Hays Travel - Thirsk Avis 

514
TrustScore 5 sur 5

4,9

85 Market Place, YO7 1ET Thirsk, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

Popped in and Booked our 2nd cruise through Hays travel Thirsk yesterday lovely friendly staff sorted everything for us. Always there if you have any questions and I had plenty first time round. Defi... Voir plus

Noté 5 sur 5 étoiles

Once again Vicky was exceptional She knows the type of holiday we want and type of hotel and took the time and patience in finding this Her expert knowledge is outstanding Vicky was already... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We enquired about cruises having never done this before and Vicky gave us several options to consider. With 3 or 4 different types of cruises at different costs and locations, this satisfied our needs... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I booked my trip to Japan for next year with Hays Travel. Ruben was very patient, friendly and helpful, even with my many questions and requests before I decided. She made everything easy and I’m very... Voir plus


À propos de l'entreprise

  1. Agence de voyages
  2. Agence de croisières
  3. Agence de voyages en bateaux de croisière
  4. Fournisseur d'excursions culturelles
  5. Bureau de change
  6. Agrégateur de voyages

Écrit par l'entreprise

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

514 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(514)

118 901 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Ruben was great and so helpful

Ruben was great and so helpful, did everything that we needed including car park.

5 avril 2026
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Réponse de Hays Travel - Thirsk

Thank you so much for your lovely feedback! It was such a pleasure to help with your travel plans.

Noté 5 sur 5 étoiles

Paul at the thirsk branch has always…

Paul at the thirsk branch has always been amazing on every holiday we've booked, well all the staff really. Efficient, knowledgeable and easy to converse with. We will always use Hays

22 mars 2026
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Réponse de Hays Travel - Thirsk

Hello Peter,

We appreciate your kind words! It's great to know that our team's efficiency and expertise have consistently met your needs. We value your continued trust in us.

Kind regards
Hays Travel Thirsk

Noté 5 sur 5 étoiles

So easy to get jusy what l wanted

So easy to get just what l wanted and always feel confident about booking with Hays of Thirsk

25 mars 2026
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Réponse de Hays Travel - Thirsk

Cynthia,

We're so happy to hear that you find it easy to book with us and that you feel confident in our service. Thank you for your kind review!

Kind regards
Hays Travel, Thirsk

Noté 5 sur 5 étoiles

Helpful advice on holidays

Vicky at Thirsk was very understanding of our requirements. At the time we were unsure where to holiday. Vicky gave some great advice and she did not push the sale of any particular place. After taking home some printouts of hotels/places we were able to make a fully informed decision.

27 février 2026
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Réponse de Hays Travel - Thirsk

Mrs Kingham,

We appreciate you sharing your experience. We're happy to hear that you felt understood and received helpful advice without pressure. It's great knowing the printouts assisted you in making an informed decision.

Kind regards
Hays Travel, Thirsk

Noté 5 sur 5 étoiles

Always helpful

Always helpful

22 février 2026
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Réponse de Hays Travel - Thirsk

Hello Mr Stanton,

Thank you very much for this kind review. We are so glad you found Vicky helpful when booking your holiday!

Thank you,
Hays Travel Thirsk

Noté 5 sur 5 étoiles

GOOD EXPERIENCE

We felt that the service you gave us was excellent. No pressure to buy, just relaxed conversation about our holiday options.

19 février 2026
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Réponse de Hays Travel - Thirsk

Hello David,

We appreciate you taking the time to share your thoughts. We're so glad to hear you felt at ease discussing your holiday options with Paul.

Thank you again,
Hays Travel Thirsk

Noté 5 sur 5 étoiles

Ruben was extremely helpful and…

Ruben was extremely helpful and professional in helping us decide a holiday

21 février 2026
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Réponse de Hays Travel - Thirsk

Hello David,

We appreciate you taking the time to leave us such a complimentary review. We are so glad that Ruben could assist you in planning your holiday.

Thank you again,
Hays Travel Thirsk

Noté 5 sur 5 étoiles

Great experience

Ruben is a wonderful asset to Hays in Thirsk. He listened to my ideas for my husband’s birthday surprise and helped me bring the dream to life, sorting a good deal and fixing not just the trip but activities to do while there. Thanks again!

14 février 2026
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Réponse de Hays Travel - Thirsk

Hello Jess and Alex,

We're happy we could help you plan a memorable birthday surprise! It's great to hear that Ruben was able to bring your idea to life by finding a good deal and activities. Hope he enjoys the surprise! Thanks for your review!

Hays Travel Thirsk

Noté 5 sur 5 étoiles

Easy process finding the right holiday

All the staff were very helpful and willing to help answer all our questions which made the whole booking process very straightforward.

19 février 2026
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Réponse de Hays Travel - Thirsk

Hello Tim,

We appreciate you taking the time to leave us such a wonderful review! We are so glad to hear that our team made your booking process straightforward by answering your questions.

Hays Travel Thirsk

Noté 5 sur 5 étoiles

Reuben was helpful

Reuben was helpful, friendly and made the booking process painless

15 février 2026
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Réponse de Hays Travel - Thirsk

Hello Richard,

We appreciate you taking the time to share your experience. We are so happy to hear the booking process was painless, and our agent Ruben was helpful.

Hays Travel Thirsk

Noté 5 sur 5 étoiles

Recently booked with Vicky at Hays

Recently booked with Vicky at Hays, she’s friendly very knowledgeable, smooth stress free, would recommend going to see Vicky next time your looking for a holiday

3 février 2026
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Réponse de Hays Travel - Thirsk

Hello Mrs Lumley,

We appreciate your kind words regarding your recent booking experience. We're so glad Vicky provided a smooth, stress-free service and that you found her knowledgeable.

Hays Travel Thirsk

Noté 4 sur 5 étoiles

Holiday booking

Very helpful advice on destination, did not quite get the resort correct for our requirements but after a bit of research were able to find what we wanted

3 février 2026
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Réponse de Hays Travel - Thirsk

Hello Mark,

We appreciate your feedback and are glad our advice was helpful for your destination choice. We're sorry the resort wasn't quite right, but happy you found what you wanted!

Hays Travel Thirsk

Noté 5 sur 5 étoiles

Lovely professional staff

Lovely professional staff, greeted on entering and shown a full range of holidays to suit our needs

7 février 2026
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Réponse de Hays Travel - Thirsk

Hello Julie ,

We appreciate your kind words and are so glad that our staff provided you with a great experience and suitable holiday options.

Hays Travel Thirsk

Noté 5 sur 5 étoiles

Excellent service


Paul and vicky were very helpful when booking our holiday we had a few problems but they sorted them out no problem excellent service thank you

23 janvier 2026
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Réponse de Hays Travel - Thirsk

Hi Karen,

We are so happy to hear that you found our team helpful when booking your holiday and that we resolved the issues you encountered. Thank you for your feedback!

Hays Travel Thirsk

Noté 5 sur 5 étoiles

The team at Hayes travel are always…

The team at Hayes travel are always pleasant and helpful as well as being on my doorstep. They make sure that I get the holiday I want at the price I want to pay without putting any pressure on me to make a decision.

4 février 2026
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Réponse de Hays Travel - Thirsk

Hi Sharon,

We appreciate your kind words! We're happy to hear that our team provides such helpful and pleasant service, ensuring you get the holiday you desire without pressure.

Thank you,
Hays Travel Thirsk

Noté 5 sur 5 étoiles

We always have a fantastic experience…

We always have a fantastic experience at Hays in Thirsk. The staff are very knowledgable, very helpful, go out of their way to find the most suitable outcome for enquiries. We always feel confident that we are going to be helped in every aspect of our holiday enquiries and have never been disappointed.

1 février 2026
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Réponse de Hays Travel - Thirsk

Hi John,

We appreciate you taking the time to share your kind words. It's great to hear that our team's knowledge and dedication consistently meet your needs. We aim to provide helpful and confident service for all your holiday plans.

Thank you,
Hays Travel Thirsk

Noté 5 sur 5 étoiles

Excellent service

Paul was very friendly and helpful, helped us find a really good holiday at a good price.

29 janvier 2026
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Réponse de Hays Travel - Thirsk

Thank you for your kind review. It was a pleasure helping you book your next holiday. - Paul

Noté 5 sur 5 étoiles

Gabby was great

Gabby was great, I have accessibility needs. She went through everything thoroughly and in detail in order to reassure me.
I am also neurodiverse and she explained things carefully too.

29 janvier 2026
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Réponse de Hays Travel - Thirsk

Hi Janet, thank you so much for your review, it was lovely to meet you. I hope you have a great time away and will hopefully see you again soon to book your next trip!

Noté 5 sur 5 étoiles

Never booked any thing or looked before…

Never booked any thing or looked before amazing from start to finish and got my first holiday booked

21 janvier 2026
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Réponse de Hays Travel - Thirsk

Hi Steven, it was lovely to meet you. Thank you very much for the kind review and I hope you are looking forward to your holiday and have a great time!

Noté 4 sur 5 étoiles

My request was dealt with and I am…

My request was dealt with and I am happy with the holiday reservation.

21 janvier 2026
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Réponse de Hays Travel - Thirsk

Hi Margaret, thank you for your review, it was lovely to meet you. I hope you have a great time away!

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