Have travelled with Hays before (not specifically the Forge branch) and have had a pleasant experience all round. The staff are friendly and cheerful from vooking to that final check-in before th... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
We had a fantastic experience with Louise at the Parkhead Forge branch. She took the time to go through everything with us thoroughly and made sure all our questions were answered. Nothing was eve... Voir plus
As I have said before First class service,Nothing was a problem,All available options was explained. Rebecca was on top form as expected,in fact all the ladies at the Forge are brilliant. I visit eve... Voir plus
Tina never fails to find us the holiday we require. She and her staff are so efficient and friendly, it's a visit to our favourite travel agents we love.
À propos de l'entreprise
- Agence de voyages
- Agence de croisières
- Agence de voyages en bateaux de croisière
- Fournisseur d'excursions culturelles
- Bureau de change
- Agrégateur de voyages
Écrit par l'entreprise
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Coordonnées de contact
Forge Shopping Centre, G31 4EB, The Forge, Royaume-Uni
- 01415307830
4,9
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent
Valerie was fab! Got us a great deal and very informative.
Great customer service.
8 février 2026
Réponse de Hays Travel - The Forge
Thank you for taking the time to review our service , thank you for the fantastic comments for Valerie
We had a good experience at hays travel…
We had a good experience at hays travel with stephanie she was so helpful and booked the exact holiday we wanted will definitely book with hays again !
7 février 2026
Réponse de Hays Travel - The Forge
Thank you for your 5* review of our service , your comments will be passed onto your booking agent Stephanie
Make Hays whilst the sun shines
Approachable, courteous and helpful. Shoutout to Rebecca for great customer service.
29 janvier 2026
Réponse de Hays Travel - The Forge
Thank you for your fantastic feedback for Rebecca
I was made to feel so welcome after…
I was made to feel so welcome after easyJet had amended my holiday hays calmed me down and helped me cancel and rebook another holiday would highly recommended as the customer service was amazing
29 janvier 2026
Réponse de Hays Travel - The Forge
Mary Grace,
We appreciate you taking the time to leave us such a wonderful review! We're so glad to hear that we could assist you with rebooking your holiday and that our customer service was amazing.
Hays Travel
Réponse de Hays Travel - The Forge
Annmarie Bowers,
We appreciate you sharing; we are so happy to hear she was helpful! Thank you for your kind words.
Hays Travel
Magnificent Experience
Best experience I have ever had booking a holiday Danielle was outstanding in helping me choose the perfect holiday for my stag went above and beyond very knowledgeable courteous and very professional I would highly recommend Hays travel parkhead such a friendly atmosphere
2 février 2026
Réponse de Hays Travel - The Forge
Hi Paul
Thanks for an amazing 5 star review, Danielle Prides herself on excellent customer service.
Thanks for booking with Hays Travel
Have a great trip when it comes.
This was my 2nd time where a lovely…
This was my 2nd time where a lovely lady called Elaine dealt with my holiday enquiry and her service was amazing. Very knowledable and took time to review lots of options especially around suitability for one of our party (autistic child). Elaine never made you feel pressured in any way, even though it did take some time to review these. First class service from her both times Ive visited the store 😊
26 janvier 2026
Réponse de Hays Travel - The Forge
Thank you so much for your lovely feedback Yvonne. So glad we got your holiday booked. Elaine
Probably the best travel agent I have…
Probably the best travel agent I have booked with perfect from the start Elaine from the forge Glasgow your a Diamond
1 février 2026
Réponse de Hays Travel - The Forge
Thank you so much for your lovely review George. It's been a pleasure to book your holiday. Elaine
Réponse de Hays Travel - The Forge
Thanks for an amazing 5 star review for Danielle
Have a great holiday when it comes.
From all the team at Hays travel the forge
Rearrange trip
We had to rearrange a trip due to a family bereavement Rebecca was so helpful managed to rearrange everything to dates we could make and cancel the trip we had planned. Can’t thank her enough took the stress away from us. Would definitely recommend Hays Travel
1 février 2026
Réponse de Hays Travel - The Forge
Chloe,
We are very sorry for your family bereavement. We're glad we could assist you with your travel plans during this difficult time and alleviate some stress. Thank you for recommending our services!
Hays Travel
Fantastic
After being let down big time by another company I contacted the local agent in a panic to see what holidays that were available for the same month this year. The Agent Louise went above and beyond to help us out with quotes at varying resorts. She was on hand to answer all questions, of which there was many, Louise was extremely helpful and patient and managed to find us the exact same resort we had before, with even better rooms. So I was over the moon and delighted with the outcome and was happy to book with Louise at hays. I would definitely recommend hays travel to anyone and will certainly be using them again for future breaks.
30 janvier 2026
Réponse de Hays Travel - The Forge
Kenagh Mcgeorge,
We're so glad we could assist you after your previous booking fell through. It's wonderful to hear that our agent was so helpful and patient in finding you an even better resort. Thank you for recommending us; we look forward to helping you with future holidays.
Hays Travel
Louise was great in helping make my…
Louise was great in helping make my booking smoothly thank you
29 janvier 2026
Réponse de Hays Travel - The Forge
Kerry,
We appreciate you taking the time to leave us such positive feedback; we are so happy that your booking went smoothly.
Hays Travel
Very helpful and knowledgeable staff…
Very helpful and knowledgeable staff who showed numerous options and noted all our requirements
26 janvier 2026
Réponse de Hays Travel - The Forge
Nicole Wright,
We appreciate your kind words! We are so happy we could provide numerous options and note all your requirements, exceeding your expectations.
Hays Travel
Went in to book a holiday and Stephanie…
Went in to book a holiday and Stephanie went out her way to find us a great holiday at a great price.
27 janvier 2026
Réponse de Hays Travel - The Forge
Suzanne,
We're happy to hear that we could find you a great holiday at a great price. We appreciate you taking the time to share your positive experience.
Hays Travel
Cinderella
It was quick and very easy. Val was extremely helpful and knowledgeable about where we had chosen explaining everything we asked and giving us a few extra tips
26 janvier 2026
Réponse de Hays Travel - The Forge
Dianne,
We're so happy to hear your booking experience was quick and easy! We appreciate you mentioning how helpful and knowledgeable our team member was. Thanks for the feedback!
Hays Travel
Best travel agency!!
I have been going to this same travel agent for years now and won’t go anywhere else.
On this occasion Val went above and beyond to get us the very best deal on our holidays. To the point we booked 2 holidays instead of 1 😃
Thank you very much Val for all help 💙 it was appreciated xx
26 janvier 2026
Réponse de Hays Travel - The Forge
Penny,
We appreciate your continued loyalty over the years. We're so happy to hear that you feel we went above and beyond to find you the very best deals, resulting in two holidays booked!
Hays Travel
Best shop Hays has 😎
Always lovely when you go in that shop girls n guy’s make u feel special been dealing with Elaine who has been more than helpful such a happy atmosphere shop
24 janvier 2026
Réponse de Hays Travel - The Forge
Thank you so much for your kind review Annie. Its always a pleasure helping with your holiday requirements. Thanks again, Elaine
Excellent service and very helpful on…
Excellent service and very helpful on deciding were we wanted to go on holiday
16 janvier 2026
Réponse de Hays Travel - The Forge
Catherine Gray,
We appreciate your kind words and are so glad we could assist you in planning your holiday. Thank you for your review.
Hays Travel
Great customer service…
The girl Danielle was so helpful and couldn't do enough for me. I felt at ease from the moment I sat down with her explaining my options and offering advice too. Can't praise her enough.
23 janvier 2026
Réponse de Hays Travel - The Forge
Derek,
We appreciate you sharing your positive experience. We're so glad to hear that our team member was so helpful and made you feel comfortable. Thanks for your feedback!
Hays Travel
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.