Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... Voir plus
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Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... Voir plus
L'entreprise a répondu
The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Voir plus
L'entreprise a répondu
We book our holidays through Julie every year.. She's goes above and beyond to make sure we get a great experience booking our holiday and what we want out of a holiday.. she also explained the tr... Voir plus
L'entreprise a répondu
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, Royaume-Uni
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Alyson went over & above to find us a holiday as we weren't sure where we wanted to go, found us the flight times that suited us, could not fault the service in any way

Réponse de Hays Travel - Teesside Park

Réponse de Hays Travel - Teesside Park
Alison who dealt with our enquiry was thoroughly professional throughout our time spent in the shop. She ensured we fully understood what we were booking and helped us make the right choice.

Réponse de Hays Travel - Teesside Park
Everything was explained very clearly couldn’t have been more helpful and so kind made it so much easier for us.

Réponse de Hays Travel - Teesside Park
Jodie and her team were extremely professional, helpful and pleasant to us when we were booking our holiday to Tenerife. They went the extra mile to meet my Wife's disabled requirements to be able to complete the booking

Réponse de Hays Travel - Teesside Park
Always very helpful. Connor was very friendly and obviously enjoys his work.

Réponse de Hays Travel - Teesside Park
We came in looking for dates of an advertised holiday on Instagram. We were greeted very well and our advisor was exceptionally pleasant and courteous. Another experienced member of staff also shared her experiences of the holiday we wished to book and ultimately between these two very helpful women we found a holiday that totally matched our expectations within our budget. We booked with a deposit and Evie our advisor has pulled together all the details and efficiently emailed them out to us, the same day, as well as very quickly responding to our follow up email. Excellent service!

Réponse de Hays Travel - Teesside Park
Always helpful and good with communication. Always our first choice go to travel agents.

Réponse de Hays Travel - Teesside Park
Made to feel very welcome by Michelle who listened to our requirements and took us through various options eventually arriving at a good result

Réponse de Hays Travel - Teesside Park
Great service Abbey was very helpful and polite great help

Réponse de Hays Travel - Teesside Park
What can I say second holiday Libby has booked for us this year … above and beyond again… even when I was constantly changing my mind about the location .. always gets me the best holiday at the best price .. total credit to the company ❤️

Réponse de Hays Travel - Teesside Park
Michelle was very helpful and friendly will definitely book with her again.😎

Réponse de Hays Travel - Teesside Park
The staff at Teesside park are always wonderful. So friendly and knowledgeable. We always go to Courtney as she is as I’ve just described. However this time she was unavailable and I was buying a holiday to go within 48 hours so we saw a different lady. She was equally fabulous, knowledgable and friendly, it’s always a pleasure to call into that store.

Réponse de Hays Travel - Teesside Park
Sarah was amazing, very patient and understanding of wants and needs, not pushy at all. Would recommend her over again.

Réponse de Hays Travel - Teesside Park
Last minute booking, but we have very specific likes & dislikes.
It took a couple of hours but we’ve just booked a holiday that we’re very excited about and were made to feel welcome throughout. Michelle was really friendly, listened to us and understood what we needed.

Réponse de Hays Travel - Teesside Park

Réponse de Hays Travel - Teesside Park
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