The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Voir plus
L'entreprise a répondu
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The lady who dealt with our enquiry was very polite, respectful and very knowledgeable. Chantel was very helpful going above and beyond to ensure that we got the cruise we wanted. Chantel is a massive... Voir plus
L'entreprise a répondu
The assistant was helpful and cheerful and made me feel comfortable .she helped me with picking cabins and found her very capable. The assistant at the money exchange was also very helpful to as I h... Voir plus
L'entreprise a répondu
Lauren at Teesside park branch was so patient. I had to book my holiday for only 8 days notice. There was hardly anything my specifications left so she looked in 4 different countries then the resorts... Voir plus
L'entreprise a répondu
Our experience was amazing!! Michelle was the one sorting our holidays out and she was the best! She was so insightful and such a lovely, chatty and patient person as we were there for at least 3/4 ho... Voir plus
L'entreprise a répondu
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 8c Teeside Retail Park, TS17 7BW, Teesside, Royaume-Uni
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Helpful friendly staff and very informative with good recommendations for our honeymoon

Réponse de Hays Travel - Teesside Park
Ava was incredibly friendly and helpful. She made the booking process so easy and accommodated any changes we requested without hesitation. Would definitely recommend.

Réponse de Hays Travel - Teesside Park
Staff are friendly and knowledgable and help you find the best deals for your budget. We've booked all our Turkey holidays with them over the last few years and would highly recommend.

Réponse de Hays Travel - Teesside Park
Excellent service
Thank you Sarah B for spending the time organising our tailor made holiday to Japan
We are so looking forward to going

Réponse de Hays Travel - Teesside Park
Eleanor was very thorough, professional efficient and very friendly. It took her no time to find what we were looking for. Fantastic experience

Réponse de Hays Travel - Teesside Park
Very helpful very friendly. Listens to us .and does best to sort what we wanted .we left realy happy with our service. Thanks to Micheal in tees side park agencie..

Réponse de Hays Travel - Teesside Park
Everything about the phone call request was smooth and friendly. She went out of her way to check three different holiday opportunities and within minutes we had agreed what we would book

Réponse de Hays Travel - Teesside Park
Everyone is friendly and welcoming. I spoke to Eleanor and gave her a number of stipulations I wanted for a last minute break. She was really helpful and found just what I was looking for. Thank you for your help.

Réponse de Hays Travel - Teesside Park

Réponse de Hays Travel - Teesside Park
Staff brilliant, very complicated request from myself to book a holiday advertised by another company on TV. However, advertised holiday turned out to be not as advertised, apparently website inaccurate! Hates staff did their best but holiday not as good value as first appeared.

Réponse de Hays Travel - Teesside Park
Friendly, helpful, stuck to what we wanted and found a great deal. Everything was fine for us.

Réponse de Hays Travel - Teesside Park
Lauren was so helpful and knowledgeable it made for a good experience

Réponse de Hays Travel - Teesside Park
Adam was brilliant at his job found a lovely hotel for myself & friend ...even rang the hotel to ask about a query

Réponse de Hays Travel - Teesside Park
As always Hays Travel are happy to help with your booking. I telephoned Chantel and told her my requirements and within 15 minutes our cruise was booked. Thank you.

Réponse de Hays Travel - Teesside Park
Booking process was straightforward and well explained by staff.
Service was exceptional with a friendly staff

Réponse de Hays Travel - Teesside Park
All staff are brilliant, nothing is too much trouble , we have had stress free holidays for over 10 years with Teesside Park. We live in Wakefield.
Thanks again for all that you do

Réponse de Hays Travel - Teesside Park
Served by Michelle she was absolutely fantastic great service with a smile & went out of her way to get every thing sorted for my last minute holiday

Réponse de Hays Travel - Teesside Park
As returning customer my husband and I find the face to face interaction very positive as we can discuss options and take advise from The Hays Cruise experts. Once again we have had exceptional service from Chantel who understands and always tries to meet our holiday preferences.

Réponse de Hays Travel - Teesside Park
Nothing is too much trouble.
Always use Hays for their professional and friendly service.

Réponse de Hays Travel - Teesside Park
Conner in teesside branch was amazing and so helpful

Réponse de Hays Travel - Teesside Park
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