because it was at a quiet time, the other staff chipped in to help if needed.

Réponse de Hays Travel - Sutton
Mandy was very professional in sorting out a holiday for us .

Réponse de Hays Travel - Sutton
Dean was friendly and helpful and found us exactly what we wanted,both the hotel and the location.

Réponse de Hays Travel - Sutton
I went to hays travel with a open mind looking for a holiday in January
It’s the first time I’ve used hays travel
And I was very happy with the result
I’m hoping my holiday meets my expectations

Réponse de Hays Travel - Sutton
the way the whole process of the holiday was explained taking time to make sure we was happy with the decision being made

Réponse de Hays Travel - Sutton
The rep was professional and helpful. Great help on alternative venues and places to visit.
Brilliant service, and it was great to speak to some on face to face.

Réponse de Hays Travel - Sutton
Excellent service from Dean, lovely chatting to him about cruise experiences. Dean was and is very knowledgeable about cruising.

Réponse de Hays Travel - Sutton
Mike was brilliant! Professional, helpful, knowledgeable and clearly good at why he does.

Réponse de Hays Travel - Sutton
Internet was crashing while your staff was attending my reservation to the package deal but he kept his discipline and manners in a great ways in helping me.Many thanks.

Réponse de Hays Travel - Sutton
Booked river cruise with Mandy the manager at Sutton branch. She was so helpful and informative and organised the trip with confidence. Did not want to do all this online! So much easier and less stress! Definitely recommend using reputable travel agents such as Hays travel!

Réponse de Hays Travel - Sutton
The staff within the Sutton branch have been absolutely fantastic.
Went in to book a holiday to Canada for my 40th wedding anniversary staff took the time to listen to what was required then put together a twin site trip.
Looking forward to going away hope my partner is happy. 👍👌

Réponse de Hays Travel - Sutton
The girl who dealt with us was very friendly and helpful with her what she told us about the holiday

Réponse de Hays Travel - Sutton
Popped in to the Sutton branch for some info and a quote and booked right away! Holly was super helpful and really friendly, called to find out all the info for us and explained everything really well - she even checked out train times and connections for us. So much nicer to talk to someone in person than book online.

Réponse de Hays Travel - Sutton
Everything was laid out in front of you for what you could afford and pick that is a disney hotel

Réponse de Hays Travel - Sutton
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