Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Voir plus
L'entreprise a répondu
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Hays had a wonderful relaxed atmosphere in store and we didn't have to wait for very long until we were helped. Abbie was amazing and so knowledgable about our needs with mobility issues and cruising... Voir plus
L'entreprise a répondu
Always deal with Ruth, Torquay branch. Totally rely on her judgement, always accommodating when we have to change at last minute. Nothing too much trouble and just booked another holiday with her. Al... Voir plus
L'entreprise a répondu
Always fantastic service from Carly and the team. Nothing is ever too much trouble! Won't go anywhere else to book our holidays.
They are all ways helpful and friendly you never feel rushed or that anything you want to know is to much trouble for them
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
49 Union Street, TQ1 1ET, Torquay, Royaume-Uni
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Everyone was so helpful

Réponse de Hays Travel - Torquay
Really great service from Parker, helping to book a Cruise.

Réponse de Hays Travel - Torquay
Always have used Hays . Staff so friendly and they know exactly what they are doing so makes it more of a relaxing knowing everything is being done to make holiday stress free.
A good company highly recommended you .Thankyou

Réponse de Hays Travel - Torquay
I was very impressed with the customer services that I received when I went into Hayes Travel in Torquay. We were assisted by Emma who was lovely and really informative and tried to help us as much as she could. She spent ages answering all of our questions as we were thinking about booking a cruise, which we did thanks to Emma. I was worried about sea sickness and she explained that she had recently been on a cruise taster and how she manged it which put my mind at rest.

Réponse de Hays Travel - Torquay
Very helpful and friendly service
informative putting us at ease from the time we arrived.
Thank you

Réponse de Hays Travel - Torquay
The advisor found exactly what I was looking for and helped me to make the booking.

Réponse de Hays Travel - Torquay
Came in yesterday to book a holiday and although the first time booking through Hays as usually have booked myself on line or over the phone. Have had hundreds of holidays abroad and must say the whole process was the easiest I have experienced with a local travel agent. Emma was very efficient and spot on with information - a credit to Hays Travel.

Réponse de Hays Travel - Torquay
Knew where we wanted to go, went in travel agents and everything was done for us. Quick and easy.

Réponse de Hays Travel - Torquay
Carly was knowledgeable, very efficient and friendly. It was a complex booking as we had family flying in from Australia but she guided us through it .

Réponse de Hays Travel - Torquay
Very helpful and patient. Did lot of time getting rooms for me .

Réponse de Hays Travel - Torquay
Excellent service — as I have come to expect in nearly 20 years of using Hays

Réponse de Hays Travel - Torquay
It was a great help being able to book over the phone.
Abbi talked me through the options for my flight,she was most helpful,efficient and polite. It is unusual to get such help over the phone these days.
They answered the phone straight away !
Elizabeth Langford

Réponse de Hays Travel - Torquay
Great experience, very professional service.. second to none.
Thank you very much Carly for everything you've done regarding my trip to Asia..and also thanks to your work colleague who I saw also (sorry can't remember her name) again very professional.

Réponse de Hays Travel - Torquay
Always treated well at my local branch, and always get what I need.whether it’s information or travel money. Thank you all for your great service and assistance. Brenda

Réponse de Hays Travel - Torquay
Ruth is very helpful and does her best knowing what we need and want

Réponse de Hays Travel - Torquay
Visited store for travel money and discussed travel insurance. Staff very helpful and happy to answer all questions

Réponse de Hays Travel - Torquay
Well, what can I say? Firstly, we was greeted in the Torquay branch of Hays Travel by a lovely lady called Emma who was very friendly and bubbly.
We explained we wanted a family holiday with all the grandparents and all the kids told her our requirements and she jumped straight in to action filled with knowledge..!! Given us all the information for different parts of Travel. What would be a better scenario with the kids and grandparents.
Cut a long story short she helped us from start to finish and we booked there and then she even helped us with all the Parking bookings at the airport all the additional information and she’s even emailing the hotel with our requirements.
All I can say is she is a very highly experienced member of staff who brings a lot of passion to her clients and you can see she’s an asset to the company. I hope the company appreciates her as much as she has helped us with our holiday booking and we will be back to book another one with Emma directly.
Dudley & Hollie

Réponse de Hays Travel - Torquay
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